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Smoky Mountain Inn & Suites

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158 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Elberton ga
Reviewed 25 April 2016

Ladies at front desk were extremely helpful even when a problem with the room arose. They were quick to resolve problem and understanding and friendly in the process. Room was clean and bed was comfortable. Breakfast had pancakes and waffle makers along with hot gravy and biscuts, which were plenty to fill me up before I got on the road....

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Thank Steven J
Canton, Georgia
Reviewed 8 April 2016 via mobile

Rooms were clean. Pool was amazing and the front desk lady (brittany) was very helpful and nice, made us feel welcomed, along with the other ones through the stay. I would recommend this hotel. It's close to downtown as well.

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Thank Carla C
Asheville
Reviewed 7 March 2016

The front desk guy sounded and looked like he came out of a Wrong Turn movie. The room itself was decent. Just a standing shower in the bathroom. The TV channels are nice but it's a 32" TV with an analog signal (people still don't know what an HDMI cable is?) The breakfast was good but it was just crowded...

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Thank Matthew E
Texas
Reviewed 23 January 2016

Stayed 3-nights including Christmas. GREAT location, Excellent customer service, Good FREE breakfast, Comfy Beds, all at a Good Price. What else do you want? Was a little hesitant staying here after seeing some of the bad reviews. We saw nothing to complain about. Thank you Amber for making us feel at home!

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Thank popwolf
Hendersonville, North Carolina, United States
Reviewed 17 January 2016 via mobile

Room was super small and had no updates! Looked like a room from the movie Vacancy!! The continental breakfast was inedible even my children refused to eat it! The milk in their refrigerator was expired. Thank goodness I bought donuts earlier the night before. I would have left immediately, but the hotel traps you with non-refundable rooms!! Oh yes..avoid this...

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2Thank Dustin T
Chattanooga
Reviewed 16 December 2015

I took a trip to Cherokee to go to the Casino . The staff was friendly and check in was easy, The room was clean and neat and I had a good 2 day stay. I would recommend this motel to anyone going to Cherokee .The motel is close to shops and places to eat.

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Thank 51lawrences
Greenville, South Carolina
Reviewed 26 October 2015

The staff were great, very friendly and ready to answer any questions. The room was clean and equipped decent for the price. We loved the outdoor pool also. The location was great, close to downtown and the casino. The smell of cigarettes in the halls was nasty. I thought it was a non smoking place. We could smell it in...

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1Thank music_fanatic1
bridgeport al
Reviewed 26 October 2015

My wife and I stayed there the night before we drove the Blue Ridge Parkway. I found the motel at a bargain price on Travelocity and was pleasantly surprised when we checked in! The motel was very clean, the rooms comfortable and much newer than I expected. Their pool was closed due to the cold weather, but the wifi worked...

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Thank grtoutdoors62
Dorset, United Kingdom
Reviewed 20 October 2015 via mobile

The lady who served us on the of house staff was lovely, she gave us information about where to eat as well. We were on floor 3 and when we came out of the elevator we were hit with the smell of cigarette smoke which sadly also lingered in the room despite it being a non smoking hotel. One of...

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Thank Louise G
Copperhill, Tennessee
Reviewed 16 October 2015

Had been there previously in the summer brought the kids back for fall break. Reserved room on-line yesterday morning, would not accept us because we were 2 adults and 3 children when we got there. Receptionist swiped my card and when I found out we could not stay because of fire code (she said) I specifically asked that my card...

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1Thank Christine B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Rd, Cherokee, NC 28719-4525
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $89 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Smoky Mountain Inn & Suites 2*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Smoky Mountain Inn & Suites staff and other travellers.
3 questions
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Daytona Beach
1 month ago
over a year ago

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Questions? Get answers from Smoky Mountain Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 103 at the back of the hotel was very quiet.”
 of 5 bubbles DianeW622, 25 Oct 2016 | Read review
“It said it had wifi, but could never get it to work”
 of 5 bubbles blandgraff, 12 Aug 2016 | Read review
“pick the third floor due to the noise you will receive from rooms above you if you stayed on 1st and 2nd”
 of 5 bubbles itsmetommylee, 25 Jul 2016 | Read review
“NOT HANDICAP FRIENDLY - Rooms are not handicapped accessible. They will tell you they are, but there aren't any height toilets.”
 of 5 bubbles GSOGambler, 8 Jul 2016 | Read review
“Go elsewhere”
 of 5 bubbles lfd1275, 26 Jun 2016 | Read review
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