We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sheraton Imperial Hotel and Convention Center

Show Prices
#27 of 72 Hotels in Durham
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Imperial Hotel and Convention Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

290 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Sheraton Imperial Hotel and Convention Center
See the most recent reviews
Showing 286: English reviews
London, United Kingdom
Reviewed 19 August 2016

Stayed here a few nights while on a business trip. The hotel well located, breakfast was good, but the leisure center was in a different building adjacent to the hotel. Not a big deal, a min walk outside, would have been good to be fully integrated with the hotel. the rooms were spacious and the bed was comfortable. Would I...

 Report
Helpful?
1Thank DanielM1
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear DanielM1: Thank you so much for taking the time to provide us with feedback regarding your recent stay at the Sheraton Imperial Hotel. The details you have provided have been shared with Team Sheraton. Through each comment we receive, both positive and negative, we are able to seek knowledge and growth to better serve our guests. We greatly appreciate...

Reviewed 5 August 2016

Planned this trip as a small getaway after losing my mother on July 6, 2016. This was my second time at this location and I must admit, it didn't miss a beat as the first time. Consistency is key with any guest. Elijah at check in was very polite and efficient, one could tell it just wasn't a routine check-in...

 Report
Helpful?
1Thank James L
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear James L: I apologize for the delay in acknowledging your on-line review. Thank you for taking the time to write such a kind review and for choosing our hotel to stay at. Both are greatly appreciated. It is unfortunate that your visit was due to a loss. Our deepest sympathy goes out to your family. I am pleased to...

SE, NC
Reviewed 1 August 2016 via mobile

Stayed overnight for a business meeting. Rooms were spacious, clean and the bed was comfortable. Lots of meeting space but also a lot of places to sit with a small group and talk. No complaints from the food and bar. Overall no issues and would recommend staying if in the area.

 Report
Helpful?
2Thank Chris P
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Chris P: Thank you for your Four Star rating and recommendation. Here at the Sheraton Imperial Hotel, we strive to exceed your expectations each stay. Your review is a testament that we have done just that. I will be sure to share your review with Team Sheraton. On behalf of the entire team at Sheraton Imperial Hotel we extend...

Reviewed 31 July 2016

Stayed here several time during a business project in RDU triangle area. After staying for a month, the staff start recognizing you and hence would be quite friendly. Although for a short stay, I dont think, staff would come out as very friendly. The check-in process for some reason always takes more time than I would like to wait for....

 Report
Helpful?
2Thank TravlBusiness
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear IndieBusiness: Thank you for taking the time to post your review of your recent visit. We appreciate your detailed feedback, which will allow us to focus on those areas to better our guests’ experience while staying at our Hotel. We value your business. If your travels bring you to this area in the future we hope that you will...

Warrenton, Virginia
Reviewed 24 July 2016 via mobile

Nice staff. Nice,spacious rooms. Pretty much Everything you need for a business hotel. Outdoor pool, too. I personally wouldn't recommend the hotel for families visiting the Raleigh Durham area as there isn't much around the area for kids. There is an airport shuttle and the van drivers will take you to restaurants and a small shopping center. ( I'm sure...

 Report
Helpful?
3Thank reese3
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Reese3: Thank you for your candid feedback regarding our Hotel and your recent stay. We are delighted to hear that we met your needs as a full-service hotel. We can assure you, your kind words will be shared with all the Team members. Through each comment we receive, both positive and negative, we are able to seek knowledge and...

Princeton, New Jersey
Reviewed 16 July 2016

We came to the Research Triangle to visit relatives and couldn't find a room in Raleigh. This hotel had a room and we accepted. Glad we did!!! Lovely hotel staffed by lovely efficient people. Our room was most comfortable and well appointed. We were given a free breakfast - not sure why - but it was enjoyable. Best of all...

 Report
Helpful?
Thank madaddie
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear madaddie: First we would like to extend our appreciation to you for choosing the Sheraton Imperial Hotel for your stay. We also wanted to thank you for taking the time out to write your comments regarding our hotel and staff. I will be sure to share your comments with Team Sheraton. Again thank you for your business and we...

Bahrain
Reviewed 1 July 2016 via mobile

The hotel is a bit old, like the other ones in the area. The room is in good condition, but nothing special. The reception team is not the most friendly team you expect, but will assist you when you need them. The breakfast is not great, so I decided to have mine outside after trying it the first day. There...

 Report
Helpful?
Thank nadhemjf
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Nadhemif: Thank you for taking the time to post your review of your recent visit to our hotel. We appreciate your detailed feedback, which will allow us to focus on those areas to better our guests’ experience while staying at our hotel. If your travels bring you to this area in the future we hope that you will give...

Reviewed 28 June 2016 via mobile

Impressed immediately at check in when upgraded to a better room. Breakfast was included in my room and was alright. Having SPG rewards allowed me use of the gym adjacent to the hotel. Nice treat compared to your typical hotel fitness center. Impressed with the service of the shuttle drivers (shuttle drives to various restaurants within 5 mile radius and...

 Report
Helpful?
1Thank Kathleen W
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Kathleen W: Thank you for being an SPG member and for taking the time to leave a review of your recent stay with us. We appreciate your business and are pleased that your experience was positive and that our staff was attentive to your needs. We hope to see you again when your travels bring you to back to...

Reviewed 15 June 2016

"Upgraded to what I thought would be a nicer hotel than those I've started in the area for extended business. I was disappointed. Staff was not very helpful zero couldn't get on wifi and had to call tech support because "credentials were incorrect". Parking lot is un-naturally far from front door. Room was nice, not great.

 Report
Helpful?
1Thank Jeff C
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Jeff C: On behalf of the hotel please accept my apologies that your stay was not up to your expectations. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the future. Thank you for your comments about...

Reviewed 14 June 2016

I lucked out when booked from a third party vendor. Hotel is conveniently located near airport & business. Walmart is a quick walk through a dedicated paved path. I enjoyed 3 mile walk through woods and near ponds. The lobby was a nice meeting place. The room was extremely quiet. I will stay in this hotel over closer hotels which...

 Report
Helpful?
Thank Texas_Surfer
SIHCC, Customer Service Manager at Sheraton Imperial Hotel and Convention Center, responded to this review

Dear Texas_Surfer: Thank you for choosing to stay with us at the Sheraton Imperial Hotel and for sharing your experience. We are very pleased to hear that you found our location a welcome change from the asphalt and concrete of typical airport hotels. Whether it is relaxing by the pool or enjoying our Seasons Restaurant Farm to Table menu it...

52 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (35)
Viewed
Room/Suite (10)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Durham hotels
0.3 km away
SpringHill Suites Raleigh-Durham Airport/Research Triangle Park
0.8 km away
DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park
1.3 km away
Homewood Suites by Hilton Raleigh-Durham AP / Research Triangle
Show Prices
Show Prices
Show Prices
0.5 km away
Comfort Suites Raleigh Durham Airport/RTP
6.3 km away
DoubleTree Suites by Hilton Hotel Raleigh-Durham
1.7 km away
Marriott at Research Triangle Park
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Sheraton Imperial Hotel and Convention Center

Address: 4700 Emperor Blvd, Durham, NC 27703-8424
Region: United States > North Carolina > Durham
Price Range: $144 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Imperial Hotel and Convention Center 3.5*
Number of rooms: 331
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Starwood, Travelocity, Priceline and Odigeo so you can book your Sheraton Imperial Hotel and Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Imperial Hotel Durham
Sheraton Durham
Durham Sheraton
Hotel Style:
#22 Business Hotel in Durham
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Imperial Hotel and Convention Center staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Sheraton Imperial Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont leave without trying one of Phillip's omelettes”
 of 5 bubbles AaronDCoston, 19 Aug 2016 | Read review
“Higher floor”
 of 5 bubbles TravlBusiness, 30 Jul 2016 | Read review
“Club level is best option for value”
 of 5 bubbles reni_p_n, 2 May 2016 | Read review
“I guess they have mini frig, may have to ask for one for your room.”
 of 5 bubbles woodchop7, 12 Apr 2016 | Read review
“4th floor had AC noise.”
 of 5 bubbles codyf527, 5 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay