We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Charlotte - Concord \/ Golf  Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,230 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,224: English reviews
Start your review of Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa
 Click to rate
Concord, North Carolina
Reviewed 4 days ago NEW

Nice hotel with competent and friendly staff. Rooms are clean and comfortable. The only complaint would be there was not enough elevators to accommodate visitors. Three elevators for 300 rooms makes for frustrated guests.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank melaniemJ614QO
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so sorry to hear that you became frustrated during your stay while waiting for an elevator. Although we do have three elevators and a number of stairwells; during very large conventions there does tend to be a wait when a large number of guests or convention attendees are released at once. We hope...

Minneapolis, Minnesota
HOTEL’S FAVOURITE REVIEW
Reviewed 22 November 2016

My husband and I stayed here for a conference and had a really great time. The breakfast service for guests far exceeds my experience at most chain hotels. The room we stayed in was clean and spacious. The banquet and presentation rooms were perfect for our group and the coffee service kept up with everyone very well. I cannot say...

 Report
Helpful?
Thank Trish S
About Hotel's Favourite Review
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so glad that you enjoyed your stay with us during your conference! We do hope that you will be able to return for a non-conference stay and be able to enjoy even more and explore! Safe Travels. Kristen M.

Wilmington, Illinois
Reviewed 5 days ago NEW

Embassy Suites is my first choice when traveling. Complimentary breakfast is by far superior to others. I enjoys the two room suites. Love the atriums. Just a wonder overall experience when I have to travel. This location did not disappoint. Perfect location making it easy to get anywhere in Charlotte. This will be the only place for me when I...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Jason L
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How wonderful to hear that we have become your property of choice. Our associates take great pride in providing a wonderful guest experience and it is so nice to hear that their hard work has been noticed and successful. We would love to have you stay with us in the future. Safe Travels, Lori K.

Salt Lake City, United States
Reviewed 5 days ago NEW

The staff was friendly and the complementary breakfast was outstanding. The rooms were clean and with comfortable beds. The hotel was not only beautiful, but it was close to the highway and regional airport for convenience. I will definitely stay again when traveling to this area.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank R3696BOheatherm
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We love to hear when our guest have had such a wonderful stay at our property. Our location is very convenient for many due to our proximity to shopping, dining, the speedway, and the regional airport. We are so pleased to be able to meet your needs as well. We would love to have you...

Eden, North Carolina
Reviewed 6 days ago NEWvia mobile

We stay here every year for a dance competition. The rooms are always clean and comfy, housekeeping and maintenance are super helpful and friendly. Breakfast is the best of any hotel we've ever stayed at.

 Report
Helpful?
Thank Edenmom
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! How nice to hear that you have chosen our property to stay each year during your dance competition. That is always a very busy time for us and we love to hear from our guest that they have had a great experience during their visits any time; but especially when things sometimes can become very...

Miami, FL
Reviewed 6 days ago NEW

My family stays here very often because we are looking for a house in the Charlotte area. The hotel is always impeccably clean. The staff are exceedingly polite and friendly and go out of their way to take care of our needs - traveling with a toddler daughter. The rooms are very nice and cozy. The only negative is the...

 Report
Helpful?
Thank grantp
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is so nice to hear that you have had great experiences at our property each time you have stayed with us. We are sorry that we have not been able to accommodate you with a 3-4 PM checkout during your stays. Our hotel policy is 11 AM checkout with a courtesy checkout at 12...

Ohio
Reviewed 1 week ago

Traveled from Ohio via car. Tired when I arrived, was greeted an was up to my room in no time. This is a consummate EB hotel. Clean, well staffed, quiet. This is my third stay in two years. Will stay again on my next trip to Charlotte.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank J T
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so pleased to hear that your experience at our property once again met your needs and made you feel so welcomed. It is nice to hear that you have stayed with us a number of times and have been a recipient of the great guest experience we strive to provide all of our...

Charlotte, North Carolina
Reviewed 1 week ago

From room cleanliness, full hot breakfast, professional and polite staff, this is home away from home. Rooms are spacious with mini fridge, microwave, wetbar and includes an area for the working class either WiFi or plug in. Nice desk to work on.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
1Thank Jai_notfromequador
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is so nice to hear that we have made your stay with us feel like a home away from home. We strive to assure that each guest is as comfortable and feels as welcomed as you appear to have felt. It is our hope that when you are in our area again, that you...

Charlotte, North Carolina
Reviewed 1 week ago

I have been running an annual professional conference for 14 years. We moved the event from the locations we have used for years to the Embassy Suites, and the feedback from our 100+ attendees, presenters, and exhibitors was positive, the point they specifically asked us to return to this venue. All complimented the accommodations, conferences facilities, food (breaks and meals),...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank David S
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! It is so wonderful to hear that you and your conference attendees had such a wonderful stay at our property. We love to hear when our associates have once again made such a great impression on our guests. We look forward to your visit in 2018! Safe Travels, Lori K.

Salt Lake City, Utah
Reviewed 2 weeks ago

The hotel has the typical Embassy Suites configuration with the rooms opening to the hallways that are open to the 15 story atrium. Great if you like the view, uncomfortable if you are acrophobic! The staff was very attentive and the rooms were clean and comfortable.I even left my computer charger behind and they shipped it to my house! There...

 Report
Helpful?
Thank H2OChaser
embassyconcord, Guest Relations Manager at Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa, responded to this review

Thank you for your review! We are so sorry to hear that you found the coffee at our breakfast did not fit your taste. We hope that everything else during your stay was comfortable and a better experience for you. If you are in the area in the future, we hope you will stay with us again and give us...

457 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (175)
Viewed
Hotel & Grounds (26)
Viewed
Room/Suite (51)
Viewed
Dining (13)
Viewed
Pool/Beach Area (4)
Viewed
View from Room (3)
Viewed
Bathroom (6)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (70)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (227)
Viewed
Amenities (47)
Viewed
King Suite (32)
Viewed
Pool (8)
Viewed
Dining (24)
Viewed
The Hotel (43)
Viewed
Two Bedroom Suite (42)
Viewed
Two Double Bed Suite (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Hotel & Grounds (19)
Viewed
Dining (6)
Viewed
Room/Suite (10)
Viewed
Bathroom (2)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Concord hotels
0.9 km away
Hilton Garden Inn Charlotte/Concord
0.8 km away
Hampton Inn & Suites Concord Charlotte
0.9 km away
Wingate by Wyndham Concord/Charlotte Area
Show Prices
Show Prices
Show Prices
0.3 km away
Courtyard Charlotte Concord
0.9 km away
Holiday Inn Express Charlotte - Concord / I-85
0.2 km away
Residence Inn Charlotte Concord
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Charlotte-Concord Golf Resort, Spa & Conference Center is located right where you want to stay. As a guest, you’ll enjoy spacious, two-room Charlotte hotel suites with a complimentary cooked-to-order breakfast and nightly Manager’s Reception. High-speed internet access, free parking, fitness center, onsite casual dining at the Rocky River Grille, golf at the Rocky River Golf Course and the full service salon at Spa Botanica are available daily for your use. The Embassy Suites Charlotte-Concord offers more then 42,000 square feet of flexible event and conference space, including an impressive 28,800 square foot ballroom and 26 breakout rooms. The latest in meeting technology and first-class service ensures an unrivaled meeting experience. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa

Address: 5400 John Q Hammons Dr NW, Concord, NC 28027-3401
Region: United States > North Carolina > Concord
Price Range: $185 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa 3.5*
Number of rooms: 308
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Priceline, Hotels.com and Booking.com so you can book your Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte - Concord / Golf Resort And Spa
Embassy Suites Charlotte - Concord / Golf Hotel Concord
Embassy Suites Concord
Concord Embassy Suites
Hotel Style:
#1 Green Hotel in Concord
#2 Business Hotel in Concord
#2 Family Hotel in Concord
#3 Romantic Hotel in Concord
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Embassy Suites by Hilton Charlotte - Concord / Golf Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You want a high room in the back facing the golf courses and lake.”
 of 5 bubbles grantp, 17 Mar 2017 | Read review
“higher floors are quieter”
 of 5 bubbles BeckyD648, 23 Feb 2017 | Read review
“I had a room on a high floor, away from the elevator, and it was very quiet.”
 of 5 bubbles MK_dogdad, 8 Feb 2017 | Read review
“7th. floor and up I would recommend, also a room with a balcony .”
 of 5 bubbles 357debrac, 28 Jan 2017 | Read review
“I choose a room on the North side of the building, it overlooks the golf course!”
 of 5 bubbles J3832IJgarya, 18 Jan 2017 | Read review
5 of 5