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Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park

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Traveller (59)
Room & Suite (26)
Pool & Beach (4)
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Overview
  • Excellent24%
  • Very good43%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
Offers from Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
There are newer reviews for Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle Park
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111 - 115 of 359 reviews
Reviewed 21 April 2016

The Sheraton Imperial describes a green option on check-in, offering a $5 voucher for each day that one foregoes housekeeping in one's room. I declined the offer and was out of the room most of each day of my stay, but each evening I had...More

1  Thank movingaverage
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 26 April 2016

Dear movingaverage: Thank you so much for taking the time to provide us with feedback regarding your recent stay at the Sheraton Imperial Hotel. Often times the feedback we receive from our guests will provide us a great insight into area which demand our attention....More

Reviewed 13 April 2016

Very nice place, clean and the bed was very nice. Great Wi-Fi also. Our meeting was there. I would pick a hotel with a mini frig. They don't cost that much. The meeting place and the food were great. The bar was great to relaxed...More

Thank HenryNC7
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 21 April 2016

Dear woodchop7: Thank you for sharing your comments regarding your recent stay. I am sorry to hear of your disappointment concerning the refrigerator. Refrigerators are not a standard here at the Sheraton Imperial Hotel and Convention Center but can be reserved in advance. I do...More

Reviewed 9 April 2016 via mobile

This is for the road warriors that need to do business in Raleigh/Durham/Chapel Hill....I've stayed here a few times and head a real good experience every time ... But this last trip all the major chain Raleigh hotels were $240+. This hotel is right on...More

Thank CJAce11
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 20 April 2016

Dear CIAce11: Thank you for being an SPG member and for taking the time to leave a review of your recent stay with us. Here at the Sheraton Imperial Hotel, we strive to exceed your expectations each stay. Your review is a testament that we...More

Reviewed 6 April 2016

Overall, my stay at the Imperial Sheraton in Durham was pretty good. The shuttle service was responsive and friendly. My room was very comfortable. The only negative aspect of my stay was Sherri at the front desk. She was the most rude and incompetent receptionist...More

Thank Cody F
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 20 April 2016

Dear Cody: Thank you for choosing to stay with us at the Sheraton Imperial Hotel and for sharing your experience. I apologize that we missed the mark on your recent visit to the Sheraton Imperial Hotel. We want you to know that we greatly value...More

Reviewed 6 April 2016

Good hotel, beds are very comfortable.. There is a free shuttle service to take you to local restaurants at night. Great service! There are a few items though .... The front desk clerk, Sheri was rude and inattentive. When asked for the shuttle bus, she...More

Thank Tom S
Response from SIHCC, Customer Service Manager at Sheraton Imperial Hotel Raleigh-Durham Airport at Research Triangle ParkResponded 20 April 2016

Dear Tom: Thank you for taking the time to review our hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our management team with valuable information that we can review to improve on for the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
USD 115 - USD 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 115 - USD 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (26)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Heidi H
17 June 2017|
AnswerShow all 3 answers
Response from Ajay R | Reviewed this property |
Not sure.
0
Votes
Quyen C
22 July 2016|
Answer
Response from CJAce11 | Reviewed this property |
Oddly enough ..... I'm staying there tonight in a suite. Yes, it opens to a bed.
1
Vote
jose M
4 September 2015|
Answer
Response from Diane T | Property representative |
Dear Jose M: Thank you for your inquiry. Our guarantee check- in is 3:00 p.m. However, you can request an early check-in but it cannot be guarantee. We look forward to your visit. Sincerely, DianeT Customer Service... More
0
Votes
Room Tips
"Try upper floors"
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"Front side has the best views."
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"If you have mobility issues, you want a room close to the lobby elevators."
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"No good rooms - all are dated and OLD"
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