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Durham Marriott City Center

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#24 of 72 Hotels in Durham
Certificate of Excellence
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366 Reviews from our TripAdvisor Community

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There are newer reviews for Durham Marriott City Center
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Showing 355: English reviews
Sunderland, United Kingdom
Reviewed 27 April 2014

Stayed in room 219 on Saturday 26.04.2014 and to be honest, not impressed with the size of the room or the poor view to the rear carpark, having paid for a better room. Although it never caused us a problem, we were disgusted to find elderly people struggling climbing stairs all Saturday and Sunday up until we left as all...

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Helpful?
2Thank visitor227059
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, I would like to sincerely apologize for the inconveniences you experienced during your stay. I was very disturbed to hear about your unpleasant experiences and wanted to make sure we do improve immediately in certain areas. Please call my direct line at 919-768-6011 so I can further assist you. Thank you.

Reviewed 20 April 2014 via mobile

I have to travel to Durham for work on a quarterly basis. This is our preferred hotel and I know why. The service and rooms are great. Room service is quick and polite. The bath tub has a fixed mat which makes taking a bath unpleasant. Otherwise everyone is friendly. Would recommend.

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Helpful?
1Thank Chad S
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you so much for keeping us as your preferred hotel. It really makes us feel great. I will share your compliments with my staff and will work on the bathtub to see what we can do to make it better. See you soon!

Arizona
Reviewed 16 April 2014

We were visiting Durham to see a show at the Carolina Theatre. You can't beat this hotel's location, it was right next door to the theatre. That was the best part of the hotel. The other positive was the bed was comfortable. The cons: I felt it was overpriced for what we got, the hotel needs updating, parking is not...

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Helpful?
1Thank AtHomeMommy
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you for staying with us and we would like to apologize for the inconveniences you experienced during your stay. Please call my direct line at 919-768-6011 for your future stay, I will make sure we do better take care of you.

Virginia
Reviewed 9 April 2014

Really no complaints about this hotel, it just didn't "wow" me. It's literally in the middle of downtown durham, so the location is perfect! The dessert in the concierge lounge was pretty good. Room was clean. Staff was as expected, but again, nothing that "over-the-top" impressed me. I was torn between an average and a very good rating, but decided...

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Helpful?
2Thank Tiffani S
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you so much for honest feedback with good rating. We will try to WOW you next time with more and better services so you could give us 5 stars. Please come back to see us and let us know you are here!

New Bern, North Carolina
Reviewed 30 March 2014

Staff is great. Location is great for DPAC--walking . Walking distance to several excellent restaurants. As expected nice bedding , cleanliness etc. I mentioned to bellhop that we would need the car in an hour or so and he called in 60 minutes to ask if ok to bring around! Only hit is small bathrooms as an older but very...

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Helpful?
3Thank reddevil1962
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, We are happy to hear that you enjoyed staying with us. All my staff will appreciate your compliment about our service we offered to you. Pease come back to see us, we are here for you!

Asheville, North Carolina, United States
Reviewed 19 March 2014

Arrived after a long stress full drive. Friendly greeting from staff and a upgrade to concierge level added to a relaxing night in a very comfy bed. Breakfasr was ample in quiet room made for an overall happy stay.

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Helpful?
2Thank Kenneth M
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, We are so glad to hear that you really enjoyed your stay. I will share your compliments with our staff. Thank you again and please come back to see us.

Morehead City, North Carolina
Reviewed 12 March 2014 via mobile

Very close to everything! Walking distance to many things including Durham Bulls Ballpark. Staff is very friendly and accommodating. Ronnie the Concierge went out of his way to assist. He was very knowledgeable of local area and places to eat. He is an asset to the Marriott. Would stay again, no issues!

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1Thank CarolinaThinBlue
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, Yes, you are correct! We have so much to offer – restaurants, Bulls, Durham Performing Arts Center, North Carolina Theatre, Duke University and more….. Please come back to enjoy Durham again and stay with us. We will continuously serve you the best. And I will make sure I share your compliments with Ronnie. Thank you!

usa
Reviewed 11 March 2014

I called to ask for early check in, said yes - we arrived even earlier and the desk clerk Keiren (know i spelled it wrong) was happy to tell us he had arranged us a nice corner room with our choice in beds and it was waiting. Happy Day. They smiled, spoke, and asked if they could assist at every...

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Helpful?
2Thank slogan1001
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you so much for your compliment about our staff. I will share it with everyone including Kleyser. See you soon!

Greenville, North Carolina
Reviewed 5 March 2014

We stayed here for a conference and were very pleased with the service we received! The online concierge was great, too...the items we requested were in our room, ready for us. Staff was very friendly and the room was very clean. Don't mind staying here again!

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Helpful?
Thank Cami630
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, We are happy to hear that you enjoyed staying with us. All my staff will appreciate your compliment about our service we offered to you. Pease come back to see us, we are here for you!

New York City, New York
Reviewed 27 February 2014

My check-in was easy, the room was clean and large (it was a corner room), and the bed was comfortable. But the "restaurant" (which was only the bar later in the day) was only mediocre, and frequently it was hard to find someone to wait on you. There was a snowstorm during my stay, and there was only 1 person...

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Helpful?
Thank txmonkey
Woochan_Kim, General Manager at Durham Marriott City Center, responded to this review

Dear guest, Thank you for staying with us and we would like to apologize for the inconvenience you experienced at our lounge during the winter storm. It was difficult time and we could not accommodate you for 100% satisfaction. But you were very generous and understanding. Thank you so much for that and please come back to see us so...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
2 Zero 1 Restaurant
2 Zero 1 Restaurant
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more   less 

Additional Information about Durham Marriott City Center

Address: 201 Foster St, Durham, NC 27701-3211
Region: United States > North Carolina > Durham
Price Range: $188 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Durham Marriott City Center 3.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Durham Marriott City Hotel Durham
Marriott Durham
Hotel Style:
#12 Family Hotel in Durham
#12 Romantic Hotel in Durham
#19 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott City Center staff and other travellers.
2 questions
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Staten Island
over a year ago

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Questions? Get answers from Durham Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for quiet room”
 of 5 bubbles rochelleforster, 31 Oct 2016 | Read review
“further down the hall”
 of 5 bubbles orlandovisitor, 25 Sep 2016 | Read review
“King room is better appointed than double”
 of 5 bubbles jswATL, 12 Sep 2016 | Read review
“If you want a desk, do not get a corner room. Halls are noisy, so pick a room where lots of people will not be walking by your room.”
 of 5 bubbles 29Lorenzo, 11 Jul 2016 | Read review
“Do not let the bellhops call taxi for you!”
 of 5 bubbles cssnoopy, 27 Jun 2016 | Read review
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