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All reviewspancake machinehi expressfront deskstayed overnight heregreat hotelsurrounding restaurantswithin walking distancebeds were comfortablehot and cold itemswater pressureenjoyable staydirt trackhousekeeping staffstaff was friendly and helpfulthe breakfast areathe hotel is cleanconvenient location
Booked this Holiday Inn based on reviews and location to event. Under renovations while we were there but that was not an issue, stayed one night only. Tonia at front desk was very cordial, our room was ready when we arrived as well. This would...More
Thank Todd R
Response from Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 2 January 2017
Thank you for your feedback regarding your stay. I am pleased to hear that the staff was able to accommodate you earlier than your scheduled check-in time. I will pass your comments along so we can congratulate the staff on a job well done. That's...More
Saturday snow storm driving from NY to GA, stopped here to spend the night. There was some renovations going on but our room was nice, clean and comfortably appointed. Nice breakfast included in rate. Friendly staff members. They also give coupons for discounts at surrounding...More
Last minute booking resulted in a wonderful room and great experience. King suite was large, clean and comfortable. The bed was so comfortable I actually overslept! Room had a keurig, microwave and mini fridge. Large bathroom was clean and well stocked with BBW items.
Response from Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 7 November 2016
Thank you for your 5-star review of our hotel. We are delighted to hear that you had a great experience during your trip (I hope that you did not get in too much trouble for oversleeping!). Our staff takes great pride in delivering quality service...More
As before, I needed a hotel on short notice, for family visiting. Remembering how awesome Ms. Natasha was for me on November 18, 2015, this location was my first choice. This time, Ms. Kelly Kaiser was friendly and swift in helping me obtain a room....More
Thank Darrell A
Response from Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 19 September 2016
It means so much to us that you enjoyed your stays. Our staff strives to deliver the most friendly and courteous service possible. It makes our day to hear we have achieved our goal. Thank you again for all your kind words.
We came into town for a conference that was held at the convention center. Each got separate rooms, and I decided that since we would be done early - I'd leave my things and simply get a late checkout to change prior to the 5...More
1 Thank Lindsey N
Response from Tyler C, Director of Sales at Holiday Inn Express Charlotte - Concord / I-85Responded 15 August 2016
Thank you for your review of our hotel. I am pleased to hear that you enjoyed the cleanliness of the hotel and the quality of the breakfast. We take great pride in delivering a clean, quality product so we value your feedback. I sincerely apologize...More