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Marriott at Research Triangle Park

Booking.comUSD 172*
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#21 of 71 Hotels in Durham
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Marriott at Research Triangle Park
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333 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Raleigh, North Carolina
Reviewed 9 July 2014

The service at this hotel is great! Very friendly staff-- consistently friendly too! The gym is great, pool is great, food is great and beds are comfortable. I love staying at this hotel because I usually can get a good price and I know I can count on the staff members to go the extra mile to make sure my...

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Helpful?
Thank ivyr332
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Ivy R, Thank you for your feedback. It is great to hear you love our hotel. I will share your comments with the team. We have the friendliest staff in town. They truly care about our guests and go out of their way to make the stay great. We look forward to your next visit. Sincerely, Bill C General...

Charlotte, North Carolina
Reviewed 7 July 2014

We booked this hotel based upon the website, when we arrived it was apparent that they were understaffed, no bell service or valet. The room had upgraded furniture but was too large for the original room so you couldn't get the luggage cart into the room. The room itself had environmental issues (possibly mold or material breakdown) and we couldn't...

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Helpful?
1Thank Lucien7212
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Guest, Thank you for your feedback, without honest feedback we can not improve. Please accept my apologies for the inconveniences you experienced. You are correct in we do not have valet parking, however we do have bell service handled by the front desk. Bell carts do fit in the rooms, tight fit, however it is not encouraged to bring...

Fayetteville
Reviewed 1 July 2014

I recently stayed during a business trip and loved it. By far, the customer service is excellent and from the past reviews, this is one of the most consistent factors about the hotel. Amenities were overall very good and particularly, I enjoyed the size of the indoor pool, the downstairs and upstairs lounge areas, and the grounds were lovely, serene,...

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Helpful?
Thank babylovenc
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We have the cleaniest and friendliest hotel in town. We are ranked in the top 10 for overall guest satisfaction compared to all full service Marriott hotels in the Americas. Later this year we are remodeling our executive lounge. Once completed it will be modern with all the amenities you would come...

Newton, Massachusetts
Reviewed 27 June 2014

For an older Marriott property was well renovated and tip top condition. The staff here takes the cake for kindness, attentiveness and just all round being pros at what they do. Compared to my last stay with Sheraton West Des Moines, they were the complete opposite. This is what turns an SPG Platinum to Marriott, not the goofy red carpet...

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Helpful?
Thank Manny S
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Manny, Thank you for your feedback. As you experienced we have the friendliest staff in town. They truly care about our guests and it shows. We don't roll out the red carpet for everyone. We were trying to make you feel special. We look forward to your next visit. Sincerely, Bill

Randallstown, Maryland
Reviewed 24 June 2014

I traveled with a friend for a Christians conference to this hotel last month. We drove over night and arrived super early in the morning. The Front Office manager (sorry i forgot his name) was absolutely wonderful and accommodating. He allowed us an early check in and we were so appreciative as our eyes were beyond heavy. when we got...

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Helpful?
Thank TrvlrAtHeart
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. I am pleased to hear the staff went out of there way to make you feel at home and get you checked in early. We have the best Front Office Manager in town. He has been her for 7 years and really goes out of his way to please our guests. Cleanliness...

Blacksburg, VA
Reviewed 23 June 2014

The hotel has a free shuttle and can get to/from RDU Airport in less than 1o minutes. The hotel property is in the midst of the Research Triangle Park and there is noplace nearby to walk to for food or recreation. That being said, you can take the free shuttle to the RDU Airport and from there get the 100...

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Helpful?
Thank David B
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear David, Thank you for your feedback. We are conveniently located 5 miles from the airport with shuttle service. We are also located right off I40 and close to 540 making our hotel a perfect central location close to all the major attractions. As you mentioned the staff is friendly, we feel the friendliest in town. We are in the...

Watertown, Massachusetts
Reviewed 21 June 2014

I stayed here two days for work and two days for play and every single person I interacted with on staff, from the shuttle driver to the engineer who helped me in the gym to the waitress in the restaurant was amazing. No request was a burden, no question flummoxed them. It's a bit of an older property but very...

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Helpful?
1Thank lizardline
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We have the friendliest staff in town. They really do go out of there way to make our guests feel at home. We are ranked in the top 10 for overall guest satisfaction compared to all Marriott full service hotels in the Americas. We are close to I40, 540 and of course...

Reviewed 17 June 2014

Stay here quite often while visiting family and have never had a bad stay! Check - in is always speedy and the restaurant is excellent. Johanna always greets us with a smile at breakfast. The hotel is always immaculate and the rooms are very comfortable. Excellent hotel!

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Helpful?
1Thank Paigevl
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. We have the cleaniest and friendlist hotel in town. Johanna has been here for years and always provides great service. She often remembers our repeat guests. I will share your comments with the team. We look forward to your next visit. Sincerely, Bill

Boston, Massachusetts
Reviewed 16 June 2014

We booked the hotel for 1 night to be close to the airport. The hotel was spotless. Our check in took minutes and we were also able to get a 2nd room for friends immediately. The rooms were extremely quiet and comfortable. The staff was so helpful in giving directions, assisting our party with a late checkout, securing transportation to...

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Helpful?
Thank member815
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Valued Guest, Thank you for your feedback. I am pleased to hear you had a great stay. We are close to the airport and right off I40. We have the cleanest and friendliest hotel in town. The staff is always ready to assist guests with directions and transportation. We are ranked in the top 10 compared with all Marriott...

Richmond Hill, Canada
Reviewed 29 May 2014

We were here visiting relatives. The location is near the places that we had to visit. The hotel is nice and clean. The staff are very friendly. I asked for the oranges for the second morning and they told us to help ourselves in the restaurant . We would definitely go back to this hotel. Small problem with the drainage...

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Helpful?
Thank Viana W
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review

Dear Viana, Thank you for your feedback. We have a great location right off I40 and close to 540 and the airport. It is easy to get just about anywhere from our hotel. Also, we have the cleanest and friendliest hotel in town. Our overall guest satisfaction scores are in the top 10 compared to all full service Marriott hotels...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 

Additional Information about Marriott at Research Triangle Park

Address: 4700 Guardian Dr, Durham, NC 27703-8460
Region: United States > North Carolina > Durham
Price Range: $120 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott at Research Triangle Park 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Hotel Style:
#5 Romantic Hotel in Durham
#6 Business Hotel in Durham
#16 Family Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Marriott at Research Triangle Park staff and other travellers.
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Questions? Get answers from Marriott at Research Triangle Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from the elevator or ice machine! Higher floor to avoid the strong chlorine smell from the first floor pool”
acli, 22 Aug 2016 | Read review
“It was very clean, but could not find a trash can in the parking lot or outside the hotel entrance.”
104patc104, 10 May 2016 | Read review
“Avoid the highway side.”
86RickD86, 5 Apr 2016 | Read review
“All are good”
Ge0rgiaPil0t, 10 Jan 2016 | Read review
“Do not stay here”
Bruce066, 21 Nov 2015 | Read review
5 of 5
Booking.com
USD 172* /night
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Expedia.comUSD 173
Hotwire.comUSD 173
Hotels.comUSD 173
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Prices are for 1 room, 2 adults
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