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Fairfield Inn & Suites Cherokee

Expedia.comUSD 143*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 143*
USD 143*
USD 143*
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Fairfield Inn & Suites Cherokee
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315 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Cherokee
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Showing 315: English reviews
Greenville, South Carolina
Reviewed 25 October 2016 via mobile

My wife and I always go to the beach in October, but thanks to a hurricane named Matthew, that changed. We decided to go to Cherokee to do a little gambling and check out the mountains during a late coming fall.( leaves were just starting to turn and the weather was great) Where to stay???? We thought about at Harrah's...

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Helpful?
Thank serverace
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey in regards to your stay with us. I am sorry your tub was faded and the hot water was not that hot. I am glad to hear our staff was helpful and friendly and our location was convenient to Harrah's Casino. We hope to see you again when your travels...

Roanoke, VA
Reviewed 24 October 2016

After seeing some of the reviews, I was a bit worried about the noise level at the hotel, but we had absolutely zero issues. We were away from the highway, which probably helped, but this was one of the quietest hotels that we have stayed in. Being able to walk to the casino is a huge plus - the hotel...

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Helpful?
Thank Hokiechip
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I am glad to hear our location was convenient to the Casino and you had a good stay at our property. We hope to see you again on your next visit to the area.

Irmo, South Carolina
Reviewed 18 October 2016

The location is awesome, you can walk to the casino. It was very clean and comfortable. I will definitely be staying there again. The room was very cozy and the bed was really comfortable. The location, again, is awesome!

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Helpful?
Thank Lisa H
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey regarding your stay with us. I am glad to hear our property was clean and comfortable, our beds to be comfortable and our location was convenient to the Casino. Thank you for your feedback we hope you will visit with us again on your next visit to Cherokee.

Indianapolis, Indiana, United States
Reviewed 8 October 2016

We stayed in room 303 which was at the end of the hotel closest to the road. I had some problems falling asleep due to hearing some loud trucks and motorcycles at night. I turned the fan on which helped a little bit. The room itself was clean and beds were comfortable. I would stay here again, but would ask...

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Helpful?
Thank HoosierFamilyTravels
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey. I am sorry to hear your room was close to the road and you heard vehicles through out the night. I am glad your room was clean and beds comfortable. Thank you for your feedback as we use it in our continuing efforts to always improve our customer service. We...

Reviewed 1 October 2016

I stayed one night at the Fairfield Inn to meet up with a friend at the casino. This hotel is at a great location and is within walking distance from the casino. I felt very safe walking back from the casino at night. While checking in, I was asked at the front desk if I was staying alone. I answered...

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Helpful?
Thank 600moniques
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. I was glad that you liked the location of the hotel in relation to the casino. I am glad that the room met your expectations as well. I do apologize that there was an issue with noise. In the case of the question about staying...

Georgia
Reviewed 29 September 2016

We normally stay here when attending concerts at the Harrah's event center. Actually 5 times over the last couple of years and have had great expereinces in the past, as you can read in my two previous reviews of this property. This time was different, perhaps a management change as policies and front desk employees were different. We always stay...

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Helpful?
Thank AvalonGeorgia
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your recent experience trying to make a reservation. There are certain weekends that we do require a 2 night minimum. Depending upon the weekend this has been the policy for several years. I apologize for the inconvenience this has caused. I appreciate your comments as we use them in our...

Reviewed 27 September 2016

Their rooms are big, although I don't think their king bed rooms actually have king size beds, not that it matters just looked smaller compared to other hotels. The room and location was very quiet especially since they're on the main road into town and across the street from the casino. The room had a really nice view of the...

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Thank Th3trav3ler
Tennessee
Reviewed 19 September 2016

One night stay for a concert at the casino facility across the street. We have stayed at the casino hotel before but they wanted $500 + tax for a room & Fairfield offered $189 + tax for a room so a "no-brainer". Room was clean, beds were comfortable & staff was friendly. Only issue was wifi which we understood was...

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Thank tmvh
Reviewed 17 September 2016 via mobile

The location is right next to the casino, very confident. The Employees were really nice and provided help on navigating the areas However the hotel had an interesting smell but they did not have a laundry service.

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Thank Jim B
Wilmington, Delaware
Reviewed 16 September 2016 via mobile

Before I start this hotel is located very close to all the wonderful motorcycle roads in the area... That is definitely the good... The hotel staff and hotel however left a lot to be desired. Everything seemed a strain, from the simple hello in the morning to the keeping the room clean each day. The facts: coffee maker hadn't been...

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Helpful?
Thank AngD62
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. I was glad to hear that you liked the location of the hotel and it was close to the motorcycle roads in the area. I was sorry to hear that the hotel and staff did not meet your expectation. I appreciate your comments as we...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Paint Town Rd, Casino District, Cherokee, NC 28719-8304
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $175 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cherokee staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Cherokee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“matter of choice, no bad ones”
boling366, 6 Apr 2017 | Read review
“Park your car here and walk across the street to the casino....24 hour free coffee.”
Billpokeypants, 2 Nov 2016 | Read review
“Request a room that does not face the street”
Y9508WImaryp, 29 Oct 2016 | Read review
“We requested to be on the 1st floor and were upgraded to a suite at no additional cost.”
P5081KPlisah, 17 Oct 2016 | Read review
“Try not to stay in a room near the busy road”
HoosierFamilyTravels, 8 Oct 2016 | Read review
5 of 5
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USD 143* /night
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Prices are for 1 room, 2 adults
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