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Sleep Inn & Suites

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100 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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HOTEL’S FAVOURITE REVIEW
Reviewed 18 February 2017 via mobile

We enjoyed our stay very much. The room was nice and the huge shower was great! We also enjoyed the swimming pool. It's small but refreshing. We didn't get to partake in breakfast because of how early the 5k started. It smelled good though and had a large breakfast seating area. I would stay here again.

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Helpful?
Thank Stephanie C
About Hotel's Favourite Review
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for choosing to stay with us while participating on the Bubble Run this year. We appreciate your positive feedback and hope you'll again stay with us for the next Bubble Run! Thank you for your time and your business. Debra

Fredon, New Jersey, United States
Reviewed 2 February 2017

We booked this hotel after having a very terrible room at SpringHill Suites but needing to stay in the same area again. The price of this hotel was great and the room was great for the price. The only downfalls was that our room faced the Interstate and it was very noisy, and the refrigerator/freezer had mold in the freezer...

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Helpful?
Thank Denise W
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking time to review your visit with us. Please know that you are always encouraged to request a room change if for any reason you find your assigned room unacceptable. Whenever possible we're always happy to honor guest requests for a particularly quiet location, a specific floor or area within the hotel. Just let us know next...

NC
Reviewed 4 January 2017

We spent New Year's weekend here, but wish I had chose another hotel in the area. When I made our reservation, I added a special request (that is supposed to be looked at on our arrival day) that we would like a room NOT facing I-85. When we checked-in, we were given a room down the hall, right at I-85....

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Helpful?
Thank jennmaybe
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking time to review your visit with us. Please accept our apologies for failing to note your room location request. While it was definitely an oversight we are glad to know that you were relocated to a quieter room. The room configuration was originally designed for space efficiency while allowing one person to access the sink for...

Reviewed 9 November 2016 via mobile

We came to the hotel for a long weekend for the tough mudder event. Upon arrival the desk person tells me no animals permitted. The choice website and when I called choice hotels both advised they are pet friendly. Okay, moving forward we get to our room and our bathroom is dirty. It's late and we're all tired but we're...

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Helpful?
Thank Jessica S
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for staying with us during the recent Tough Mudder event. Please accept our apologies for failing to provide you with the services and accommodations you expected and should received. The restroom should have been cleaned and were it not we would have been happy to relocate you to another available room or have staff service the room you...

Raleigh, North Carolina
Reviewed 17 August 2016

Stayed here for the night while attending a concert down the road. Room was adequate for a one night stay. Bathroom was rather small with sink area outside. Room appeared clean, but spent very little time in the room. Bed was comfortable, and that's all that really mattered to me!

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Helpful?
Thank coley303
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for choosing to stay with us while attending a nearby concert and for taking time to review your visit. We hope you had a great time at the concert and we're happy knowing that you had a comfortable bed to rest in afterwards. We hope you'll again choose to stay with us for another concert in the future....

Ontario, New York
Reviewed 30 June 2016

Came to Charlotte to see the cure, and wanted a hotel that was reasonable, since we were just looking for a place to sleep for the night, The room was clean, and very nice. Found the bed a little softer than I care for, but other wise I can't complain, the rates are reasonable as well, and we would stay...

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Helpful?
Thank robin t
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you Robin! You're very kind to take time and post comments regarding your visit to Charlotte with us. We hope you enjoyed your visit and that you will choose to stay with us next time your travels bring you to our area. Again, many thanks Robin. Debra

Hephzibah, Georgia
Reviewed 29 June 2016

Upon arrival we notice that our toilet has something in it, so it couldn't have been cleaned. We went to the front counter and they said they would send some one to clean it, well that never happen we end up cleaning the bathroom because the kids had to go. No one ever came to clean the room our entire...

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Helpful?
Thank Alexiz30
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

We appreciate your staying with us on your recent visit to Concord and for taking time to provide us with your valuable feedback. Not that we like to hear our housekeeping service didn't exceed your expectations but it is valuable information that we need to know and we thank you for sharing. Please accept our apologies and know that your...

Concord,
Reviewed 23 June 2016

Checked in for one night 6/21/16. Should've realized at check in, walked up and female behind counter was more worried about chatting and talking to man in lobby then doing her job.Finally, another employee approached and got checked in. When turning down covers later that evening, discovered a bed bug on a pillow. Immediately went with picture to lobby and...

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1Thank Jaime P
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Guest comfort and safety are our top priorities. As bed bugs can easily be transmitted on luggage and clothing we maintain a high level of vigilance and stand alert to any suspicious activity or sighting. Regular inspections are performed by our pest control service and we have plans and procedures in place to contain, eradicate and diffuse any concerns guests...

Reviewed 16 June 2016 via mobile

We had an overnight visit at the Sleep Inn. The hotel was clean and the staff was very courteous. We had requested a crib for our grandson and it was in the room waiting for us when we arrived. The breakfast bar area is small but the food was adequate for the level of the Choice Hotel.

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Helpful?
Thank Terri R
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you! We hope that you along with your grandson had a great visit while in Concord. We appreciate that you chose to stay with us and for taking time to review your visit online. We hope that you'll have an opportunity to stay with us again on future visits to our area. Again, thank you. Debra S.

Beaconsfield, United Kingdom
Reviewed 28 April 2016

We have stayed at Sleep Inn's before including this one but never again. We had many issues with housekeeping not cleaning the room properly, which we reported but nothing changed. We stayed for 8 nights and the sheets were only changed once! A mouldy milkshake was left in the fridge from a previous guest. We weren't warned about works to...

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Helpful?
Thank victoria570
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

We appreciate your staying with us in the past and are deeply concerned that your most recent stay was so disappointing. Your sheets should have been changed daily unless you elected to participate in our energy saving program or a Do Not Disturb sign was left on your door past 12:00 Noon. I've referred this issue along with the missing...

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Sleep Inn Concord
Sleep Inn Concord
#15 of 26 in Concord
196 reviews
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn & Suites

Address: 7821 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: $123 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Sleep Hotel Concord
Sleep Inn And Suites
Sleep Inn Concord
Concord Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
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Questions? Get answers from Sleep Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the highway.”
 of 5 bubbles DeniseW177, 1 Feb 2017 | Read review
“Just choose another hotel”
 of 5 bubbles 770jaimep, 23 Jun 2016 | Read review
“Clean, good customer service, comfortable beds”
 of 5 bubbles CaraS118, 23 Mar 2015 | Read review
“Perfect for Charolette Motor Speedway!”
 of 5 bubbles polstong, 6 Jan 2015 | Read review
“Our room was in a lower level and easy access to outdoors.”
 of 5 bubbles irisc915, 1 Jan 2015 | Read review
5 of 5