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TownePlace Suites Fayetteville Cross Creek

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135 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Fayetteville Cross Creek
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Showing 134: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2015 via mobile

We had a wonderful time, the service at the hotel was top notch. The staff was attentive, friendly and went out of their way to give the boys pizza on our first night. The entire grounds and building were neat and clean. I recommend a stay to anyone traveling in that area. The Lefevre's in Jonhson, Vt.

Helpful?
1 Thank 4766vt
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you for the delicious maple syrup! We loved it on our pancakes last Saturday morning! Tricia Durham More 

Jeffersonville, Vermont
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 April 2015

This was an excellent place to stay. We have never stay in a ore friendly, helpful, clean place. They were there for us every step of the way for our visit. They went above and beyond by getting pizza and drinks for our team. Providing board games for the kids to play. They even let us hang out late on... More 

Helpful?
1 Thank Stacy S
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

We sincerely appreciate your stay and look forward to seeing you next year! Your team was very well mannered and fun to be around! Definitely brought some energy to the hotel! Tricia Durham More 

Newport, North Carolina
Level Contributor
8 reviews
8 hotel reviews
Reviewed 21 April 2015

I stayed at this hotel during a business trip. Upon arrival there was a line at check in. The receptionist wasn't very courteous and didn't really offer any information for my first time stay. The room was great. Very clean, spacious, quiet and fully stocked. There was a welcome basket with popcorn and some other snacks. The breakfast area was... More 

Helpful?
Thank Yadira_Strother
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Isn't that Murphy's law everyone walks in at once! So sorry for the wait and sounds like the staff was a little flustered. I am sure with a little more experience our front desk person will be a pro! So glad you enjoyed the room and the snacks! Hope to see you soon! Tricia Durham More 

New York City, New York
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 April 2015

Recently had to stay in Fayetteville, NC on business. Although Skibo Road has a number of lower to mid-level hotel choices, all are not equal. Some choices are less friendly, less clean, and less inviting. TownePlace Suites, however, was definitely a good choice. Upon arrival, I was greeted by a representative who excelled at customer service. My room was not... More 

Helpful?
1 Thank smholst
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for staying with us! We appreciate your comments and feedback. It is always nice to let the staff know they are doing a great job!! More 

Saint Cloud, Florida
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 April 2015

I would recommend the Front desk to be trained in all aspects of front desk duties, including audit, recognizing Rewards members, knowing when to send maintenance to a room, so on. Sometimes the franchised properties fall short of the Marriott standards. The property is excellent and has a perfect location. The rooms are spacious and perfect for travelers. Marriott properties... More 

Helpful?
1 Thank Annette S
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

I genuinely appreciate your feedback and would love to speak with you more in detail, if you have an opportunity to call and talk to me. Training is always a high priority for staff members so that we can provide excellent service. Tricia Durham More 

Silver Spring, Maryland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 April 2015

If you've been to one of these Marriott brands, you've been to then all, but this place stands out for a few reasons. First, the staff is very attentive and friendly. They maintain a "we're all friends here" vibe while also providing fast and efficient service (even by northern standards). Second, I don't think I have ever seen a hotel... More 

Helpful?
Thank LauraonFire
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Wow! What a wonderful review. So nice to hear our hard work is appreciated! We are very excited to announce our new breakfast is rolling out this summer. Hot eggs and Sausage!! Along with some yummy new muffins and healthy treats! Come back and see us! Tricia Durham More 

Washington DC, District of Columbia
Level Contributor
105 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 March 2015 via mobile

Stayed here two nights for business. It's a decent Towneplace with a decent market in the lobby. I think it's time for Marriott to refresh this brand as a lot of their competition really are improving on their same level of lodging. I get market studies monthly from Marriott. I have yet to see them upgrade anything other than a... More 

Helpful?
Thank Steven P
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

TownePlace Suites, as a brand, is 18 years old! Just coming into our prime! You are correct that the generation 1 TownePlace Suites has renovated the lobby and kitchen. We are now building generation 4 properties with exciting updates with each generation. We are now up to 250 TownePlace Suites across the country! Stop by and check us out! Tricia... More 

Crofton, Maryland
2 reviews
Reviewed 3 March 2015

The 2 bedroom suite had more than enough space for my brother, dad, and me. Instead of buying 2 rooms at other hotels, we decided to get a 2 bedroom suite that could fit all of us. This Marriott had a pretty good continental breakfast that included breakfast meat which is always a bonus. And if you wanted to opt... More 

Helpful?
Thank Taylormade713
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Yes! Our two bedroom suite is a great option for larger families or friends. Both bedrooms close off to the living area. There is a pull out sofa and full kitchen that includes a dishwasher, refrigerator and oven . It's like a mini apartment! Thank you so much for the review! Tricia Durham More 

Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2015

We stayed here for a week in February 2015 and really enjoyed the stay. The rooms are newly renovated, the hotel is clean and the staff was outstanding. The evening manager greeted us several times when we were sitting in the lobby and asked us about our stay. Special shoutout to Nichole, who is extremely friendly and helpful. I would... More 

Helpful?
1 Thank Nonam E
Tricia D, General Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for the wonderful comments! Hope you have an awesome day! Tricia Durham More 

New Milford, New Jersey
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 February 2015

The staff was communicative, professional and kind.Dawn and Theresa are doing a decent job but the name Marriott entitles us to a tad more. Being also a Choice member and Hilton Honors member, I wondered why our bed and base were of such poor craftsmanship ? However, the kitchen in our suite was modern, well stocked & well maintained. The... More 

Helpful?
1 Thank UsHere4U
Tricia D, Manager at TownePlace Suites Fayetteville Cross Creek, responded to this review

Thank you so much for taking the time to share your experiences regarding your recent stay. Comments like yours help us to improve and make sure that we are giving our guests what they want, and need. We will discuss your concerns with the appropriate team members and work to improve for your next visit. Thank you again for your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Real Living at the TownePlace Suites by Marriott Fayetteville Cross Creek. Our spacious suites include functional space for both living and working. Enjoy our complimentary breakfast, full kitchens in every room, wireless internet, gym, outdoor swimming pool and 24 hour coffee service in our lobby! Our all-suite hotel is located close to the military communities of Fort Bragg and Pope Airfield. When it comes to shopping, both Wal-Mart and Sams Club are conveniently located within walking distance of the hotel, while the Cross Creek Mall is only a short drive away. Additionally, there are 3 restaurants within walking distance; Logan's Roadhouse, Memphis BBQ & Cracker Barrel. We hope you come and experience our excellence at the TownePlace Suites Fayetteville! ... more   less 

Additional Information about TownePlace Suites Fayetteville Cross Creek

Address: 1464 Skibo Road, Fayetteville, NC 28303
Region: United States > North Carolina > Fayetteville
Price Range: $162 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Fayetteville Cross Creek 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Towneplace Suites Fayetteville Cross Creek Hotel Fayetteville
Hotel Style:
#10 Business Hotel in Fayetteville
#13 Family Hotel in Fayetteville
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Fayetteville Cross Creek staff and other travellers.
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Questions? Get answers from TownePlace Suites Fayetteville Cross Creek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have kitchens and are very nice.”
 of 5 bubbles msamylou, 29 Oct 2016 | Read review
“The rooms with 2 queen bed are very spacious.”
 of 5 bubbles fredbrown269, 17 Oct 2016 | Read review
“One bedroom suite is a very nice room!!!! It looks like an apartment with a separated sleeping room, kitchenette, and a cute living room. :)”
  • The one bedroom that looks like an apartment
 of 5 bubbles Colombiasmile, 31 Aug 2016 | Read review
“We were on the 3rd floor facing the front entrance.”
 of 5 bubbles skydeeva, 13 Jul 2016 | Read review
“The front hotel is a little quieter because the pool and Residence Inn are in the back.”
 of 5 bubbles carter1034, 3 Jun 2016 | Read review
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