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Charlotte Marriott SouthPark

Expedia.comUSD 172*
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#54 of 177 Hotels in Charlotte
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Charlotte Marriott SouthPark
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503 Reviews from our TripAdvisor Community

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Showing 491: English reviews
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Winston Salem, North Carolina
Reviewed 1 week ago

The staff was very professional and friendly. The atmosphere was very warm and caring. My room was clean, elegant and conservative, meaning it had basic colors: whites and grays. My king size bed was very comfortable, too. The bathroom was very nice and had plenty of towels. The only drawback for me was, the bathroom had a shower (very spacious)...

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Helpful?
Thank Valerie P
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Valerie P, I am so very happy that you enjoyed your stay, we are happy to get you in a room with a bathtub on your next visit. So glad that you enjoyed everything else! Safe travels

Chevy Chase, Maryland
Reviewed 1 week ago

This hotel has just undergone a renovation. They did a great job. Minimalist decor without being cold. Functionality on point. Very, comfortable beds and the linen is soft. The staff is friendly and accommodating. The location is great and all in all, staying here makes for a very pleasurable business trip.

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Helpful?
Thank Elyse K
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear Elyse K, Thank you so much for your wonderful review! We are very proud of our new room product and are so happy that you enjoyed it so much. See you next time!

Hilton Head, South Carolina
Reviewed 1 week ago via mobile

This Marriott was recently renovated/updated. The staff is what I always expect from Marriott...well trained and very friendly. The location is excellent next to excellent shopping at the South Park Mall. A number of diverse restaurants within walking distance of the hotel. We were very pleased with our choice

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Helpful?
Thank James L
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear James L, Thank you for your kind words about our renovation and especially our staff. We are lucky to have associates that really do care about our guests and we are so proud of them. Hope to see you next time.

Tucson, Arizona
Reviewed 1 week ago

The staff her is great. Very friendly. Had a reception for 50 people. They did a great job. As far as the rooms go: the beds are good, but the pillows too soft; shower is very good; bathroom is large; absolutely NO storage in the room except for two lousy drawers in a nightstand; no where to sit in the...

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Helpful?
Thank Hank N
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear Hank N, Thank you very much for taking time to share your experience with the TripAdvisor community. While we are so pleased that the staff was able to make your stay pleasant, we are sorry that the new room product and renovation did not live up to your taste. We use feedback from all of our guests to improve...

North Augusta, South Carolina
Reviewed 1 week ago

This hotel has recently been remodeled, and the result is very pleasing. Quiet, modern furnishings and really good lighting were greatly appreciated,as was the shower. But our room had an AC system that was extremely loud (room 405). Probably this is an exception, but I would stay away from this room next time. Also, ice machines are not available on...

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Helpful?
Thank mvpj
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear mvpj, Most importantly let us wish you a belated Happy Anniversary! We are so pleased that you chose the Marriott Charlotte Southpark to celebrate such an event. We appreciate your kind words about the room and wish you many return Anniversary trips to come! Thanks again

Waynesville NC
Reviewed 2 weeks ago via mobile

This is a 30 year old place with a rehab that makes it feel new. Spotless throughout, friendly folks everywhere. An odd note: the elevators are a bit funky. Nothing bad, really, they just are a little neglected, with balky buttons and burned-out floor buttons in a couple of places. We get so used to perfection in these business hotels...

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Helpful?
1Thank MovingMountains
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear MovingMountains, We are so very thankful for your glowing review about your stay at our hotel. You are right, the elevators do not fit our product anymore and are on the list to be "spruced up" next. Thanks again for taking the time to share your experience at our hotel, and we can't wait to have you again.

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

Very short walk to the mall and other restaurants. Lovely clean, modern hotel and rooms with friendly and approachable staff. Room was booked for adult couple and a baby - provided use of free crib, but this unfortunately was old, dated and not too clean. Also, no linen was provided for the crib and I was aware that I needed...

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Helpful?
Thank A TripAdvisor Member
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Good Morning, Thank you for taking the time to share your experience at the Charlotte Marriott Southpark. We know how challenging it can be to travel with children of any age, especially young ones. We appreciate the fact that you chose us to stay with. We hope that on your next trip to Charlotte we will have the honor to...

Denver, Colorado
Reviewed 3 weeks ago via mobile

This was my first stay in one of the newly renovated Marriott ' s and I have to say I was very impressed. The wood floors in the room are a great touch to highlight the cleanliness. The entire property was nice but the new design really stood out. I would pick this over any other place in the Charlotte...

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Helpful?
1Thank Ryan649
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear Ryan649, Thank you so much for your kind words regarding our renovation. We are so pleased that you enjoyed our new product, we hope that you continue to enjoy it for many visits to come. Thanks again,

San Francisco
Reviewed 4 weeks ago

On a road trip from Florida to Ohio, I had checked this property out in advance and knew it was going to be nice. It is well off the freeway in an upscale area of Charlotte. It is very quiet in this area. A plus is there is a small shopping/eating area right out of the back of the hotel...

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Helpful?
2Thank Marius40
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear Marius40, Thank you so much for your kind review of our property, we are so proud of our renovation and are very happy that you enjoyed many aspects of it. We clearly were having issues with the streaming functionality during your stay, please accept our apologies for that. We have worked through those "kinks" and are fully functional now,...

Jacksonville, Florida
Reviewed 4 weeks ago via mobile

My daughter lives in Charlotte. This is the very best location and place to stay. The rooms have been updated and are sleek and very comfortable. But it is truly the staff that makes this Marriott special. I am seldom a solo traveler and everyone has gone out of their way to make me comfortable; especially Lisa Howard. She is...

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Helpful?
Thank SMJL15
Kris H, General Manager at Charlotte Marriott SouthPark, responded to this review

Dear SMJL15, We appreciate your kind words and you taking the time to share it with the TripAdvisor Community. While we are certainly proud of our updated room, we are even prouder of our brilliant hosts, like Lisa! We will make sure to share your glowing review with her. Thanks again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Charlotte Marriott SouthPark

Address: 2200 Rexford Rd, Charlotte, NC 28211-3431 (Formerly The Park Hotel)
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $182 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charlotte Marriott SouthPark 4*
Number of rooms: 185
Reservation Options:
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Also Known As:
Charlotte Marriott Southpark Hotel Charlotte
Marriott Charlotte
Hotel Style:
#6 Green Hotel in Charlotte
#7 Luxury Hotel in Charlotte
#17 Business Hotel in Charlotte
#32 Family Hotel in Charlotte
#42 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Charlotte Marriott SouthPark staff and other travellers.
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Questions? Get answers from Charlotte Marriott SouthPark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like taking bubble baths, make sure you ask for a room with a bathtub.”
ValerieP216, 17 May 2017 | Read review
“Most all are fine.”
174elysek, 17 May 2017 | Read review
“Book at the Marriott Renaissance down the street.”
HankN776, 16 May 2017 | Read review
“Staff is great”
nbregenzer85, 13 Apr 2017 | Read review
“Get a room on a higher floor and away from the elevators which are noisy.”
907RichardS907, 28 Mar 2017 | Read review
5 of 5
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USD 172* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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