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All reviewsattached restauranthash brownsfried potatoestavern grillfree breakfastfree shuttlebiscuitsbooked this hotelbeds were comfortablewafflessierra nevada breweryairportbiltmoresofainterstatekingfly
Well the first room we were sent to, well the room door was standing wide open. There was mud on the floor. The tub was dirty. The window was open Then they sent us to the second room it was late we went in changed...More
Thank Michael G
Response from 00gc, General Manager at Clarion Inn AirportResponded 3 weeks ago
Dear Michael G,
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further and someone will be in touch.
Funky smell throughout hotel. Could be from Mexican restaurant in lobby.
Room Bathroom was not cleaned properly. You can see the trail from previous guest and it was not pleasant. If such obvious things were left undone —well-you can let your imagination run wild.
Response from 00gc, General Manager at Clarion Inn AirportResponded 11 May 2018
Thank you for sharing feedback about your recent stay. We are glad to see you enjoyed our breakfast selections, but we are truly sorry we failed to provide you with a spotless room upon arrival. We know that a freshly cleaned room sets the tone...More
We stayed here over the weekend, and it was a pleasant experience. This is nice, quiet and clean hotel. We enjoyed the free breakfast buffet every morning too. We had some small concerns, and the staff was totally responsive and made it perfect for us!More
Response from 00gc, General Manager at Clarion Inn AirportResponded 7 May 2018
Thank you for being our guest at Clarion Inn Asheville Airport and for sharing your review. We are glad to know you had a pleasant stay with us and liked your clean & well-appointed room, along with our complimentary breakfast offerings. On behalf of everyone...More
They wrongfully charge me the first night I arrived then when I check out I look at my credit card where they go back and forth with charging and crediting my card. So I called asked what was going on. You charge me wrong oh...More
Response from 00gc, General Manager at Clarion Inn AirportResponded 21 April 2018
I have read your review and would like to speak to you directly regarding this charge. We do have a very strict non smoking policy and if we have charged you in error we are terribly sorry. I will reach out to you very...More
Rooms are clean and the staff is friendly , but there was a foul smell at the lobby. There is no water pressure in the shower. Hear the water through the pipes when other people open the shower. You can hear the other guest in...More
Thank jorge m
Response from 00gc, Guest Relations Manager at Clarion Inn AirportResponded 31 March 2018
Thank you for your feedback. We are pleased to hear that you found our rooms clean and staff friendly. Please accept our apologies for the air quality and noise concerns you experienced. We will promptly address these areas to better serve our future guests and...More
Thank you so much for your question about the proximity to Sierra Nevada Brewery from The Clarion Inn Asheville Airport. We are less than 3 miles away from the brewery and we offer 24 hr upon demand shuttle service anywhere... More
Thank you so much for your question about the proximity to Sierra Nevada Brewery from The Clarion Inn Asheville Airport. We are less than 3 miles away from the brewery and we offer 24 hr upon demand shuttle service anywhere within a 5 mile radius of the hotel. If you have any further questions, please feel free to give us a call at 828-684-1213. Thank you and we look forward to having you as out guest!