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Fairfield Inn & Suites Cherokee

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Fairfield Inn & Suites Cherokee
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311 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Charlotte, North Carolina
Reviewed 16 October 2015

This hotel is right across the street from the Harrah's Casino. Very nice hotel with a free breakfast. Front desk employees were very friendly. Room were clean and sleep very good on their mattresses. I would stay at this hotel again.

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Helpful?
1Thank Beachbound123243
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to fill out a survey on your recent stay. It is great to hear that you found our property was close to the casino, our staff was friendly, and our rooms were clean and comfortable. I hope that you will visit us again whenever your travels bring you to Cherokee.

Knoxville, Tennessee
Reviewed 15 October 2015

We met friends here. We picked this hotel because it is directly across the street from the casino. Check-in was quick. The room was clean and the beds were comfortable. The hotel was quite and we slept well. I thought it was a little pricy for Fairfield but the cost is much lower than staying at the casino hotel. We...

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Helpful?
Thank Candace71
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to post a review of your recent stay. It is great that you enjoyed our close proximity to the casino and that our rooms were clean and comfortable. I hope that you will visit us again whenever your travels bring you to Cherokee.

Reviewed 15 October 2015 via mobile

Enjoyed my stay at Fairfield. I checked in on a Sunday and got in around 1pm but my room wasnt ready they said check in is at 3pm and so I came back and my room was ready then. Breakfast in the morning was ok. The juice machine was broken so I had nothing to drink with the meal. It...

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Helpful?
1Thank KYLE M
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. I am glad to hear that you found our location convenient to Harrah's Casino and found our staff friendly. I apologize that the juice machine was not functioning during your stay, but the issue has been resolved. Thank you again, and I hope you will choose...

Monroe, North Carolina
Reviewed 28 September 2015 via mobile

Stayed here as we were planning on going to the casino and it was across the street. Room was ok, I was expecting a slightly bigger room as the said all rooms were suites. It has the 2 double beds, a desk and a dresser. There was no mini fridge or microwave in the room. First hotel I have been...

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Helpful?
Thank smhunt80
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. Unfortunately, our standard rooms do not have a mini fridge or microwave. We do have suites that offer these amenities. I apologize we fell short in providing this information. I am happy you found our bathroom spacious and had good water pressure. I hope the next...

Bishop, Georgia
Reviewed 28 September 2015 via mobile

This is a wonderful place to stay. The staff is very friendly, the place is very clean, and quite. This was our 2nd stay there and we intend on staying again. We have stayed at the casino before and Fairfield Inn , in our opinion is a lot nicer than the casino.

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Helpful?
Thank Curtis C
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey of your recent stay. I am glad you found our staff to be friendly and our property to be clean and quiet. We appreciate that you are a repeat guest, we always strive to provide the best possible guest experience. Thank you for the kind review and we hope to...

West Virginia
Reviewed 26 September 2015

There's not a lot of hotels to choose from in Cherokee. So, this is probably one of the best, but was not great. The location was right across the street from Harrah's, where we tried to get reservations and it had one room left at a price of almost $500 for the night. Nothing in Cherokee, NC should be that...

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Helpful?
Thank judybl2015
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. I am glad to hear that you found our staff nice and helpful. Unfortunately it seems that your stay was not as great as it could have been due to noise issues. Please accept my sincere apologies for the disturbances during the night. I hope that...

Raleigh, North Carolina
Reviewed 26 September 2015

This is a great hotel, just across the street from the Harrah's Cherokee Casino. When my husband and I visited the area last summer, we joked that it was a longer walk from the parking lot to the casino, rather than going across the street from the Fairfield Inn! Staff were friendly and helpful. Breakfast was a nice plus. I...

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Helpful?
Thank dunedinkid
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to compete a survey on your recent visit. It is great to hear that you enjoyed our close proximity to the casino as well as our breakfast and staff. I hope that you will decide to stay with us again whenever your travels bring you to Cherokee.

Raleigh, North Carolina
Reviewed 23 September 2015

We stayed here on a weekend when rooms at Harrah's were outrageously high. Even though Fairfields rates are higher on weekends (@$150) they are Much less than the resort/casino where we had show tickets. Casino access is only a few steps away from the hotel. Rooms are comfy and clean with nice my view on the front of the building--not...

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Helpful?
Thank Dorothy M
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent visit. I am glad that you found our rooms affordable and our rooms comfy and clean. Unfortunately it seems that we did fall short during our breakfast. I completely understand how it can be on a special diet and the food that should be provided is not...

Kingsport, Tennessee, United States
Reviewed 16 September 2015 via mobile

We stayed here for our anniversary night last night. Over all hotel showed some age but felt clean. Breakfast was good. As a Marriott rewards member I recommend this property over staying at Harrah's (price for one reason ). A cross walk from the side entrance leads right to a cross walk to the casino.

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Helpful?
Thank Josh C
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. We are glad that you found our property to be clean, our breakfast enjoyable, and our prices affordable. Your comments help make sure that we are always providing the best possible service. We hope that you will stay with us again whenever you are in Cherokee.

Georgia
Reviewed 14 September 2015

I've reviewed this hotel before since we stay here everytime we attend a concert at Harrahs, which is directly across the street. I've saw a few reviews that are concerning and wanted to write this one to let everyone know as a repeat guest what we encounter, consistently, every time we stay here and to say we will be staying...

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Helpful?
1Thank AvalonGeorgia
Anthony W, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete a survey on your recent stay. I am glad that you found our property clean and our staff friendly. We appreciate that you are a repeat guest, and we always strive to provide the best possible guest experience. Thank you again, and we hope to see you again in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Paint Town Rd, Casino District, Cherokee, NC 28719-8304
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $173 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
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Also Known As:
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn And Suites Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cherokee staff and other travellers.
6 questions
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2 months ago
over a year ago
Robbinsville, North Carolina
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cherokee staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“matter of choice, no bad ones”
boling366, 6 Apr 2017 | Read review
“Park your car here and walk across the street to the casino....24 hour free coffee.”
Billpokeypants, 2 Nov 2016 | Read review
“Request a room that does not face the street”
Y9508WImaryp, 29 Oct 2016 | Read review
“We requested to be on the 1st floor and were upgraded to a suite at no additional cost.”
P5081KPlisah, 17 Oct 2016 | Read review
“Try not to stay in a room near the busy road”
HoosierFamilyTravels, 8 Oct 2016 | Read review
5 of 5