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SpringHill Suites Charlotte Concord Mills/Speedway

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#11 of 26 Hotels in Concord
Certificate of Excellence
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1 room 2 adults 0 children
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SpringHill Suites Charlotte Concord Mills\/Speedway
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152 Reviews from our TripAdvisor Community

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Showing 151: English reviews
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Reviewed yesterday NEW

This hotel is under renovation. The breakfast food is just okay. Offering just cereal, jimmy dean breakfast sandwich , muffins and oatmeal. Coffee was luke warm. Faucet in bathroom hot and cold were switched. Tried to call downstairs multiple times no one ever picked up. Most likely would not stay here again

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Helpful?
Thank Patty H
North Carolina
Reviewed 3 days ago NEW

I have stayed in this hotel for 10 nights now on different occasions. The property is undergoing renovations and the newly renovated floors and rooms are very nicely done. The hotel is quiet even when fully occupied, and you do not hear much of the nearby interstate. The rooms on the front side of the hotel do have the bright...

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Helpful?
Thank RoadieNC
Wilmington, North Carolina
Reviewed 2 weeks ago

After a recent stay in Columbia SC and the hotel there was terrible we got on the road to Charlotte to find this hotel. Very clean and staff were beyond nice. Will stay here next time we are in town. Indoor pool was a plus

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Helpful?
Thank penny773
Lexington, South Carolina
Reviewed 2 weeks ago via mobile

Our stay here was just ok. The fridge didn't work and the toilet ran almost constantly. I asked someone at the front desk to have both of these issues looked at but they never were. The bed was not very comfortable. I booked this hotel specifically because it had a pool and hot tub, however the chlorine in the hot...

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Helpful?
Thank Melissa G
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for sharing your thoughts and concerns for you most recent stay. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable.

Parrish, Florida, United States
Reviewed 6 February 2017

Checked in on Saturday Jan 28th. Katie and Marguise checked us in, they were amazing! Friendly and very helpful, made us feel right at home. What a pleasant check in it was. The hotel is under renovation and we were give one of the newly renovated king rooms. It was beautiful and impeccably clean and comfortable. We were passing through...

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Helpful?
Thank Cynthia B
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SpringHill Suites Concord for your most recent lodging needs. We appreciate your feedback and we look forward to serving you again soon.

Reviewed 5 February 2017 via mobile

This hotel is in the middle of a remodel. Even with work going on I had a good stay. I was given a room on the 5th floor so I was happy. The 5th floor was being remodeled. Staff was friendly and helpful, one person really stood out. I think his name was Marquis, he was very helpful and because...

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Helpful?
Thank Barion B
Fredon, New Jersey, United States
Reviewed 2 February 2017

I booked this hotel even though it was more expensive than the Comfort Inn, because the other Spring Hill Suites I have stayed in have been new and comfortable. The room we had here looked like it came out of 1982! It was disgusting. There was a finger nail or toe nail clipping on top of the air conditioner (obviously...

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Helpful?
Thank Denise W
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing Springhill Suites for your most recent lodging needs. Everything we do is aimed at providing you with an excellent hotel experience, and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Murrells Inlet, South Carolina
Reviewed 24 January 2017

Stopped here for the first time on 1/20/17 We were put in a remodeled room, but had to have a few things tweeked to make the stay better. Couldn't get the room cold enough, and the mattresses were hot like a foam pad. The complimentary breakfast was good.The staff was awesome. I'm sure once all the remodeling is finished everything...

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Helpful?
Thank Crooner82
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SpringHill Suites for your most recent lodging needs. We appreciate your feedback. We look forward to serving you again soon.

Pune
Reviewed 23 January 2017

Good staff, decent breakfast, good bed but the room was absolutely dated. Apparently 5th and 4th floors are renovated but we got room on 2nd floor. If you plan to stay, make sure you are given renovated rooms, else its not worth the Marriott brand and money. I am surprised 4 rating in the reviews.

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Helpful?
Thank Ravi R
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Thank you for choosing SHS for you most recent lodging needs. Everything we do is aimed at providing you with an exceptional experience. Obviously we have fallen short of providing you with that experience. However in order to Renovate our rooms it does require some time. Maybe give us a try after May of 2017 when our entire hotel will...

Orangeburg, South Carolina
Reviewed 1 January 2017 via mobile

Upon entering our room, it was evident that it was not vacuumed. There were crumbs on the floor. That is unacceptable. We had a room that was supposed to sleep 4 (King bed and pull out sofa). The television was placed on a very small dresser in the middle of the two "divided" sections of the room. This was our...

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Helpful?
Thank ThompsonFamily2001
Renee M, General Manager at SpringHill Suites Charlotte Concord Mills/Speedway, responded to this review

Everything we do is aimed at providing you with an exceptional experience. Your feedback is extremely valuable. Please accept our apology for not meeting your expectations. I have passed this information along to my Team in hopes that this was an isolated case. Once again I apologize and it is my hope that you will decide to use SpringHill Suites...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites Charlotte Concord Mills/Speedway

Address: 7811 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: $145 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Charlotte Concord Mills/Speedway 3*
Number of rooms: 95
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Also Known As:
Springhill Suites Charlotte Concord Mills Speedway Hotel Concord
Springhill Suites Concord
Hotel Style:
#7 Romantic Hotel in Concord
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Charlotte Concord Mills/Speedway staff and other travellers.
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Questions? Get answers from SpringHill Suites Charlotte Concord Mills/Speedway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure king size bed isn't close to window or you might not have room to get into closet”
 of 5 bubbles pattyh503, 23 Mar 2017 | Read review
“You can ask to stay on the rear of the hotel to get away from the bright lights of Texas Roadhouse”
 of 5 bubbles RoadieNC, 21 Mar 2017 | Read review
“look at the room before you book”
 of 5 bubbles DeniseW177, 1 Feb 2017 | Read review
“there is some renovation in progress. we were in 211 though,.”
 of 5 bubbles jimj56, 26 Dec 2016 | Read review
“front side has better views”
 of 5 bubbles wwall1197, 26 Oct 2016 | Read review
5 of 5