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Charlotte Marriott SouthPark

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#54 of 174 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
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Charlotte Marriott SouthPark
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466 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Scranton, Pennsylvania
Reviewed 22 May 2015

I stayed here for business and from the time we checked in, the staff took care of me and my colleagues so well! We had a great breakfast at the hotel and later in the day, they had a complimentary drink which was delicious! The hotel is updated and my loom was quite large. It was very clean and comfortable...

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Helpful?
2Thank mtntrvlr99
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are happy to hear that you and your colleagues felt so comfortable and taken care of by our Hosts. Our welcome amenities are a guest favorite, so it’s great you were able to enjoy the evening cocktails! We will share your positive comments and suggestions about our guest room with our team so we know where there is room...

Reviewed 18 May 2015

The is a really nice property, staff was outstanding from check in to check out real Southern Charm. The rooms were very comfortable, and spotless clean. The breakfast was very good. It is a nice quiet area with shopping mall close by.

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Helpful?
Thank Jimmy K
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for reviewing our property and for recognizing our staff’s attentiveness! We are happy you enjoyed yourself and hope to host you again!

Big Canoe, Georgia
Reviewed 17 May 2015 via mobile

They have southern Charm and a friendly staff. The rooms were spotless and comfortable. The location to the mall is a plus. I really wish they would step up the breakfast area and menu. Please put the tv on closed caption . Loud music and sports channel no no no. Breakfast and the news please. More help needed for breakfast...

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Helpful?
Thank Zzba
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We’re glad to hear that our staff charmed you with their southern hospitality. The SouthPark location is ideal and we’re glad you were able to explore it a little during your time with us. We are currently in the process of livening up our restaurant menu, so we will be sure to share your suggestions with our Chef. Thank you...

Weston, Florida
Reviewed 16 May 2015

I very rarely write reveiws but felt the level of service I received on my recent visit to Marriott Southpark should be acknowledged. I have stayed at this hotel in past years but service level had seemed to decline. Well that has all changed. Floyd the bellman met me at the door, made sure I had dinner plans and acknowledged...

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Thank PWORKS
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We appreciate you taking the time to review our property. It was great to know that we were able to change your original opinion and to hear all about your experience with us. Floyd, Sue, Lyndon, Jeff and Steven will value you acknowledging each of them for the exceptional service you received. Thank you for sharing your positive comments with...

Blythewood, South Carolina
Reviewed 12 May 2015

Hotel and staff were very accommodating and knowledgeable of the local activities, shopping and dining. The hotel is centrally located for shopping and dining. The recommendations made by the staff and particularly the bellman Floyd, were excellent!

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Thank Greg B
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Our staff, especially Floyd, will appreciate you recognizing their recommendations and accommodations during your stay. We take great pride in being experts of the SouthPark area and we’re happy that you enjoyed your stay because of that. Hoping to see you again!

Chattanooga, Tennessee
Reviewed 12 May 2015 via mobile

A clean safe and comfortable hotel. Located near an upscale mall with great restaurants. Hotel is a great choice for those wanting to visit Charlotte for any reason. A haven for the business traveller.

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Thank Dwightcr
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for recognizing our property as a “haven,” we are honored to have delivered you with such an enjoyable experience. We hope you find more reasons to visit Charlotte so we can continue to host you!

Reviewed 3 May 2015 via mobile

An extremely pleasant stay...wonderful, over-the-top service by all of the staff; very quiet surroundings; convenient to South Park and Phillips Place. Reasonably priced. Great breakfast. I will come back.

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Thank Martin L
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to review our hotel, we are honored to be compared to a Ritz Carlton. The SouthPark location is quite ideal for guests wanting to try new things without having to travel too far. Our staff will appreciate you positive comments and we look forward to your return!

Annapolis, MD
Reviewed 1 May 2015

This is my second overnight stay on my way to visit family in GA, and we stay at the Marriott SouthPark to break up the trip and to eat at Cowfish across the street in the SouthPark Mall. More about that in my Cowfish review.... The staff here is VERY friendly and everyone is helpful and exceedingly friendly. No complaints...

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Helpful?
Thank Hank G
GMRHR, Guest Relations Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to complete the TripAdisor review in regards to your recent stay at the Charlotte Marriott SouthPark As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for missed items in your room, the slow...

Asheville, North Carolina
Reviewed 27 April 2015

This hotel was wonderful. The rooms were very clean and well appointed. Beds were comfortable with high quality linens. Bathroom seemed extra roomy and was incredibly clean. We had forgotten a few toiletries and they had everything we needed. Charlene at the front desk was a dear!! She brought razors and shaving cream to us the next morning so I...

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1Thank Holly B
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

We are so happy to hear that you enjoyed your time with us in SouthPark! Charlene is very dedicated to our customers so she will appreciate knowing she made you feel special. Next time you come to visit the American Girl store, you should look into our American Girl Experience packages – your niece would love it! We are very...

Atlanta, Georgia
Reviewed 22 April 2015 via mobile

One night stay with concierge access. Room has 2 queen beds and a desk and arm chair w/ footstool. Room gets dark at night which made for a great night sleep. Very comfortable bed and pillows. Air conditioning works very well. Room was clean and stocked well. Concierge room serves breakfast and evening hors d'oeuvres, desserts and drinks. All the...

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Helpful?
Thank Sarahlee40
GMRHR, General Manager at Charlotte Marriott SouthPark, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear our concierge lounge amenities were to your liking and that you found our staff so friendly and helpful during your stay. We appreciate knowing that you had a good night’s rest in our guest room and that you plan on returning to our...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd, Charlotte, NC 28211-3431 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $195 - $416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Green Hotel in Charlotte
#6 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One wing is predominantly under renovation; ask about your proposed room location.”
 of 5 bubbles mtnpainter, 8 Jan 2017 | Read review
“We had 1st floor close to the back & it was quiet & close to parking”
 of 5 bubbles calandriah2016, 6 Jan 2017 | Read review
“Great suburb hotel close to the best shopping / restaurants in Charlotte”
 of 5 bubbles SusanB0228, 7 Nov 2016 | Read review
“I got to view a cement wall out my window.”
 of 5 bubbles Binky_610, 7 Nov 2016 | Read review
“request Fl2/3 several rooms from the elevators”
 of 5 bubbles CRA22, 21 Sep 2016 | Read review
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