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Fairfield Inn & Suites Cherokee

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302 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Toccoa, Georgia, United States
Reviewed 5 days ago NEWvia mobile

Exterior and lobby give you a great first impression. Once we entered the hallway both the first and second level, all smelt horrible like marijuana- both days we stayed. It's gross & uninviting. The king size room we had was small but nice. The pull out couch unfortunately was uncomfortable but that's how most pull out couches are. The free...

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Helpful?
Thank Millie P
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Dear Millie P, Thank you for taking the time to complete our Guest Survey in regards to your recent stay with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the odor in the hallways Thank you...

West Jordan, Utah
Reviewed 22 November 2016

Trustworthy and dependable. Another great stay at a Marriott brand hotel. This one is conveniently close to the casino, and is a short drive from the downtown districts. Day trips to the Blue Ridge parkway and Smoky Mountain National Park are doable as well. Rooms are clean, service was great. The work out area is decent, typical. There is an...

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Helpful?
Thank Chad S
Monroe, North Carolina
Reviewed 12 November 2016 via mobile

I choose Marriott because I know that my stay will always be uneventful. Never a problem with my stays at the Marriott chain. I stayed in a one bedroom suite at the Fairfield Inn across from Harrah's Casino. The living room and bathroom were separate from the bedroom which offered a bit of privacy. Very cozy. Complimentary breakfast this morning...

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Helpful?
Thank LJN-Monroe
Knoxville, TN
Reviewed 3 November 2016

Stayed 2 nights for trip to Cherokee. Location is right across the street from the casino. Actually less of a walk to the casino than if staying at Harrahs hotel. Hotel is comfortable. Had a problem with a squeaky bathroom door. Caroline had it fixed promptly. Many thanks to her.

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Thank jantn
North Carolina
Reviewed 2 November 2016

This hotel is across the street from the casino, which is great, but still not the best news. The folks at this hotel treat you right and make you feel like a vip. Laura and Caroline set the tone at the front desk, and it follows all the way through housekeeping. We asked for a small favor from the front...

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Helpful?
Thank Billpokeypants
Indian Trail, North Carolina
Reviewed 1 November 2016

The Good: Let me begin by saying that the location is perfect. It's just a few minutes to 441 and right across the street from the casino. The room itself was quite spacious. We had a king room and it included a sleeper sofa, desk, and second TV with a radio for that area. The bathroom was a good size...

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Helpful?
Thank Anna T
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. I am glad to hear you found our location to be perfect, your room quiet and spacious and our staff was friendly. I am sorry to hear our breakfast was not good, our hotel is in need of a update and that our housekeeping staff...

Gainesville, Georgia
Reviewed 30 October 2016

The hotel is very convenient to the casino...right across the street. Staff greeted guests immediately upon entering the hotel. Room faced the street, and the noise from trucks, motorcycles, etc., was noticeable. The room was rather small, with dated decor, but bathroom was clean and functional. The elevators were very slow, and another guest indicated that one of the two...

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Helpful?
Thank Y9508WImaryp
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your recent stay with us. I was glad that the Front Desk was friendly and greeted you upon arrival. Please accept our sincerely apologies for the issues that you encountered with the elevator and the noise form the street. I appreciate your comments as we use them in our continuing...

Greenville, South Carolina
Reviewed 25 October 2016 via mobile

My wife and I always go to the beach in October, but thanks to a hurricane named Matthew, that changed. We decided to go to Cherokee to do a little gambling and check out the mountains during a late coming fall.( leaves were just starting to turn and the weather was great) Where to stay???? We thought about at Harrah's...

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Helpful?
Thank serverace
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey in regards to your stay with us. I am sorry your tub was faded and the hot water was not that hot. I am glad to hear our staff was helpful and friendly and our location was convenient to Harrah's Casino. We hope to see you again when your travels...

Roanoke, VA
Reviewed 24 October 2016

After seeing some of the reviews, I was a bit worried about the noise level at the hotel, but we had absolutely zero issues. We were away from the highway, which probably helped, but this was one of the quietest hotels that we have stayed in. Being able to walk to the casino is a huge plus - the hotel...

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Helpful?
Thank Hokiechip
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to provide feedback regarding your stay with us. I am glad to hear our location was convenient to the Casino and you had a good stay at our property. We hope to see you again on your next visit to the area.

Irmo, South Carolina
Reviewed 18 October 2016

The location is awesome, you can walk to the casino. It was very clean and comfortable. I will definitely be staying there again. The room was very cozy and the bed was really comfortable. The location, again, is awesome!

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Helpful?
Thank Lisa H
Laura G, Front Office Manager at Fairfield Inn & Suites Cherokee, responded to this review

Thank you for taking the time to complete our survey regarding your stay with us. I am glad to hear our property was clean and comfortable, our beds to be comfortable and our location was convenient to the Casino. Thank you for your feedback we hope you will visit with us again on your next visit to Cherokee.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn & Suites Cherokee

Address: 568 Paint Town Rd, Casino District, Cherokee, NC 28719-8304
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $143 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cherokee 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Cherokee
Fairfield Inn & Suites Cherokee Hotel Cherokee
Fairfield Inn Cherokee
Fairfield Cherokee
Cherokee Fairfield Inn
Fairfield Inn Hotel Cherokee
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Cherokee staff and other travellers.
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over a year ago
Robbinsville, North Carolina
over a year ago
Longs, South Carolina
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Cherokee staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park your car here and walk across the street to the casino....24 hour free coffee.”
 of 5 bubbles Billpokeypants, 2 Nov 2016 | Read review
“Request a room that does not face the street”
 of 5 bubbles Y9508WImaryp, 29 Oct 2016 | Read review
“We requested to be on the 1st floor and were upgraded to a suite at no additional cost.”
 of 5 bubbles P5081KPlisah, 17 Oct 2016 | Read review
“Try not to stay in a room near the busy road”
 of 5 bubbles HoosierFamilyTravels, 8 Oct 2016 | Read review
“The suites are worth the extra money”
 of 5 bubbles Brian30135, 18 Jul 2016 | Read review
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