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Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle

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#13 of 70 Hotels in Durham
Certificate of Excellence
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500 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
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Showing 494: English reviews
Charlotte, North Carolina
Reviewed 3 August 2016

My family had to switch our room due to poor house keeping. Dirty dish washer with dishes in it, floor was not vacuumed and beds were not made neatly. New room was much better. Staffs were very nice and friendly.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank June C
HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for staying with us and for taking the time to review our hotel. I am very sorry that you had so many issues with your room. That is definitely not acceptable and not our normal way of doing things. I am happy to hear that my staff was friendly and helpful in getting you to a new room....

Mobile, Alabama
Reviewed 2 August 2016

If you are looking for Hilton standards, do not stay here! At one point I needed help at the front desk, and there was no one there, they were all at the dinner social. When I got to my room there was hair everywhere in the bathroom from the previous guest. Just not clean at all!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank meme239
HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for staying with us and for taking the time to review our hotel. I am very sorry that your stay fell far short of the excellent experience it should have been. I will definitely review your concerns with both my front desk and housekeeping staff members to ensure that these types of errors are not repeated. Thank you...

Reviewed 29 July 2016

I have been coming to this hotel for 15 years. I love the staff and the hotel. It is a very comfortable place to stay when you have to travel away from home. They always remember my name. I feel like I"m at Cheers! (Old reference)

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank gwendolynw561
Reviewed 28 July 2016

I arrived at the Hotel. Did the check in and headed to my room. I saw couple hair over the pillows. I opened the sheets and could see lots of hair on the bed too. I went back downstairs and requested to speak to the manager. I was told there was no manager at that time. They gave me another...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Alberto K
HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for staying with us and for taking the time to review our hotel. I am very sorry that your stay fell far short of the excellent experience it should have been. I will definitely review your concerns with housekeeping staff members to ensure that these types of errors are not repeated. Thank you again for staying with us!...

Fukuoka, Japan
Reviewed 27 July 2016

I only stayed overnight, so I can't rate this hotel fully, but if I were staying for some time in the Raleigh Triangle area and wanted a suite, they are certainly good value. The hotel doesn't have valet parking, but you can unload your bags at the entrance before parking. I was there at a non-busy time so I didn't...

Review collected in partnership with Homewood Suites by Hilton
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Thank Amos B
Denver, United States
Reviewed 26 July 2016

Great staff and nice hotel. Brought the family. Would travel there again. Pool and shuttle were nice perks. Room was clean and a good size. Price was good as well. Did not get to stay for breakfast but that looked good as well.

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Thank Brock E
Concord, United States
Reviewed 22 July 2016

Friendly and helpful staff, clean and modern accommodations, great breakfast and evening "reception" (salad, soup, hor d'oeuvres, and complementary wine and beer on tap), excellent courtesy van service, sports bar within walking distance.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Thomas L
Reviewed 22 July 2016

Beautiful surroundings, great rooms good food. Will visiting again.The staff was great. They were very helpful. The breakfast was great. The suite was spacious and comfortable. The view was amazing. This could be a home away from home. The area was very accomadating. I will make sure that we stay in these hotels as we travel to other areas. I...

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Thank Debra H
Yorktown
Reviewed 20 July 2016

Front desk staff and room was great! Stay there every year during July when I come in town for the same event. Some of the complimentary breakfast staff are not very welcoming though but the food is plentiful.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank danamV8485NI
HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for reviewing our hotel. I am very sorry that not all of my staff was welcoming, but overall, I am happy that the rest were. See you next July!! Jason Madison Assistant General Manager

Tucson
Reviewed 16 July 2016 via mobile

This is a very nice hotel. It is kid friendly and has clean rooms with good firm beds. There are good restaurants nearby and and you could order a beer at the hotel if you need it. Most surprising thing was the breakfast with scrambled eggs freshly Maine. It was good hot coffee and tea. The workout facility was excellent...

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Helpful?
Thank Badshot01
HomewoodSuites--RTP, Manager at Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle, responded to this review

Thank you for your great review after staying with us! We are glad you enjoyed it. Our only question is why didn't you take us to the beach with you??!! :) Jason Madison Assistant General Manager

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Near Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Homewood Suites by Hilton® Raleigh-Durham Airport/Research Triangle (RTP) hotel, located in Durham, North Carolina. Surrounded by the convenient facilities of Research Triangle Park, our Raleigh-Durham hotel provides easy highway access to Raleigh, Durham, Chapel Hill, Cary and Morrisville, North Carolina. Compliments of the Homewood Suites Raleigh Durham Airport Research Triangle ParkEach guest can enjoy the daily complimentary Suite Start™ hot breakfast and the Welcome Home® reception, featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws) while visiting this Raleigh-Durham area hotel. Complimentary local & airport shuttle service are included with your spacious suite. Welcome to your home away from home at this North Carolina Homewood Suites by Hilton airport hotel. ... more   less 

Additional Information about Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle

Address: 4603 Central Park Drive, Durham, NC 27703
Region: United States > North Carolina > Durham
Price Range: $144 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Homewood Suites Durham
Homewood Durham
Hilton Durham
Durham Hilton
Durham Homewood Suites
Homewood Suites Research Triangle
Hotel Style:
#7 Business Hotel in Durham
#7 Romantic Hotel in Durham
#10 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle staff and other travellers.
3 questions
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Hickory, North Carolina, United States
2 months ago
Florida
over a year ago
1 month ago

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Questions? Get answers from Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer high rooms away from the elevator. Very pleased with my room”
 of 5 bubbles Indigo_Flint, 23 Oct 2016 | Read review
“The only issue was someone stay in the room near had our room smelling like weed for 4 hrs and the pillows were too soft. Outside of that I enjoyed my stay.”
 of 5 bubbles theodoreb287, 14 Sep 2016 | Read review
“X01, X02 are corner rooms and probably larger and quieter than most.”
 of 5 bubbles 362daniele, 9 Sep 2016 | Read review
“Ask for one of the renovated rooms. The old rooms are clean, small bathrooms w/ sinks outside bathrooms.Corner suites are larger and nicer.”
 of 5 bubbles 287albertam, 9 Sep 2016 | Read review
“There is exterior lighting that looks nice, but you get a lot of light in the room. Pack a clothespin, etc. to keep the light out.”
 of 5 bubbles kmarshall78, 1 Sep 2016 | Read review
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