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Cherokee Grand Hotel

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244 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Byron, Georgia
Reviewed 5 July 2015

The beds were horribly hard and uncomfortable. They looked nice, but that was deceiving. No fan in the bathroom. Nice TV, has a microwave and fridge. Won't stay there again because we didn't sleep much due to the bed.

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1Thank Sonshinesas50
Denver
Reviewed 2 July 2015

When we arrived at the hotel to check in, we were told that the Hotwire reservation for two nights had been canceled. Because of problems, the woman on the desk said, the hotel had quit doing business with Hotwire and had dropped all reservations made through the the company. Hotwire had not contacted us and, in fact, our reservation was...

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2Thank Carol A
Reviewed 2 July 2015

Had a great stay for a clogging competition. Staff was nice and shuttle driver was professional. Room was clean and exactly what was pictured online. Breakfast was ok could have had a better selection. Over all great stay

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2Thank Michael H
Reviewed 29 June 2015 via mobile

Had a nice stay everyone friendly. However we checked out at 10am and at 8pm realized we had left a few of my son's toys in the room. We called and we're told that "anything that's not electronics get discarded". My 5 year old is heart broken they should hold personal items for at least 24 hours.

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2Thank Treysmommy22
Lawrenceville, Georgia
Reviewed 22 June 2015

We booked through Hotwire a month in advance for two families. We received a confirmation from Hotwire a week before our trip stating that the hotel had confirmed our room and we didn't need to do anything else. When we arrived at the hotel, we were told that both of reservations had been canceled and they no longer work with...

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2Thank brandi h
Indianapolis, IN
Reviewed 15 June 2015

This was a last minute trip on the spur of the moment. I showed up with no reservation and received a good room at a decent rate. Hotel was clean and the hot breakfast in the morning was nice. Hotel is totally non smoking. Hotel is across the street from the casino and you could walk if you wanted to...

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Thank IndyGeeBee
Reviewed 5 June 2015 via mobile

We have stayed at the Grand several times passing through. we stay in the same room which we like so much, its very clean! the people are very nice. Great breasfast! close to the casino, although they don't have shuttle through the week and that's too bad because we like to go to the casino and hate to drive over...

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Thank Sue D
Reviewed 27 May 2015

Our room was in the interior corridor portion of the hotel. Room was nice and clean. Walking distance to the casino, but they also provide shuttle service. The front desk clerk, Larch is extrememly rude. We encountered Larch several times during our stay, and everytime, the same rudeness. We did have an ANT infestation and no maid service. I informed...

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5Thank 573anitaj
Lascassas, Tennessee
Reviewed 27 May 2015

Booked this hotel sight unseen & was really impressed. Large room, large shower/tub area and very clean. Nice little amenities - there was a small reading lamp on each side of the bed - great for reading & not disturbing anyone or just use for a little light in the room. Large counter space in the bathroom complete with a...

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1Thank Renee J
Reviewed 14 May 2015 via mobile

We booked their deluxe room for our final night on our honeymoon. The hotel advertises this room type to have a 50 inch tv. The tv is more along the lines of a 21 inch tv. The room was not even attached to the main hotel, which resulted in shotty wifi reception. Everything is old old old in the part...

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7Thank Amanda B

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Cherokee Grand Hotel is located in Cherokee, NC adjacent to Harrah’s Cherokee Casino. Come stay with us and you can choose to take a leisurely 5 minute walk to the Casino, take our complimentary shuttle on Friday and Saturday nights until midnight, or just drive over and use valet or park in the parking deck at the casino. The Casino offers all the live action gaming and slots available plus there are numerous places to eat, from Johnny Rockets and Dunkin Donuts to Brio and Ruth’s Chris, stay with us and you will be in close proximity to some great food and great entertainment! We are also very close to the historical attractions of the Cherokee Indian Reservation, including the Indian Village, Outdoor Drama, Museum of the Cherokee and downtown souvenir shopping. Our Hotel features spacious rooms with many having beautiful mountain views. We offer a number of complimentary hotel amenities including a free continental breakfast, a free shuttle to and from the casino on Friday and Saturday nights until midnight, free wireless internet access, free local calls and free parking. Each room has cable offering over 30 channels with a 32 inch color TV, in-room coffee, iron/ironing board, and hairdryers. We also offer triple sheet bedding with a down comforter and a mini-fridge and microwave in our deluxe rooms. We have a meeting/conference room available for your business needs. There is a fireplace located in the lobby for your comfort and each guest room is air conditioned. We also have a few spa/Jacuzzi rooms and connecting/adjoining rooms are available for your comfort. Our Front Desk is open and staffed for 24 hour service and our housekeeping staff takes extra care to provide a clean and comfortable stay. Come, enjoy your visit and let our home become yours. We look forward to seeing you soon! ... more   less 

Additional Information about Cherokee Grand Hotel

Address: 196 Paint Town Rd, US 441 and US 19, Cherokee, NC 28719-8134
Region: United States > North Carolina > North Carolina Mountains > Cherokee
Price Range: $98 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cherokee Grand Hotel 2.5*
Number of rooms: 92
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Also Known As:
Inn Of The Seven Clans Hotel Cherokee
Inn Of The 7 Clans
Ramada Cherokee
Cherokee Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Cherokee Grand Hotel staff and other travellers.
5 questions
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Anderson, South Carolina
georgia
over a year ago
Spartanburg, South Carolina
7 months ago
Willow Spring, North Carolina

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Questions? Get answers from Cherokee Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent coffee”
 of 5 bubbles 956jennya, 2 Nov 2016 | Read review
“Room 107 is 2 doors down from the hotel's laundry room. It can get a little noisy when the staff is washing linens.”
 of 5 bubbles 41kayn, 8 Oct 2016 | Read review
“We had king bed on ground level floor. Very pleased with room”
 of 5 bubbles emmacA7720PL, 12 Sep 2016 | Read review
“This is not a non-smoking hotel but they do have non-smoking rooms.”
 of 5 bubbles mosesd744, 8 Sep 2016 | Read review
“Near the elevators and ice machine is not a penalty - still quiet”
 of 5 bubbles jimichongaJC, 19 Jun 2016 | Read review
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