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Fairfield Inn & Suites Durham Southpoint

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#28 of 70 Hotels in Durham
Certificate of Excellence
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Fairfield Inn & Suites Durham Southpoint
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85 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Durham Southpoint
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Showing 82: English reviews
Minneapolis, Minnesota
Reviewed 12 August 2014

We were amazed by this hotel. Everything was fresh & clean - - it felt like new. The common areas and our room were beautiful. Staff was friendly & professional. The breakfast was very good, much better than a typical complementary breakfast offering. Overall, this felt much more upscale than what I associate with the Fairfield brand.

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Helpful?
1Thank CarolK_MN
Jeff I, General Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Thank you for staying with us and sharing your thoughts.. Our guests are our #1 priority and we are very happy that you enjoyed your stay and we were able to leave a lasting impression.. Hopefully your travel plans will bring you back to our area. Thanks

angelampowell
Reviewed 9 August 2014

The hotel is nice, atrium style and open - love that! Free breakfast nice regular rooms, very small swimming pool and nice quiet deck but no jacuzz - a clean yet very small gym but up to date with equipment. It has a full bar and a mall and many stores and restaurants near by. If you love the out...

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1Thank angelampowell
Jeff I, General Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Thanks for staying with us. We appreciate the kind words. As you pointed out, we are in a great location with lots of great places to eat and shop very close by. Although we don’t have a Jacuzzi, our indoor pool facilities do open to an outdoor patio area, which our guests really do enjoy. Thanks again and hope you...

Flower Mound, Texas
Reviewed 7 August 2014

Checked in very late . No trouble finding a parking spot. The front desk staff were fast and friendly and made sure i got the wake up call I requested the next morning. Better than average free breakfast . Comfortable quiet rooms with lots of TV stations. Air conditioner worked and was also quiet Liked the atrium open spaces ....

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Thank lightfader
Jeff I, General Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Thank you for staying with us and sharing your insights. We really like our atrium space too !! Hope you visit us again.

Richmond, Virginia
Reviewed 5 August 2014

We checked in later in the evening (around 10pm) with our 4 year old daughter, after driving for a few hours. I was a disappointed by the front desk staff, who left us waiting for several minutes to check in, in order to sign off on some paperwork for maintenance technicians. Granted, we understood that the work was important, but...

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Thank georgifisher
Jeff I, General Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Thank you so much for staying with us and sharing your story. We realize how important the arrival process is in making a good first impression. Obviously, it appears we failed to do so in your case, and for that I am truly sorry. I have shared your feedback with our team and will work to ensure that this will...

Dallas, Texas
Reviewed 29 July 2014

Room appears remodeled or new. Smells fresh and clean. The lobby atrium is open in the middle of the high rise to the top floor and has a new look with a quiet fountain at ground floor level. Wayne, front desk staff member, although smiling, seemed to have an attitude that was less than welcoming. I asked for a different...

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1Thank BradJack
Jeff I, General Manager at Fairfield Inn & Suites Durham Southpoint, responded to this review

Thank you for taking the time to let us know how we did. It is only through valuable feedback such as yours that we are able to correct any issues and make it right. I do apologize for the issues you encountered during your stay. I understand how frustrating it must have been to have to wait at that hour...

Dunedin, Florida
Reviewed 6 June 2014 via mobile

Stayed here last night and the hotel was fabulous. It used to be a Sheraton but with remodeling the hotel felt brand new. The rooms were very clean and comfortable, lobby was beautiful and free breakfast was surprisingly great! This would have gotten 5 stars except the bed was too hard for me. Staff was great! They let us check...

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1Thank gatorcindy
Reviewed 3 June 2014

Nice beds to sleep on, very cozy, beautifullly decorated when you walk in, the breakfast is very tasty. The only issue me and my family had, was we were in double-queens rooms and there was a small frig; however, no microwave. We were told they were only in King Suites and up. Well thats was such an inconvenience. I had...

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Thank Danette C
NC
Reviewed 15 May 2014

I booked this hotel (8:30 pm) when a business meeting ran later than expected. I booked it because of price. I was very pleasantly surprised. The hotel was very fresh and modern and the staff was great. Close by is a Super Target and Southpoint Mall. A fast food restaurant is located just yards away across the street. The hotel...

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Thank NC-travel19
carol2442
Reviewed 14 May 2014

I stayed at this property before the renovations and was not pleased. I must admit the renovations and name change served them well! The decor was fabulous, the complimentary breakfast was tasty and the beds slept well. The television offered a good choice of channels as well as walking distance to target and South Point Mall. I actually wanted to...

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1Thank carol2442
North Carolina
Reviewed 9 May 2014 via mobile

Whomever did the refurbishment of this hotel really must have been busy. It is virtually indistinguishable from a brand new hotel inside. Check in was efficient and fast. The room was clean and fresh. Fairfield does not have the best beds in the industry but they're serviceable. Three minor details detract from a 5 start experience. 1) The spout for...

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1Thank Daniel P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Connected to the Streets of Southpoint, our hotel is great for your shopping vacation. In addition, we're not far from Research Triangle, Duke University, and UNC. We also have onsite meeting space. ... more   less 

Additional Information about Fairfield Inn & Suites Durham Southpoint

Address: 7807 Leonardo Dr, Durham, NC 27713-6458 (Formerly Four Points by Sheraton Durham)
Region: United States > North Carolina > Durham
Price Range: $150 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Durham Southpoint 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Four Points By Sheraton Durham At Southpoint Hotel Durham
4 Points By Sheraton Durham At Southpoint
Four Points Durham
Sheraton Durham Southpoint
Durham Four Points
Hotel Style:
#17 Romantic Hotel in Durham
#18 Family Hotel in Durham
#18 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Durham Southpoint staff and other travellers.
3 questions
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3 months ago
Southern Pines, North Carolina
9 months ago

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Questions? Get answers from Fairfield Inn & Suites Durham Southpoint staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor is probably quieter, there is a central core that all the rooms overlook”
 of 5 bubbles gsalami, 13 Feb 2017 | Read review
“High floor, definitely! No running feet.”
  • View from bed closest to door
  • Window facing door
 of 5 bubbles MakingOurLifeMatter, 7 Dec 2016 | Read review
“Suites are spacious and comfortable.”
 of 5 bubbles gbarnes2002, 2 Nov 2016 | Read review
“Top floor was quiet as to hotel interior and we did not even hear traffic from highway behind the hotel.”
 of 5 bubbles TerryandMarilynR, 10 Aug 2016 | Read review
“Try different rooms. Turn on the AC. Check for leaks & noise. You'll hear others ACs after 9pm when they turn it on.”
 of 5 bubbles uclatempmail, 1 Aug 2016 | Read review
5 of 5