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Residence Inn Fayetteville Cross Creek

179 reviews
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Traveller (39)
Room & Suite (16)
Dining (5)
Overview
  • Excellent42%
  • Very good29%
  • Average16%
  • Poor11%
  • Terrible2%
Travellers talk about
“mon wed”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Rooms
4 Feb.5 Feb.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (179)Write a Review
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Traveller rating
74
52
29
20
4
Traveller type
Time of year
LanguageEnglish
74
52
29
20
4
Show reviews that mention
All reviewsmon wedtwo bedroom suitebasketball courtfront deskgas fireplacebeer and winefull kitchensams clubdish detergentrestaurants in walking distanceentire weekendfort braggnext morningthe general managerstove topclean hotelindoor pool
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1 - 5 of 179 reviews
Reviewed 2 weeks ago

This hotel grabbed our attention because it was not only a Marriott owned property, but that they also accepted pets. In short, our experience here was horrible. Just to name a few of the various problems... - Pool area was old and somewhat dirty -...More

Thank BJohnstonTravel
Response from Arnie G, General Manager at Residence Inn Fayetteville Cross CreekResponded 2 weeks ago

Dear BJohnston, Thank you for choosing to stay at the Residence Inn Fayetteville Cross Creek and providing your honest feedback on the TripAdvisor page. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your...More

Reviewed 3 weeks ago

Not in a great area of town and staff recommended we don't walk anywhere at night. Rooms and common areas show some heavy wear. For example, pool ceiling peeling, bathrooms show rust, dog poop all over outside. Our room hs chipped wood, ceiling showing drywall...More

Thank Rob B
Response from Arnie G, General Manager at Residence Inn Fayetteville Cross CreekResponded 3 weeks ago

Dear Rob B, Thank you for choosing to stay at the Residence Inn Fayetteville Cross Creek and providing your honest feedback on TripAdvisor. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations....More

Reviewed 4 weeks ago

We stayed at this property December 19-22, 2017, and what a nice stay it was. Upon arrival, we were greeted with a warm welcome and happy hour which included a hot sandwich, chips, salad, your choice of beverages and assorted cookies. Did I mention that...More

1  Thank Michelle M
Response from Arnie G, General Manager at Residence Inn Fayetteville Cross CreekResponded 3 weeks ago

Dear Michelle M, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Fayetteville Cross Creek. It is always encouraging to hear positive feedback, particularly when it comes...More

Reviewed 30 November 2017 via mobile

Stayed here for a week. The hotel is decent-your typical Residence Inn. The lobby was beautifully decorated for Christmas, which made the place feel like home. I had a king suite. The room came with a fireplace which was nice for cold nights. Room is...More

Thank jonestm913
Response from Arnie G, General Manager at Residence Inn Fayetteville Cross CreekResponded 1 December 2017

Dear Traveler, Thank you for the 5-Star review! We are glad to hear you had a great stay with us and enjoyed our spacious room with a fire place, great evening receptions and beautiful and convenient location. I personally appreciate all your kind words and...More

Reviewed 1 October 2017

We stayed June through the month of September 2017 so we saw more working intricacies of the hotel than some other overnight guests may see with a shorter stay .Hotel is slightly older, but well kept. The hotel is close to many attractions including Fort...More

Thank ddavis7426
Response from Arnie G, General Manager at Residence Inn Fayetteville Cross CreekResponded 4 October 2017

Dear ddavis7426, Thank you for staying with us, and mentioning great things about our hotel and staff! It’s great to hear that you enjoyed our hotel, amenities and the service you received during your stay. With a spirit to serve, we take great pride in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Tennis Court
Details
Price range
USD 144 - USD 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Fayetteville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 144 - USD 224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Fayetteville
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (16)
Dining (5)
Pool & Beach (2)
Hotel & Grounds (44)
Bathroom (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
mrupert11
26 October 2017|
AnswerShow all 7 answers
Response from superspeed97 | Reviewed this property |
If I remember correctly, it's all wifi
1
Vote
henrocking
10 July 2016|
AnswerShow all 3 answers
Response from Arnie2011 |
Yes, we offer a full breakfast including eggs, sausages, breakfast potatoes, oatmeal, waffles, etc. Monday-Wednesday between 18:00-19:30 our Residence Inn Mix is on with complimentary beer, wine & sodas and finger food type... More
1
Vote
theorobin
26 October 2014|
AnswerShow all 2 answers
Response from Arnie G | Property representative |
Dear theorobin, We have a $100.00 one time pet fee.
0
Votes
Room Tips
"Don't choose this location."
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"Rooms near west side wall may be a bit louder adjacent to stairs and dumpster"
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"You can't hear any noise inside the rooms."
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"This is a franchise and does not live up to the Marriott reputation"
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