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Sleep Inn & Suites

112 reviews
Traveller (5)
Room & Suite (17)
Dining (4)
  • Excellent29%
  • Very good32%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Fitness centre
2.5 Star Hotel
All hotel details
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5 Mar.6 Mar.
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)Write a Review
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All reviewsattending a concertpnc music pavilionsink arearoom was cleanlong weekendbreakfast areacar showlocation is greatwould stay here againhot tubfree breakfastcharlottetons
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1 - 5 of 111 reviews
Reviewed 24 October 2017

My family and I stayed for the Good Guys Car Show in a two double bed suite and yes the bathroom is small but was clean and worked fine. We had plenty of room and excellent breakfast choices. I was just sorry the pool was...More

Thank Acog1960
Response from hiexbirkdale, Director of Sales at Sleep Inn & SuitesResponded 26 October 2017

We're so glad you chose to stay with us for the GoodGuys Auto Show and thank you for sharing your guest experience. I'm sorry the pool wasn't open. We do try to keep it open weather permitting until mid-October, after the Bank of America NASCAR...More

Reviewed 13 September 2017

We booked this hotel for the Hurricane Irma evacuation. When the storm turned away from us, I called to cancel the reservation. When I made the reservation, I printed the confirmation which stated that we had until Saturday at 4:00PM to cancel. I called at...More

2  Thank cand5507
Response from hiexbirkdale, Director of Sales at Sleep Inn & SuitesResponded 15 September 2017

Thank you for taking time to post feedback of your recent experience in trying to cancel a reservation. I've spoken with our General Manager who has expressed concern that this may not be our hotel as we did not have a 4:00 PM cancellation policy....More

Reviewed 22 August 2017 via mobile

The staff at the hotel were very courteous and professional. The room was outdated, with a tiny bathroom and had a strange smell. Everything looked clean though and was very comfortable. It was easy to travel to the PNC Music PavilionMore

1  Thank JKramer29828
Response from hiexbirkdale, Director of Sales at Sleep Inn & SuitesResponded 23 August 2017

Thanks so much for the compliments to our staff! We appreciate that you chose to stay with us while attending a an event at the PNC Music Pavilion and for taking time to review your visit. Your feedback is very important to us. Again, thank...More

Reviewed 4 August 2017

My sister and I recently stayed here while on vacation in Concord, We were due to stay 7 nights. Check in went smoothly, we had a suite on the 3rd floor. There was only one small elevator, the hotel seemed to be busy so we...More

1  Thank delana29
Response from Christy P, General Manager at Sleep Inn & SuitesResponded 9 August 2017

Thank you for taking the time to provide feedback regarding your recent stay with us. I am very sorry that your experience was not better. As you can see the Concord Area is very busy within construction going on at every corner. Many of our...More

Reviewed 3 August 2017

The staff was very friendly. The rooms were clean. However, our suite was facing the highway and the traffic at night makes it very difficult to sleep. We requested a room on the other side of the hotel, but suites are only on the side...More

Thank 1Jlaz5
Response from hiexbirkdale, Director of Sales at Sleep Inn & SuitesResponded 8 August 2017

Thank you for choosing to stay with us recently and for your compliments to our staff. Please accept our apologies for the interruption to your sleep as a result of traffic noise. There are quieter areas in the building and those are standard rooms. However,...More

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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Price range
USD 79 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Price range
USD 79 - USD 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
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Traveller (5)
Room & Suite (17)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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25 August 2015|
Response from hiexbirkdale | Property representative |
Thank you for inquiring about our hotel. I'm sorry about your allergies. We do not allow pets. However, we are ADA compliant and we have and will continue to have service animals in our hotel. Again, thank you for your... More
Room Tips
"Suites have plenty of room."
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"Ask for a room that doesn't face the noisy pool or highway and be aware there are a lot of people hanging..."
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"Request a room on the side that does not face the highway."
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"Ask for a room not facing the highway."
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