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Hilton Garden Inn Raleigh-Durham/Research Triangle Park

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Traveller (83)
Room & Suite (69)
Pool & Beach (5)
Overview
  • Excellent57%
  • Very good25%
  • Average13%
  • Poor4%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Special Offer: Bed N' Breakfast Offer
Hotel deals
Offers from Hilton Garden Inn Raleigh-Durham/Research Triangle Park
Special Offer: Bed N' Breakfast Offer
Hotel deals
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (663)
There are newer reviews for Hilton Garden Inn Raleigh-Durham/Research Triangle Park
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Traveller rating
359
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86
29
13
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359
162
86
29
13
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All reviewsresearch triangle parkbusiness tripfamily reunionrtp areabreakfast and dinnerclose to the airportbathroom doorshuttle servicebusiness hotelup to dategreat place to staynight's sleepoutdoor poolenjoyed my stayexcellent staynice propertyfree breakfast
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21 - 25 of 649 reviews
Reviewed 24 December 2017 via mobile

I felt there were enough people there to offer the cooked to order breakfast but to shut the kitchen down and offer the pitiful “complimentary” breakfast to everyone didn’t make me happy. So much for being a gold member for many years. I picked this...More

Thank George S
Response from tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle ParkResponded 26 December 2017

Thank you for your feedback during your recent stay. It was a difficult decision to close our breakfast buffet for the holiday but we hoped that you enjoyed the complimentary continental breakfast. We hope to see you again soon.

Reviewed 20 December 2017

Great stay. Incredible price. I needed a relatively inexpensive hotel for a quick trip. This was perfect. The staff were friendly and the room was clean. The check out process was a quick a walk-by the front desk attendant.More

Review collected in partnership with Hilton Garden Inn
Thank Tamika W
Response from lisa w, Front Office Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle ParkResponded 22 December 2017

That you so much for your response we are so glad you enjoyed your stay. We strive for the utmost in customer service. Should you find yourself back in the area we hope you will consider staying with us again. Have a wonderful holiday season....More

Reviewed 16 December 2017

Bed platforms extremely noisy. Don't shift your weight or you won't sleep thru the night. Service is average and value is good, but poor sleep outweighs the value. Would rather pay more for a good night's sleep.

Review collected in partnership with Hilton Garden Inn
Thank D2596PPmichaeld
Response from tgabe, Manager at Hilton Garden Inn Raleigh-Durham/Research Triangle ParkResponded 16 December 2017

Thank you for taking the time to let us know about your stay. I am very sorry to hear that you did not enjoy our beds. I will speak with the engineer at our property and make sure that the issue is addressed.

Reviewed 14 December 2017

I enjoyed the service provided by the hotel staff after working long days..very friendly and a pleasure to talk with. Food was very good and the service provided was excellent. The room was clean, coffee from a Kuerig was a nice feature.

Review collected in partnership with Hilton Garden Inn
Thank D5842FMvincentm
Reviewed 13 December 2017

Loved my staff! the staff was great and accommodating. Would recommend to others. The food was really good. Breakfast and the breakfast staff was great. Definitely will stay there again. The staff went above and beyond and made my family feel welcome. They remembered our...More

Review collected in partnership with Hilton Garden Inn
Thank kimberlypT318LN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 88 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Durham
#9 Business Hotel in Durham
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 88 - USD 244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Durham
#9 Business Hotel in Durham
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (83)
Room & Suite (69)
Pool & Beach (5)
Dining (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
ljym
2 August 2016|
Answer
Response from tgabe | Property representative |
We are located 5 miles from Southpoint mall. We do not have a Spring Hill mall in the area.
0
Votes
ljym
2 August 2016|
AnswerShow all 2 answers
Response from MsLadyDCnNC | Reviewed this property |
I live in Eastern NC and I've never heard of Spring Hill Mall in Raleigh or Durham. The hotel is located between both...less than 10 minutes from the airport and right off of I40.
0
Votes
Room Tips
"High Floor"
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"Rooms at the back of the hotel are quieter (only a train from time to time)."
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"Stat in a room with an even number if you want to see the sun rise over the pine trees."
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"Room on the top floor is always best"
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