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DoubleTree by Hilton Charlotte Airport

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636 Reviews from our TripAdvisor Community

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Showing 625: English reviews
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Fort Wayne, Indiana
Reviewed yesterday NEW

Check-in was quite simple. The staff was friendly professional and knowledgeable. The rooms were clean and extremely comfortable. If there is any complaint it is at the elevator is too far from the lobby and you have to go through the exposition area to get to it

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank T2274EJmichaelm
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I Only write reviews if my experience is dirt poor or exceptional, and this one is EXCEPTIONAL. The staff here go out of their way no matter the request. The restaurant staff greet you by name and will remember your preferences from the day prior. Ariel Cormier is the Banquet Manager and he ensures everything is is perfect and that...

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Helpful?
1Thank Onlydbest
About Hotel's Favourite Review
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Onlydbest, Thank you for such a positive review! We are thrilled that you truly enjoyed our hotel, especially our food and beverage team. We will certainly pass your comments on to Ariel and his team and we look forward to serving you again when you are back in Charlotte.

Ft Wayne, United States
Reviewed 2 days ago NEW

This is a great place to stay. Nice facility. Great value for the money. I was only disappointed that the lady who checked me in was not friendly. I checked out and stayed elsewhere the second night. The guy who checked me out however was very nice and friendly. Very convenient to the airport. Quiet setting

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank brentm386
Philadelphia, PA
Reviewed 2 days ago NEW

Smells like mildew. however, the restaurant and bar staff were terrific! I had maintenance issues and they took note of what it was. I even showed them a video of the issue. I followed up twice and they never got back to me with a resolution. I love doubletrees, but I would likely skip this property.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ryanpacz
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Ryanpacz, Thank you so much for staying with us and for your comments. I truly apologize that we did not meet your expectations and I certainly understand the frustration of having an issue not corrected during your stay. I have addressed this with our team, and hope that you will give us a second chance so that you can...

Rapid City, South Dakota
Reviewed 5 days ago NEW

Great hotel. Staff was extremely friendly. Check-in was quick. Warm cookie upon check-in. Full restaurant in hotel. Convenience store & restaurants nearby. Great room - very quiet & comfortable. Free airport shuttle.

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Helpful?
Thank Roy Z
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Roy Z, Thank you so much for staying at the DoubleTree by Hilton Hotel Charlotte Airport and for sharing such wonderful comments! We are delighted that you enjoyed our hotel and our friendly team as well as our restaurant and free airport shuttle. We hope that if your travels bring you back to Charlotte, we will be your first...

Reviewed 1 week ago

the staff are very friendly and helpful; the cookies are delicious as always, and the rooms are great. The shuttle service to the airport is quick and the van we were in was new and roomy. It's a great hotel for stay-and-fly trips.

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Helpful?
Thank Becky D
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Becky D, Thank you so much for staying at the DoubleTree by Hilton Hotel Charlotte Airport. We were happy that you enjoyed your stay and appreciated the friendly service of our team. We are also delighted that you were able to utilize our airport shuttle. We hope to see you in the near future!

Richmond, United States
Reviewed 1 week ago

the hotel lobby and associates were very nice and friendly. However, the only room they had available for me was handicap on the lower floor. which was fine. But the door you had to double-check to make sure it was secured and lock. No guide to local eatery and channel selection. No providence of where things were located in the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Elon G
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Elon G, Thank you so much for your recent comments regarding your visit at our hotel. I am happy that you enjoyed our friendly staff and I appreciate the feedback on what is important to you. We are in the process of updating our in room directories and I will certainly take your comments into consideration. Thanks again and...

Bowling Green, Kentucky
Reviewed 1 week ago

From the warm cookie at arrival to the beautiful lobby and comfy bed, I loved my stay at this hotel. The wings at the bar were so good. There are some restaurants in walking distance that are delicious as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank KimberlyAKA
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear KimberlyAFA, Good food, good location, comfortable bed and great cookies-just what we hope for every guest that stays at our hotel. We are happy that you enjoyed all these things! Thank you!

Baltimore, Maryland
Reviewed 2 weeks ago

Johnie, in housekeeping, went above and beyond to return my cosmetic case to me!! The rooms were clean and be comfy. The food at hotel restaurant wa excellent! My only disappointment was not having a refrigerator in room.

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Helpful?
1Thank marympayne
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Marympayne, Thank you so much for your recent visit and for your comments. We are happy that Johnnie was able to locate and return your cosmetic case. We are also happy that you enjoyed the restaurant and found your guest room clean and comfortable. We do have refrigerators at the hotel that can be requested. Thanks again!

United States
Reviewed 2 weeks ago

The rooms are a great value, but if you are expecting your room to have a bathroom with a tub make sure that you call ahead and check. They have rooms with tubs, but I ended up in a room with a shower only and a full hotel so no other room to move to. Otherwise nice place to stay....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Judith L
Karen S, General Manager at DoubleTree by Hilton Charlotte Airport, responded to this review

Dear Judith L, Thank you so much for staying with us and for your comments. We are delighted that you enjoyed your stay and wish that we would have been able to accommodate your bath tub requests. We did renovate our bathrooms recently and while most of our rooms have bath tubs, we now have several rooms with stand up...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Charlotte Airport is just moments from the Charlotte Douglas International Airport (CLT) and welcomes you with thoughtfully appointed room accommodations and convenient amenities and services including our complimentary 24 hour airport shuttle service to and from the hotel. Our Charlotte, NC hotel is conveniently located close to Downtown, local sports venues, area businesses, shopping, museums and other Charlotte attractions. Enjoy the world famous WARM DoubleTree cookie upon arrival. We also boast a full service restaurant and lounge, and room service is available for breakfast, lunch and dinner. ... more   less 

Additional Information about DoubleTree by Hilton Charlotte Airport

Address: 2600 Yorkmont Rd, Charlotte, NC 28208-7366
Region: United States > North Carolina > Charlotte
Price Range: $135 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Charlotte Airport 3.5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#49 Romantic Hotel in Charlotte
#51 Family Hotel in Charlotte
#62 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Charlotte Airport staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Charlotte Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Become an honors member to avoid paying for wifi.”
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“wifi does not work on cell phones. I had to make a call to Hilton Honors to complain on hotel phone.”
Waterfalls123, 18 Jun 2016 | Read review
“Go somewhere else”
abba07tad, 11 Jun 2016 | Read review
5 of 5