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The first night i stayed i was not expecting the level of quality this property exuded. Absolutely wonderful property. Sharina and Yvette are the epitome of what optimal customer service should be. They without question took care of me and any discrepancies without a mumble...More
Response from 00esa, General Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 1 week ago
We are delighted to know you had an excellent stay at Extended Stay America - Durham - University - Ivy Creek Blvd. Our staff is committed to providing an outstanding service, so Sharina and Yvette will be happy to know their efforts helped make your...More
I stayed in this hotel recently. The location is good as at a walking distance you can get all groceries and restaurants. Big stores like Target are also at walking distance.
Bit far from city and the university. The property is good, rooms are nice...More
Response from 00esa, General Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 19 May 2017
Thanks for the feedback regarding your stay at Extended Stay America - Durham - University - Ivy Creek Blvd. We are glad you enjoyed your spotless room with a kitchenette as well as the service provided by our staff. We appreciate you being our guest...More
Do you like your reservation to be capriciously canceled without your knowledge? Do you enjoy hotel staff laughing at you when you protest their arbitrary decision? Do you want to seek an emergency domicile for your family late at night after a day-long tiring drive?...More
Thank Wayan V
Response from 00esa, General Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 2 weeks ago
We appreciate you taking the time to provide feedback and apologize for the inconvenience. We understand the frustration and hope to have the opportunity to welcome you back in the future so we can provide a better experience.
Customers should be informed of the limitations of this facility--the EPP program does not honor the long-term price quotes/rates provided at the time of reservation. Please be aware that your charges will not match the quoted rates, and you will receive no support/assistance in trying...More
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Response from 00esa, General Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 15 June 2017
It is a key priority for us to do all we can to ensure our guests have a positive experience while they are staying with us. We are sorry there were issues during your stay. We take all feedback seriously, and we will take the...More
The place is clean and roomy, but the reservation system is not well implemented. While i stayed here i saw a woman trying to check in at 8:45 PM only to find out the rooms were given away. The price i was charged was different...More
Response from 00esa, General Manager at Extended Stay America - Durham - University - Ivy Creek Blvd.Responded 17 May 2017
We appreciate you being our guest. It is good to know you liked your spotless room and had an overall pleasant stay. However, we are sorry you had issues with the reservation process. Your feedback will be shared with our front desk associates to prevent...More
USD 62 - USD 95 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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