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The room was clean but still had a "sour" smell to it. You would think that the dishes and utensils would be in the room at check in but they weren't and the front desk didn't even offer them at check in. The "free" wifi...More
Had to book here when my first choice hotel was sold out of special rate rooms. The location is convenient and there is ample free parking. Staff has been very friendly. My king bed/studio room has some worn carpet areas, hallways had roll of carpet...More
After leaving another hotel this was what was available. Tyler the person at the front desk was great. But for the amount we were paying the services were the minimum. They only clean the rooms once a week and when a person checks out. The...More
Thank Lorraine T
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 25 August 2016
We appreciate you taking the time to write a review. It is pleasing to see you received excellent customer service, but disappointed you felt our services was minimum. Overall I'm glad you had a great stay with us. Thank you again for sharing your experience...More
My time in Fayetteville was very enjoyable, thanks in part to Extended Stay. I was a little disappointed that there was not any offers of bed changes during my stay there. In fact very little interaction with staff. That was not important to me on...More
We were travelling with 2 girls and 2 dogs from Florida to Maryland. A long drive and we needed a place to unwind. Extended Stay America worked beautifully. The pool was the highlight of our stay and it helped our girls drain some energy. The...More
Response from Manager_11525, Manager at Extended Stay America - Fayetteville - Cross Creek MallResponded 30 July 2016
Thank you for taking the time to write a review about your stay. I am pleased to know that you and your family were accommodated so well on your way to Maryland. It is satisfying to know that you found the pool, location, and the...More
USD 89 - USD 118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Fayetteville
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe Fayetteville - Cross Creek Mall Hotel Fayetteville ,
Response from Zeeman2013 | Reviewed this property |
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place... More
As to breakfast they have coffee (two types as I recall) and tea/hot water. There are pre-packaged muffins, granola bars and apples as I recall. If you want eggs you have to find it near the restaurant at a number of place. The second part of the question I do not understand! If you asking if there is someone at the reception 24/7, what I observed is yes or there is a sign left for contact.