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All reviewsfull kitchenchick filtwo bedroom suitestayed heregoing out of their waydisappointing stayhome away from homesmall kitchengood sizeliving areaquiet locationoff the highwaybreakfast stafffront desk clerkfree breakfastrooms are spaciouschapel hill
I've stayed at Residence Inns with my family for over 20 years. This was by far a flea bag motel.
When my husband and I entered the room the urine smell over powered us. We were told it was the only two bedroom suite left....More
Response from Beth E, General Manager at Residence Inn Durham Research Triangle ParkResponded 20 June 2017
Thank you for taking the time to provide your feedback regarding our
hotel. I am certainly disappointed that your stay was not all that it could
We have addressed your specific concerns with the Housekeeping and Maintenance Staff in an effort to avoid...More
We are day six in an eleven-day stay here and I have to say that this place has exceeded my expectations in every way! I called ahead and requested to be near the pool because I would be taking care of our daughter after an...More
After a very disappointing stay at a non-Marriott property we came here for a relaxing night. From check-in to check-out, this stay was excellent. The staff was great and the room was very comfortable - even got upgraded. The free breakfast was hot and delicious...More
1 Thank Van_V2
Response from Beth E, General Manager at Residence Inn Durham Research Triangle ParkResponded 16 February 2017
Thank you so much for choosing us and the great review!
I stayed at this hotel for over a month and was provided by the best customer service from the following Employees, Ken Mccullen, Marty Stuhmer, Wilbert Hatchett and the Jenny the cook. They all went far and beyond to make me feel comfortable and the...More
Response from Beth E, General Manager at Residence Inn Durham Research Triangle ParkResponded 9 January 2017
We are thrilled that you were so pleased! Thank you for taking the time to recognize these wonderful Associates and the service they provide. Each one takes pride in what the Marriott name represents.
Old hotel, but maintained. Housekeeping does a good job. The staff is nice. The food is terrible. Can't blame the cook, because it's bad whoever prepares it. Part of the problem is low quality food provided by Marriott, other part is hotel indifference to the...More
Response from Beth E, General Manager at Residence Inn Durham Research Triangle ParkResponded 19 December 2016
Thank you for taking the time to let us know of your experience. We appreciate the compliments and take any suggestions about our Breakfast & Evening Mix as an opportunity to improve our service and product. Thank you for your loyalty to Marriott.