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BEST WESTERN PLUS Sterling Hotel & Suites

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BEST WESTERN PLUS Sterling Hotel & Suites
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404 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Grove City, United States
Reviewed 27 December 2016

This is not a place that I would stay again even though it is well located and acceptable. The walls have very poor sound block as well as the door. Although, most places can have a level of noise when people let their door slam shut, this was much more than that level of noise. The mattresses had dips in...

Review collected in partnership with Best Western
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Helpful?
Thank Paul G
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello Paul, I apologized once and I am apologizing again for your inconvenience at our place. I am sorry that we did not come through for you but we are working on the pointers you gave us and we will make this place Great. Apologies again. Merry Christmas and a Happy New Year!!! Sincerely, Sunny Singh

Baxley, Georgia
Reviewed 23 December 2016

I stayed with husband and son. The motel was beautifu, very clean. The room was very nice, one of the cleanest yet. Breakfast attendant was wonderful, sweet and very attentive to make sure everyone had what they needed.

Review collected in partnership with Best Western
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Thank 936eddiey
Carrboro, NC, United States
Reviewed 22 December 2016

I don't know how they do it. But for less money this hotel offers so much more than the 20 or so other hotels around it, and for less money. Great rooms, great breakfast. Plenty of parking. All the pilots stay here, so that should tell you something. Incredible value. Fantastic pillows and bed.

Review collected in partnership with Best Western
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Thank Christopher C
Reviewed 12 December 2016 via mobile

Chose this hotel to stay at while in town for the Carolina Panthers game! I'll tell you what... From Martin at the front desk to Martha at the breakfast buffet, couldn't of asked for nicer people. Martha really has it together and does an amazing set up. Poor Martin, I must have called him 5 times with questions and he...

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Helpful?
Thank Traci Z
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Thank you so much for staying with us. And thank you for recognizing our staff Martin and Martha. Yes they are truly our asset. Thanks again for being our valued guests. Looking forward to see you again. Sincerely, Sunny Singh, GM

Atlanta, Georgia
Reviewed 9 December 2016

Great hotel staff. Location is great. Close to restaurants,retailers (T.J.Max ,) and close to airport. Also near fast food locations if that what you want and Quick Trip is close by. All is within walking distance for those without a car.

Review collected in partnership with Best Western
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Thank 382kathleenl
Lincolnton, North Carolina
Reviewed 4 December 2016

I went there on a weekend get away. Everyone even housekeeping was very nice and considerate. A great group of people. I highly reccomend this Hotel to anyone. Easy access to the light rail and uptown transportation right next door,

Review collected in partnership with Best Western
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Thank Harley M
Norcross, Georgia
Reviewed 12 November 2016 via mobile

All of the usual hotels were booked solid due to the DNC visit prior to the election. So I ended up here as a result. I was delightfully surprised at the accommodations and will use this facility in lieu of a smelly Hampton Inn just down the road in Monroe. Having the ability to stay in a $200+ a night...

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Helpful?
Thank dean c
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello, Thank you for staying with us. We will fix the paint and the moisture in the bathroom so you will give us a 5 next time. Thanks again for your kind words. Sincerely, Sunny Singh

California
Reviewed 2 November 2016

I must say that I chose this hotel because it was close to the airport for a morning flight. That was the good part. Otherwise--the room just smelled SO strongly of cleaning chemicals. There was no way to open a window and it was very overwhelming. When we were checking in, the front desk person never got off the phone,...

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Thank coqui_coqui_jet
Hilliard, United States
Reviewed 24 October 2016

We had an excellent stay at this hotel. It is near to the interstate and the family members that we were visiting. The staff was helpful and pleasant. I had difficulty getting onto the in house internet wifi. The staff was able to quickly work with me and get me connected. The room was excellent and the breakfast met our...

Review collected in partnership with Best Western
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Helpful?
Thank Dean C
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello Dean, Thank you for the kind words you praised for our Hotel. We try to give our best to our guests. We are glad that you had satisfaction with staying at our hotel. Again, thank you. Sincerely, Sunny Singh, GM

Brainerd, Minnesota
Reviewed 23 October 2016

The only good thing I have to say about this hotel is that it was clean. The TV in the room didn't come in good and it seemed like the TV was going out. The deadbolt on our door wouldnt lock. We called and had maintence come to fix it but they ended up not fixing anything or giving us...

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Helpful?
Thank Jamie K
sunnysingh7, General Manager at BEST WESTERN PLUS Sterling Hotel & Suites, responded to this review

Hello Jamie, I apologize for the disappointment you had during your stay. We are upgrading the hotel everyday. Please let me know the next time you come in Charlotte. I will make it up to you. Again apologies from all of us here at Best Western Plus Sterling Hotel. Thanking You, Sincerely, Sunny Singh, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Sterling Hotel & Suites

Address: 242 East Woodlawn Road, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte > Montclaire South
Price Range: $132 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sterling Hotel & Suites 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Best Western Charlotte
Charlotte Best Western
Hotel Style:
#9 Best Value Hotel in Charlotte
#64 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Sterling Hotel & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Sterling Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor near lobby”
 of 5 bubbles 163samd, 30 Jan 2017 | Read review
“choose another hotel”
 of 5 bubbles camefromfairfield, 9 Oct 2016 | Read review
“King suites are quiet, first floor is fine, noticed no extra noise.”
 of 5 bubbles HartsvilleRoadie, 3 Oct 2016 | Read review
“not near the elevator nor ice machine”
 of 5 bubbles 697r_mib, 24 Jul 2016 | Read review
“Ask for pet friendly if you need it.”
 of 5 bubbles albertdelgarbino, 24 Jul 2016 | Read review
5 of 5