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Charlotte Marriott SouthPark

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#52 of 180 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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463 Reviews from our TripAdvisor Community

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There are newer reviews for Charlotte Marriott SouthPark
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Showing 451: English reviews
Weston, Florida
1 review
Reviewed 16 May 2015

I very rarely write reveiws but felt the level of service I received on my recent visit to Marriott Southpark should be acknowledged. I have stayed at this hotel in past years but service level had seemed to decline. Well that has all changed. Floyd the bellman met me at the door, made sure I had dinner plans and acknowledged... More 

GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to review our property. It was great to know that we were able to change your original opinion and to hear all about your experience with us. Floyd, Sue, Lyndon, Jeff and Steven will value you acknowledging each of them for the exceptional service you received. Thank you for sharing your positive comments with... More 

Blythewood, South Carolina
2 reviews
Reviewed 12 May 2015

Hotel and staff were very accommodating and knowledgeable of the local activities, shopping and dining. The hotel is centrally located for shopping and dining. The recommendations made by the staff and particularly the bellman Floyd, were excellent!

Thank Greg B
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Our staff, especially Floyd, will appreciate you recognizing their recommendations and accommodations during your stay. We take great pride in being experts of the SouthPark area and we’re happy that you enjoyed your stay because of that. Hoping to see you again! More 

Chattanooga, Tennessee
Level Contributor
156 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 12 May 2015 via mobile

A clean safe and comfortable hotel. Located near an upscale mall with great restaurants. Hotel is a great choice for those wanting to visit Charlotte for any reason. A haven for the business traveller.

Thank Dwightcr
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing our property as a “haven,” we are honored to have delivered you with such an enjoyable experience. We hope you find more reasons to visit Charlotte so we can continue to host you! More 

1 review
Reviewed 3 May 2015 via mobile

An extremely pleasant stay...wonderful, over-the-top service by all of the staff; very quiet surroundings; convenient to South Park and Phillips Place. Reasonably priced. Great breakfast. I will come back.

Thank Martin L
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our hotel, we are honored to be compared to a Ritz Carlton. The SouthPark location is quite ideal for guests wanting to try new things without having to travel too far. Our staff will appreciate you positive comments and we look forward to your return! More 

Annapolis, MD
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 1 May 2015

This is my second overnight stay on my way to visit family in GA, and we stay at the Marriott SouthPark to break up the trip and to eat at Cowfish across the street in the SouthPark Mall. More about that in my Cowfish review.... The staff here is VERY friendly and everyone is helpful and exceedingly friendly. No complaints... More 

Thank Hank G
GMRHR, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to complete the TripAdisor review in regards to your recent stay at the Charlotte Marriott SouthPark As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for missed items in your room, the slow... More 

Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 April 2015

This hotel was wonderful. The rooms were very clean and well appointed. Beds were comfortable with high quality linens. Bathroom seemed extra roomy and was incredibly clean. We had forgotten a few toiletries and they had everything we needed. Charlene at the front desk was a dear!! She brought razors and shaving cream to us the next morning so I... More 

1 Thank Holly B
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are so happy to hear that you enjoyed your time with us in SouthPark! Charlene is very dedicated to our customers so she will appreciate knowing she made you feel special. Next time you come to visit the American Girl store, you should look into our American Girl Experience packages – your niece would love it! We are very... More 

Atlanta, Georgia
Level Contributor
133 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 April 2015 via mobile

One night stay with concierge access. Room has 2 queen beds and a desk and arm chair w/ footstool. Room gets dark at night which made for a great night sleep. Very comfortable bed and pillows. Air conditioning works very well. Room was clean and stocked well. Concierge room serves breakfast and evening hors d'oeuvres, desserts and drinks. All the... More 

Thank Sarahlee40
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear our concierge lounge amenities were to your liking and that you found our staff so friendly and helpful during your stay. We appreciate knowing that you had a good night’s rest in our guest room and that you plan on returning to our... More 

Raleigh, North Carolina
2 reviews
Reviewed 16 April 2015

I do think the Charlotte Southpark Marriott has fantastic people working there and feel it is superior to any other Marriott in the carolinas. I return again and again because of Floyd who makes me feel like a queen! Jennifer for her consistent helpfulness with reservations as well as the rest of the team who represents what quality service is... More 

Thank Sharon L
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to recognize Floyd and Jennifer for their attentiveness during all your visits to SouthPark. They are both dedicated Hosts at our property and will appreciate your kind comments. It is a very special day to be qualified as such a superior property and we are eagerly awaiting your next visit! More 

St. Louis, Missouri
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 16 April 2015

We were so warmly welcomed to Charlotte after a weekend of traveling through snowstorms. We have never been so warmly welcomed. After an ice storm overnight, we saw the staff even out helping guests scrape their windows. Amazing service! We will be back and highly recommend this place because of the people. They truly make the difference here. A regular... More 

Thank Momof2travelers
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We know traveling during those harsh conditions can be very tense, so we are happy to hear that you had such a great experience with us in SouthPark. Our Hosts are very committed to our guests and are always willing to go extra mile for them, especially with those ice conditions. We appreciate your positive review of our property and... More 

North Carolina
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 April 2015 via mobile

We had a girls' trip to Charlotte for a couple of days of shopping and stayed at this property. The entrance was under renovation but I must say that the staff went out of their way to overcompensate for the "change in progress." I cannot even say it was an inconvenience because it really was not. Parking was easy and... More 

Thank VAWgirl
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Sounds like you had a very successful trip to Charlotte by relaxing, shopping and exploring the local area! Thank you for acknowledging our hard working staff and for being so patient during the construction. Our Hosts are always committed to ensuring our guests make the most out of their trip in SouthPark; whether that is staying on property with our... More 

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  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd., Charlotte, NC 28211 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $194 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#5 Green Hotel in Charlotte
#6 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
5 questions
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great suburb hotel close to the best shopping / restaurants in Charlotte”
 of 5 bubbles SusanB0228, 7 Nov 2016 | Read review
“I got to view a cement wall out my window.”
 of 5 bubbles Binky_610, 7 Nov 2016 | Read review
“request Fl2/3 several rooms from the elevators”
 of 5 bubbles CRA22, 21 Sep 2016 | Read review
“Don't choose this hotel”
 of 5 bubbles scubamike51, 17 Jun 2016 | Read review
“We have stayed thee numerous times and have always gotten a good room. I have never been specific about which room to book.”
 of 5 bubbles dollyb811, 20 Apr 2016 | Read review
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