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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

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#28 of 71 Hotels in Durham
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SpringHill Suites Raleigh-Durham Airport\/Research Triangle Park
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194 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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Showing 190: English reviews
Chester, Pennsylvania
Reviewed 9 April 2015

Quiet, Clean, customer service was friendly and pleasant. We were informed the pool was just refilled so, the water was too cold for the kids to enjoy as it would take awhile to warm up. The complimentary breakfast was nice, however they only offer one meat and its pork. I requested a late check out and was informed the hotel...

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Helpful?
Thank Shanel C
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stay, cleanliness, customer service and complimentary breakfast. The pool area was recently updated with saline pool system. Thank you again and we look forward to seeing you in the future.

Cameron, North Carolina
Reviewed 30 March 2015

I love springhill suites!!! Any of them are great. This specific location was close to the PNC Arena, the complimentary breakfast was super yummy, warm, fresh, the eggs were perfect. The staff was friendly, I can't find ONE thing wrong with this hotel. Oh wait... there is one thing i would have to deduct a point for. The front dest...

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Helpful?
Thank diana b
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stay and that you will hopefully be visiting us the next time you are in Raleigh-Durham area. Excited to hear "Best Hotel" comments!!! . Thank you again and we look forward to seeing you in the...

South Floorida
Reviewed 16 March 2015

Quite, clean, great people behind the desk, good breakfast, nice beds, dark room, safe. What else can you ask for? Elevators worked. Pool was being refurbished but by the time you read this they will probably be done. Close to airport.

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Helpful?
Thank Breter
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and for taking the time to provide feedback. The entire staff is excited to hear you enjoyed the quite location, clean hotel, friendly front desk staff, complimentary breakfast, beds and room and safe location. The pool is fully renovated and open. Thank you again and we look forward to seeing you in the future.

Reviewed 15 March 2015 via mobile

We have requested a double beds weeks ago, upon late arrival they only had 1 King bed rooms with horrible sofa beds, we tried to move to another hotel but everything was sold out. We requested more bed sheets and it was like if we were requesting to own the hotel. They never provided a pillow because they said pillows...

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Helpful?
Thank Yaz_la
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. Unfortunately, the overbooking situation occurred due to the weather and guests not checking out of the hotel, in order for your double/double room to be provided to you. I'm sorry...

Minneapolis, Minnesota
Reviewed 4 March 2015 via mobile

The hotel room was clean and very nice. Comfortable bed and very friendly staff. They were very knowledgeable about the area. They were able to get us into a room before check in and accommodate our room change need. The area is close to airport but there are only fast food places to eat. The restaurants are only open in...

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Helpful?
Thank Ocito2014
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for sharing your amazing experiences from your recent stay. We are pleased to hear that you enjoyed the hotel, cleanliness, friendly staff, comfortable beds and the amenities we have to offer. It's great to hear when our staff has made a guests stay so enjoyable. The hotel front desk has comprehensive list of restaurants in the...

Reviewed 1 March 2015 via mobile

Stayed here mid-February and I found the suites to be spacious and comfortable. The hotel is very clean and there are several options for breakfast. The breakfast area staff and Sunday morning desk clerk were very pleasant. But,... When we checked in, the desk clerk was not at the front desk. Hotel maintenance was even waiting for her, and although...

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Helpful?
Thank DMichelleN
JimW566, Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for staying with us last month. It is great to hear that you enjoyed the spacious and comfortable suites. The housekeeping department was happy to hear the hotel was clean and liked the breakfast options. I apologize for the front desk staff member that wasn't at the front desk and didn't provide the Marriott service you...

Durham, North Carolina
Reviewed 28 February 2015

I have been a guest at this hotel for several years and have always had an excellent experience and outstanding customer service. However, on last month, I had an unpleasant experience with a young lady at the front desk. She was not as professional, polite, or helpful as I am accumstomed to so I was sorely disappointed in her treatment...

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Helpful?
Thank Vanessa1travel4life
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stay and that you will hopefully be visiting us the next time you are in Raleigh-Durham area. It's great to hear, Assistant General Manager, Rod Jones, took care of the customer service issues. Thank you again...

Reviewed 28 February 2015 via mobile

We drove here from chapel hill cause this was half price from the one there (15 minute drive) we had a $65 coupon which they accepted, front desk at check in acted like she hated her job, but other then that the place was clean, smelled good, beds were comfortable, breakfast was good except for the stale bagels. Overall a...

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Helpful?
Thank Monseyfire
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you so much for taking the time to share your recent review of the hotel. It's great to hear that you enjoyed your stay with clean hotel, offered discount rate and liked the comfortable beds.. I would like to apologize for the delays you experienced with front desk clerk and the situation was immediately resolved. Your comments will be...

Poughkeepsie, New York
Reviewed 21 February 2015

The hotel is very close to the airport - right off the airport boulevard. The location is isolated and wooded - making for a very nice view. The breakfast place is nice and clean and well staffed. However, there are not many restaurants around to eat lunch and dinner. The hotel staffs are courteous and helpful.

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Helpful?
Thank Maharaj12
JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

Thank you for taking the time to provide your recent feedback of the hotel. It's good to hear that you enjoyed the hotel facilities and the complimentary breakfast provided to our guests and staff service provided. I'll share with the staff your comments about their courteousness and helpfulness.

Lexington, North Carolina
Reviewed 29 January 2015

This hotel was nice and clean. The front desk was busy but still took time to greet me personally and helped with all my questions. Just so you are aware, they do have a free shuttle to the airport but you have to arrange it upon check in so they will have someone for you especially if you have an...

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Helpful?
Thank travelgrl4life
Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle Park, responded to this review

We appreciate that you took the time to review our hotel and provide us with valuable feedback. Every staff member was pleased to see that you thought our rooms were clean, cozy, and comfortable. Most importantly, you were greeted warmly by our Front Desk Associates and they assisted you with all of your questions during your stay. We hope you...

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Near SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Visit SpringHill Suites Raleigh-Durham Airport/Research Triangle Park located between Raleigh, Durham, Morrisville, Chapel Hill, and Cary, in North Carolina. Our suites feature separate living, sleeping and working areas with complimentary high-speed internet, mini-fridge, microwave oven and coffee maker. Unwind in our indoor pool or fitness center. Enjoy complimentary new hot and healthy breakfast options before you start your day! ... more   less 

Additional Information about SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

Address: 920 Slater Road, Durham, NC 27703-8061
Region: United States > North Carolina > Durham
Price Range: $116 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Raleigh-Durham Airport/Research Triangle Park 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Durham
Hotel Style:
#21 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and other travellers.
1 question
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Maxton, North Carolina
3 months ago

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Questions? Get answers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west side (away from I-40) are quieter. Top floor (4th floor) rooms are quietest.”
Diamond3222, 30 Mar 2017 | Read review
“The continental breakfast, fitness room, & business center are all one the first floor.”
903wendyj, 8 Mar 2016 | Read review
“If you are in a room facing the highway, you can hear the traffic but it's not overly loud.”
erincP240BP, 16 Feb 2016 | Read review
“For families a suite room is a good choice--and a good value.”
495GaryM, 14 Oct 2015 | Read review
“Good view from the rooms in the top floors”
Capri67, 25 Aug 2015 | Read review
5 of 5