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Sleep Inn & Suites

Booking.comUSD 95*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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Guelph, Canada
Reviewed 1 week ago

I selected the Sleep Inn and Suites as it was close to NASCAR locations which I planned to visit and reasonably priced. I arrived in the evening and there was no issue with my reservation. I wouldn't say that the clerk was very friendly but did her job. I was a bit concerned as when I pulled up I saw...

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Helpful?
Thank Scott G
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for choosing our Sleep Inn & Suites when visiting Concord NC recently. We love your thorough review! We would like to hear that our front desk agent was very friendly and our General Manager will be addressing that issue directly. Our hallway carpet is being replaced. Although it's only 3 years old it has taken quite a beating...

HOTEL’S FAVOURITE REVIEW
Reviewed 1 April 2017 via mobile

I want to begin by saying OUTSTANDING !!!!!!!our stay has been amazing !!! From the service the room the in house breakfast the peace and quiet we have received the absolute best of everything here..this has been one of the most relaxing stays out of all our hotel experiences we have never tried to be overly needy at any establishment...

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Helpful?
Thank Brent D
About Hotel's Favourite Review
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

My goodness! What a wonderful review! Our entire staff joins me in thanking you for your time and all of your kind comments. We appreciate that you chose to bring your family to stay with us and encouraged knowing everyone enjoyed their visit. We sincerely hope to see you and your family again soon! thank once again for your feedback...

Reviewed 3 weeks ago via mobile

I'm a diamond choice member and stay in a lot of places but the service of both James and Denisha was amazing. I'm here for a vacay, but I travel a lot for work and I wish this was in my territory. This place is great. As I mentioned great staff as well. Highly recommend!

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Helpful?
Thank Josh K
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

I'm very happy to share your review and compliments with James and Denisha! WE too wish this was your territory but maybe you can visit us for future vacations and perhaps a few weekend getaways. WE'd love to welcome you back anytime! Thanks again. We appreciate your feedback and your business. Debra

Reviewed 4 weeks ago via mobile

Fast check in, great service. Carpets in hallways were noticeably stained- which kind of grossed me out. Other than that it was very clean. No tub in bathroom, just a shower. High ceilings in room made t feel more spacious. Good selection at breakfast.

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Helpful?
Thank 2artists216
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for sharing your stay experience in our hotel. We appreciate your feedback and your positive comments. We understand the carpet issue and are working to get it replaced asap. It's a process that needs approval at several different levels and we've been working on it for quire a while. Again, thank you for your valuable feedback. We're looking...

Columbia, South Carolina
Reviewed 8 April 2017

My wife and I decided to take a brief trip to Charlotte NC. WE wanted to get away from work and have some fun.The hotel we stayed in,the Sleep Inn and Suites,is an excellent hotel. It is in the perfect location. Near the Concord Mills Mall and not far from the race track. So if you need a great hotel,stay...

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Helpful?
Thank Gene R
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for letting us hear about your visit with us. We appreciate your feedback and are so glad you had a great get-a- way! We hope the next time you're able to take a break from work you'll visit us again. Thanks again! Debra

Reviewed 18 February 2017 via mobile

We enjoyed our stay very much. The room was nice and the huge shower was great! We also enjoyed the swimming pool. It's small but refreshing. We didn't get to partake in breakfast because of how early the 5k started. It smelled good though and had a large breakfast seating area. I would stay here again.

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Helpful?
Thank Stephanie C
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for choosing to stay with us while participating on the Bubble Run this year. We appreciate your positive feedback and hope you'll again stay with us for the next Bubble Run! Thank you for your time and your business. Debra

Fredon, New Jersey, United States
Reviewed 2 February 2017

We booked this hotel after having a very terrible room at SpringHill Suites but needing to stay in the same area again. The price of this hotel was great and the room was great for the price. The only downfalls was that our room faced the Interstate and it was very noisy, and the refrigerator/freezer had mold in the freezer...

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Helpful?
Thank Denise W
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking time to review your visit with us. Please know that you are always encouraged to request a room change if for any reason you find your assigned room unacceptable. Whenever possible we're always happy to honor guest requests for a particularly quiet location, a specific floor or area within the hotel. Just let us know next...

NC
Reviewed 4 January 2017

We spent New Year's weekend here, but wish I had chose another hotel in the area. When I made our reservation, I added a special request (that is supposed to be looked at on our arrival day) that we would like a room NOT facing I-85. When we checked-in, we were given a room down the hall, right at I-85....

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Helpful?
Thank jennmaybe
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for taking time to review your visit with us. Please accept our apologies for failing to note your room location request. While it was definitely an oversight we are glad to know that you were relocated to a quieter room. The room configuration was originally designed for space efficiency while allowing one person to access the sink for...

Reviewed 9 November 2016 via mobile

We came to the hotel for a long weekend for the tough mudder event. Upon arrival the desk person tells me no animals permitted. The choice website and when I called choice hotels both advised they are pet friendly. Okay, moving forward we get to our room and our bathroom is dirty. It's late and we're all tired but we're...

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Helpful?
Thank Jessica S
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for staying with us during the recent Tough Mudder event. Please accept our apologies for failing to provide you with the services and accommodations you expected and should received. The restroom should have been cleaned and were it not we would have been happy to relocate you to another available room or have staff service the room you...

Raleigh, North Carolina
Reviewed 17 August 2016

Stayed here for the night while attending a concert down the road. Room was adequate for a one night stay. Bathroom was rather small with sink area outside. Room appeared clean, but spent very little time in the room. Bed was comfortable, and that's all that really mattered to me!

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Helpful?
Thank coley303
hiexbirkdale, Director of Sales at Sleep Inn & Suites, responded to this review

Thank you for choosing to stay with us while attending a nearby concert and for taking time to review your visit. We hope you had a great time at the concert and we're happy knowing that you had a comfortable bed to rest in afterwards. We hope you'll again choose to stay with us for another concert in the future....

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11/06/2017 12/06/2017
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Sleep Inn Concord
Sleep Inn Concord
#16 of 26 in Concord
201 reviews
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Sleep Inn & Suites

Address: 7821 Gateway Ln NW, Concord, NC 28027-4419
Region: United States > North Carolina > Concord
Price Range: $128 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 116
Reservation Options:
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Also Known As:
Sleep Hotel Concord
Sleep Inn And Suites
Sleep Inn Concord
Concord Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites staff and other travellers.
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Questions? Get answers from Sleep Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the highway.”
DeniseW177, 1 Feb 2017 | Read review
“Just choose another hotel”
770jaimep, 23 Jun 2016 | Read review
“Clean, good customer service, comfortable beds”
CaraS118, 23 Mar 2015 | Read review
“Perfect for Charolette Motor Speedway!”
polstong, 6 Jan 2015 | Read review
“Our room was in a lower level and easy access to outdoors.”
irisc915, 1 Jan 2015 | Read review
5 of 5
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USD 95* /night
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Prices are for 1 room, 2 adults
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