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Fairfield Inn Asheville Airport

Booking.comUSD 116*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 116*
USD 116*
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Fairfield Inn Asheville Airport
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166 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Asheville Airport
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Showing 165: English reviews
Escondido, California
Reviewed 28 June 2016

This was so much NOT a good experience. It was one of those things where everything just is wrong from the get go. So, we tried doing the check in online thing, hoping we could get checked in early, dump our gear and then get back out. But, we never heard from them and the app didn't say whether they...

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Helpful?
1Thank ladyjadegd
ManagerX1, Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for the review of our hotel. Please accept my sincere apology that you experienced so many challenges during your stay with us. This is not the level of service we are accustomed to providing. I am deeply sorry we disappointed you. I will be sharing your comments with my entire staff, and we will take the appropriate action...

Reviewed 28 June 2016

Although I didn't stay hear long (Arrived late and left early to catch a plane) I enjoyed my stay. Rate was reasonable. Room was clean and nice. VERY convenient to airport, Front desk was very welcoming! Very nice staff.

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Helpful?
Thank Kaki92
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

We are thrilled to hear that you enjoyed your quick stay at the Fairfield Inn Asheville Airport. We are glad our proximity to the airport made your travels more convenient, and that you were pleased with the value we offered, your clean room and especially our staff. Our associates work hard to ensure each guest has a great experience, so...

Asheville, North Carolina
Reviewed 2 June 2016

After the frustration of being stranded because your plane's engine wouldn't start, Delta was gracious enough to put me up in this hotel. The shuttle that picked me up was driven by a delightful lady who works behind the reception. My room was large and very comfortable & the best part for me was the window being able to open....

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Helpful?
Thank MiniverM
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for your feedback regarding your recent stay. While it seems overall our hotel received high marks, I am sorry to hear that our housekeeping staff impacted your experience in a negative way. Our goal is 100% guest satisfaction, so we will take steps to make sure that we consistently meet that goal. I am so sorry for the...

Florida
Reviewed 19 May 2016 via mobile

We stayed for four nights to participate in the Biltmore Kiwanis 5K. Our experience was wonderful in every way. We were upgraded to a suite, a free rollaway was brought in to accommodate all four of us, and the room was clean and spacious. Matt made our experience especially delightful. Free breakfast was offered at 5:30am so we could grab...

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Helpful?
Thank FloridaTruthful
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you so much for your fabulous review! We are so delighted that you had an excellent stay at the​ Fairfield Inn Asheville Airport, and enjoyed all aspects of our hotel. Whether your stay is business or leisure, we want every guest to have a comfortable room to call home. I am so glad our staff was able to make...

Hendersonville, North Carolina
Reviewed 17 May 2016

We have stayed here before and this time we stayed for 4 nights while in the area. The airport is across the street, but the hotel has a shuttle to take you, as it is a long walk with luggage. An ice storm came through the area which kept us in the hotel for a day, but walked across the...

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Helpful?
Thank Anne M
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Dear Anne, ​ Thank you for choosing the Fairfield Inn Asheville Airport again for your stay. We are glad you had a pleasurable experience with our hotel. Our shuttle service to the airport and also the local dining options is complimentary, just to ease the stay and traveling of the guests. We are glad the cafeteria was able to serve...

Boiling Springs, South Carolina
Reviewed 10 May 2016

Several of my friends and I stayed at this Fairfield Inn on April 29 thru May 1 for a Parrot Conference at UNC-Asheville. This hotel is very clean, has a great breakfast in the mornings, and all of the staff that we encountered were extremely friendly and very helpful. I have told other friends about this hotel from the conference...

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Helpful?
1Thank MotherBunny
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you so much for the fabulous review about your stay at the Fairfield Inn Asheville Airport. I am delighted to read you enjoyed all the aspects of our hotel, especially your clean and comfortable accommodation, our delicious breakfast, and our friendly and professional staff. We work hard to surprise and delight our guests, and I am so glad you...

Johnson City, Tennessee
Reviewed 5 May 2016

We stayed at the Fairfield Inn Asheville Airport prior to flying out to Fort Lauderdale to begin a 10 day cruise. The staff was courteous and friendly, our room was clean and nicely decorated, there were several restaurants located nearby the hotel and the complimentary breakfast was served early enough so that we could enjoy some breakfast prior to our...

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Helpful?
Thank bg46tn
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for choosing the Fairfield Inn Asheville Airport for your stay and for writing a wonderful review. It is always great to hear that our guests have enjoyed their stay, and comments like yours reassure me that we are on the right track. I am especially glad that our location near the Atlanta Airport, major highways, and restaurants were​...

Greensboro, North Carolina
Reviewed 2 May 2016

I would give the hotel an A+ for trying to bring life back to an older building. Lobby was clean and did NOT have the old hotel aroma nor the elevators as well. Had a very minor mix-up on the room that was quickly rectified at the desk by the young lady checking us in. KUDOS there. Room did show...

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Helpful?
1Thank Gordon S
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

Dear Gordon, Thank you for posting a review of your recent stay. Please accept my apology for the Front Desk associate who negatively influenced your otherwise great experience at our hotel. Be assured I will address the circumstances you described and take the appropriate action to make sure we all give a great first impression and have a professional appearance....

Reviewed 1 May 2016

Hmmmm. I don't think we'll stop here again. The room was clean and usable but way over priced for it's condition. The hotel is in need of a major refresh. Location is great for travelers but that's about all I can say that is positive.

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Helpful?
1Thank Ejpurcell3
ManagerX1, General Manager at Fairfield Inn Asheville Airport, responded to this review

We pride ourselves in being part of the Marriott family, and I am sorry your experience fell short of expectations. As you mentioned, our clean rooms, convenient location, pleasant staff and great amenities, we feel we provide the value our guests are looking for. Your concerns will be shared with our leadership team as we have discussions regarding property improvements...

East TN
Reviewed 29 April 2016

The lobby area is nice and large. The staff were very friendly and helpful. My room was clean, but it definitely needs an update. The AC unit was loud and the thermostat should be in the Smithsonian it is so old. Shower drain was slow, shower had rust stains, toilet wasn't fastened to the floor very well. No safe in...

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Helpful?
1Thank B-ManSVT
ManagerX1, Manager at Fairfield Inn Asheville Airport, responded to this review

Thank you for taking the time to let us know how much you enjoyed our hotel and staff. I apologize that the the bathroom was not up to your standards and the air conditioner was not working properly. We conduct preventative maintenance, but unfortunately we cannot anticipate every problem. Thank you for bringing this to our attention. We look forward...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn Asheville Airport

Address: 31 Airport Park Rd, Fletcher, NC 28732-8623
Region: United States > North Carolina > North Carolina Mountains > Fletcher
Price Range: $175 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Asheville Airport 2.5*
Number of rooms: 107
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Also Known As:
Fairfield Inn Asheville Hotel Fletcher
Fairfield Inn Fletcher
Fairfield Fletcher
Fletcher Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Asheville Airport staff and other travellers.
2 questions
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Montreat, North Carolina
Montreat, North Carolina
11 months ago

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Questions? Get answers from Fairfield Inn Asheville Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've. stayed on street floor other floors. No issues.”
vjoeu, 17 Jan 2017 | Read review
“Stay at mountain suites”
806edc, 4 Nov 2016 | Read review
“Stay away from first floor rooms unless you want your entire room to smell like sausage every morning.”
  • Rusted shower fixture
  • Cracked ceiling & wallpaper splitting
  • Disgusting shower curtain stain
  • Unsightly stains on bathroom walls and mold in the right corner
  • Mold - this is just unacceptable
  • Green patina stain from humidity in bathroom
  • Unsightly stains on bathroom walls
jbliv, 6 Oct 2016 | Read review
“I prefer top floor”
onemichael, 29 Aug 2016 | Read review
“Ask not to be near elevator”
ladyjadegd, 27 Jun 2016 | Read review
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USD 116* /night
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Prices are for 1 room, 2 adults
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