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Courtyard Charlotte Concord

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#10 of 25 Hotels in Concord
Certificate of Excellence
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116 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Tallahassee, FL
Reviewed 6 days ago NEW

We were in Concord for a family Thanksgiving gathering, and since there was not enough room at my son's home, several of us stayed at the Courtyard. It seemed the best choice among the available options. The check-in staff was very friendly and helpful. The room was a basic Courtyard room with basic bath amenities. The bed was very comfortable....

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Helpful?
Thank Tallahassee-Bob
Reviewed 2 weeks ago via mobile

The hotel is very convenient and in a great location!! The staff is 100% ready to help and they want to make your stay he best ever!! I can't believe it's the same every Stay!! BUT it is!!!! Love staying here because of the nice staff!! It's very clean and the food is good also in the bistro!!! Will Stay...

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Thank TheTruth61
San Antonio, Texas
Reviewed 3 weeks ago

Both the Ladies at check-in on the evening of the 9th & check-out on the morning of the 10th were very hospitable and friendly & Management needs to know this. The rooms were clean, great view, but the beds are like sleeping on granite & because they were so hard, my night of sleep was very poor. Since this is...

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Thank MSUDawg1
Tim T, General Manager at Courtyard Charlotte Concord, responded to this review

Thank you for the kind words about the service. The mattresses are purchased at a Medium for firmness. We attempt be right in the middle and please all our guest. I hope that this weill not deter you from stayinf with us again the next time you are in Concord.

Reviewed 28 October 2016 via mobile

Whoever does the reservations via phone is horrible customer service, wouldn't answer a simple question of what the layout of the suite is as in sleeping capacity. Told me to go online. Guess I won't upgrade my reservations ...

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Helpful?
Thank Dale A
Tim T, Guest Relations Manager at Courtyard Charlotte Concord, responded to this review

Thanks for the feedback and please accept our deepest apologies. Our king suite has a king bed and in the living room area there is a sleeper sofa which may accommodate either one adult or two children, under the age of 12.

marysville ohio
Reviewed 26 October 2016 via mobile

Very nice hotel halfway between charlotte and high point Nice friendly staff. Comfy rooms. A lot of light from across the road but curtains blocked it well for sleeping Had a really great breakfast included. Real breakfast. Not the fake egg half cheap breakfast at other hotels.

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Helpful?
Thank lindas286
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Thank you for the Kind words. My staff and I look forward to seeing you the next time you visit Concord.

Troy, Michigan
Reviewed 1 October 2016

Was on business and as I knew Concord Mills was a great area, decided to stay at this Courtyard. Many hotels in the area but glad I chose this one. Hotel was very clean. Check-in was quick. My room felt very modern and I'd guess it was recently updated. King bed with a small pull-out sofa bed. TV was nice...

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Thank Scott G
Virginia
Reviewed 23 August 2016

I only spent a night as I was just passing through on a longer trip, so check-in/out and the condition of the room are all I really experienced. The fellow who checked me in seemed to think his real role was to be a sassy sitcom character, prefixing or punctuating each sentence with a "clever" insult. I just smiled and...

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1Thank Emil_J_Padar
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Thank you for taking the time to share your experience at your stay at the Courtyard by Marriott. I will take your information and use it to improve the quality of service with my Front Desk staff. Please accept my apologies for not receiving the level of service that we should provide

Greenville, South Carolina
Reviewed 15 August 2016

We stayed here for a concert at the PNC Pavilion. It was close to the venue and very clean. We only stayed one night, but would recommend for anyone traveling to the concert venue or Concord for a race at the speedway. It has a restaurant for quick snacks and drinks.

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Thank Mary F
Raleigh, NC
Reviewed 8 August 2016

Hotel was clean and was enough for a quick trip. Rooms seemed smaller than most though, no breakfast, and off a busy road. Staff was extremely slow in bringing up an extra sheet and pillow for us. We had to call downstairs 3 times for it. Just didn't have a lot to offer. They did have a small pool and...

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Thank ReneeNC
Tim T, Guest Relations Manager at Courtyard Charlotte Concord, responded to this review

Thanks for choosing the Courtyard Charlotte Concord. We value your feed back and will use this as a tool in delivering a better experience for our guests. We pride ourselves in delivering a superb memorable experience for our guests. If you're in the Charlotte Concord area again, please allow us the chance to make your stay a better one.

Belmont, North Carolina
Reviewed 26 July 2016

Being a priority rewards member for over a decade, I've stayed at only a few Courtyard hotels. Since this was the guest hotel for the venue we were attending, I didn't have a choice in this case. It seems that Marriott has chosen to make several changes to this brand. There are no perks any more for my status, which...

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Thank NetGuruNC
Andre C, General Manager at Courtyard Charlotte Concord, responded to this review

Thank you for sharing your experience while staying with us. The Courtyard Concord provides all the benefits to it's elite members according to rules of the Marriott Rewards program. We do provide upgrades when they are available. Sorry we do not give points for not having suites to upgrade to. We do value your patronage and hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Courtyard Charlotte Concord

Address: 7201 Scott Padgett Pkwy NW, Concord, NC 28027-0108
Region: United States > North Carolina > Concord
Price Range: $148 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Concord 3*
Number of rooms: 123
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Also Known As:
Courtyard Charlotte Concord Hotel Concord
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Concord staff and other travellers.
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Questions? Get answers from Courtyard Charlotte Concord staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the end room on the top floor and it was very quiet and confortable”
 of 5 bubbles Tallahassee-Bob, 2 Dec 2016 | Read review
“Choose room away from main road.”
 of 5 bubbles NetGuruNC, 26 Jul 2016 | Read review
“Convenient to everything in Concord and minutes from Charlotte.”
 of 5 bubbles AlanaAndRob, 18 Jul 2016 | Read review
“Try to get a room facing the property to the rear of the hotel or one that is on an upper level due to the heavy traffic.”
 of 5 bubbles T6117RHbrianm, 22 Apr 2016 | Read review
“get room NOT on the highway side leading to the Charlotte Motor Speedway”
 of 5 bubbles ronniew562, 19 Apr 2016 | Read review
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