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SpringHill Suites Durham Chapel Hill

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Traveller (139)
Room & Suite (70)
Dining (7)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“front desk”(92 reviews)
“fire pit”(27 reviews)
“frosted glass”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
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Additional information
Offers from SpringHill Suites Durham Chapel Hill
Special Offer: Member Rates
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Offers from SpringHill Suites Durham Chapel Hill
Special Offer: Member Rates
Hotel packages
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (689)
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21 - 25 of 684 reviews
Reviewed 23 November 2017

In a chain like the Marriott's Springhill Suites it is always about the staff. I arrived after a long crowded Holiday Drive and Ivanna greets me with a warm smile a kind word and even guessed my name. Great start! At about 8 I took...More

Thank Michael J
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 10 December 2017

Dear Michael J, Thank you for staying with us on your visit to our area and for taking the time to tell us about your stay. Both are greatly appreciated. I am very glad that you were pleased with the service you received from Ivanna,...More

Reviewed 23 November 2017

I enjoy staying at the Alexandria, Va SpringHill Suites location, so I decided to stay at this spot based upon their positive comments and convenience to our travel itinerary Thanksgiving week. My wife, son and I stayed overnight and partook in the free breakfast include...More

Thank cbwilkjr
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 26 November 2017

Dear cbwilkjr, Thank you for staying with us and for taking the time to submit such a kind and detailed review. I am very sorry that you hit your head on the dresser and we will evaluate the positioning. The Furnishing, lighting, the design of...More

Reviewed 20 November 2017

Cynthia, the weekend bartender, made my stay exceptional. She gave information about the area concerning restaurants, places to go and colleges in the area. I felt like had just made a good friend. The complimentary breakfast was very good, also.More

Thank Nancy G
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 22 November 2017

Hello Nancy G, Thank you for staying with us and for taking the time to share your impressions of our hotel. Both are greatly appreciated. I am very glad to know that you were pleased with our breakfast and with the service you received from...More

Reviewed 20 November 2017

Chose this hotel based on location and many good reviews. Have to say was disappointing. No one at the desk when we arrived. When the woman came out of the back we got the sense that we interrupted her, and perhaps her favorite TV show...More

Thank creativeimaginings
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 22 November 2017

Hello creativeimaginings, Thank you for staying with us and for taking the time to submit a review. I am sorry that your stay with us was not more pleasant. I apologize for our Guest Service Agent not being behind the desk when you arrived, though...More

Reviewed 9 November 2017 via mobile

There are a hundred reasons this hotel is in the Trip Advisor Hall of Fame. Customer service was over the top good. Our tv went on the blink and the technician was at my door in a literal two minutes. Fixed it quickly! We forgot...More

Thank Dawn M
Response from SHSD, General Manager at SpringHill Suites Durham Chapel HillResponded 18 November 2017

Hello Dawn M, Thank you for staying with us trip and for taking the time to tell us about your stay. Your kind comments are greatly appreciated. It is very flattering that you consider us a part of “the TripAdvisor Hall of Fame”. I will...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 94 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 94 - USD 190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Durham
#2 Family Hotel in Durham
#11 Romantic Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (139)
Room & Suite (70)
Dining (7)
Pool & Beach (7)
Business Centre & Event Rooms (1)
Questions & Answers
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Brandi B
3 September 2017|
Answer
Response from Douglas H | Reviewed this property |
Sorry. Just got to this. Unsure
0
Votes
Sheree G
26 March 2017|
AnswerShow all 5 answers
Response from Trey W | Reviewed this property |
Yes they do, but depending on the day of the week, AAA discount may be more. I used both discounts during my stay.
1
Vote
terps10
9 January 2017|
AnswerShow all 2 answers
Response from SHSD | Property representative |
The RDU Airport is 15.9 miles away ( approximately 18 minutes) Cameron Indoor Stadium is 5.7 miles from our hotel ( approximately minutes) Take care! Ron
0
Votes
Room Tips
"4th floor was very quiet"
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"I like the top floor, it has a nice view."
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"424 seemed very quiet."
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"There really is not much difference regarding views and traffic noise."
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