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SpringHill Suites Raleigh-Durham Airport/Research Triangle Park

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Traveller (31)
Room & Suite (25)
Dining (5)
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Overview
  • Excellent30%
  • Very good42%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“front desk”(32 reviews)
“office park”(5 reviews)
“waffles”(11 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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Reviews (214)
There are newer reviews for SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
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83
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9
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64
83
38
14
9
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All reviewsfront deskoffice parkwafflesbusiness arealarge roomnice hotelworkout roomwould stay here againa great stayfree weightsthe hotel staffthe breakfast areacomfortable bedsthe staff was friendly and helpfulwould recommend this hotel to anyoneeasy accessnorth carolina
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21 - 25 of 208 reviews
Reviewed 3 April 2017

We were checked in smoothly and efficiently. The hotel was fully booked, so there was no upgrade, or even preferred room type available, but the accommodations were fine, and everything was clean. There was a nice selection to chose from at the breakfast buffet. The...More

1  Thank LoisNCNY
Response from JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 4 April 2017

LoisNCNY - It's wonderful that you stayed at the SpringHill Suites RDU/RTP hotel. All the staff associates appreciate the patronage. I'm happy you enjoyed the smooth and efficient check-in, complimentary breakfast buffet, quiet location and very close to the airport. Thank you again!

Reviewed 31 March 2017

Reception personnel - Asia, Kim and Nathan - are great. Kim and Nathan essentially saved my trip. I mentioned to Kim that I would be at the hotel again in a few days. She quickly checked the reservation file, and couldn't find my "second" reservation....More

Thank Diamond3222
Response from JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 3 April 2017

Diamond3222 - It's great you experienced the hotel as convenient, clean and pleasant experience. The time you took to share your review is greatly appreciated and we love hearing that our associates took well care of you as a guest. Your review will be shared...More

Reviewed 28 March 2017

Our daughter had an early morning flight out the next day and we needed a place close to the airport, so the location and price were great for what we needed. We arrived late in the afternoon to find a crowded lobby and only one...More

Thank dclmom34
Response from JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 3 April 2017

Dclmom34 Please accept my sincere apology that we let you down during your recent stay at our hotel. It's unfortunate, that the kids kept you awake and not able to utilized the pool/spa area. We pride ourselves on service excellence and it was disappointing that...More

Reviewed 22 February 2017 via mobile

Not my favorite Springhill, but it wasn't bad for the price. When I made my reservation on the Marriott app it was for an "Executive Level Suite" but when I arrived I received a room on the second floor. I asked the gentleman at the...More

Thank dczanowski
Response from Miriam S, Event Specialist at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 23 February 2017

Thank you very much for choosing our hotel for your recent stay. It is good to hear that you enjoyed the comfort and size of the room. We do have a preferred location and property for business travelers and guests stopping in during a road...More

Reviewed 5 January 2017

Friendly staff. Room design was not good. After trying to watch television, the ache in my neck was so bad I had to take some Advil. If you sit on the sofa or lay in bed you have to twist your neck to see the...More

Thank SWEETIESAMKITTIE
Response from JimW566, General Manager at SpringHill Suites Raleigh-Durham Airport/Research Triangle ParkResponded 11 January 2017

It's great to hear you enjoyed the friendly staff at the hotel. Please accept my sincere apology that we let you down during your recent stay at our hotel. In 2017, hotel management team will be working to making the TV easier to view in...More

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Most Booked Properties in Durham, NC
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 83 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
USD 83 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (31)
Room & Suite (25)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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HollyB951
19 January 2017|
Answer
Response from GMSHS1 | Property representative |
Hello - yes, the pool and spa are both heated. Great question.
0
Votes
Room Tips
"Get an even-numbered room (facing out the front of the hotel)."
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"Rooms on west side (away from I-40) are quieter. Top floor (4th floor) rooms are quietest."
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"The continental breakfast, fitness room, & business center are all one the first floor."
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"If you are in a room facing the highway, you can hear the traffic but it's not overly loud."
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