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Sheraton Charlotte Airport Hotel

522 reviews
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Traveller (155)
Room & Suite (27)
Dining (8)
Overview
  • Excellent32%
  • Very good39%
  • Average18%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from Sheraton Charlotte Airport Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (522)Write a Review
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All reviewsclub floorcharlotte airportan indoor outdoor poolspg pointsbeautiful lobbylobby areanext morningshuttle servicefree internetfront desk staffvery nice hotelparking lotone night staystaff was friendlyfitness centercltlounge
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191 - 195 of 512 reviews
Reviewed 19 July 2015 via mobile

Stayed here a couple of years ago and wasn't impressed with the quality of the rooms for the brand this hotel represents. Well tried it again and everything is much improved. Renovated rooms is the difference. Will come back. Although there was a Hoschicon convention...More

Thank Daniel D. A
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 11 August 2015

Daniel, thank you for choosing the Sheraton Charlotte Airport Hotel and allowing us to show you a true Sheraton experience. We are delighted to have all newly renovated guestrooms. We truly appreciate all of our guest’s feedback regarding our rooms; that information was an integral...More

Reviewed 16 July 2015

The Sheraton Charlotte Airport Hotel is very ok. The Staff is friendly, hotel in quiet a good condition. Prices very reasonable. Comfortable rooms. Parking free of chargé and they have a lounge club. The only but for longer then day stay is that they serve...More

Thank 725Izabella
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 17 July 2015

725Izabella, thank you for staying with us on business and taking the time to share your experience. Our team is committed to providing our guests with warm, accommodating service, and we’re pleased you experienced that consistently firsthand. Thank you for your compliments regarding our accommodations,...More

Reviewed 14 July 2015 via mobile

Stayed from a Friday to Monday. It was a very nice hotel, clean, and nice pool. My room was neat and clean king size. I did wish it was a microwave in the room, but overall it was fine. Staff was very friendly and spoke...More

Thank Duana G
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 15 July 2015

Duana G, on behalf of the staff at the Sheraton Charlotte Airport Hotel, I would like to thank you for choosing to stay with us during your recent family trip to Charlotte. We appreciate your compliments regarding our hotel, accommodations, personal touches, and service and...More

Reviewed 28 June 2015

The facility was beautiful & I loved the pool! But everyone was very stuffy. They allow dogs, but are not dog friendly in the least. We needed a ground floor & they put us on the 8th floor. Then they had a loud party in...More

Thank Gina S
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 15 July 2015

Gina S, thank you for choosing the Sheraton Charlotte Airport Hotel during your most recent trip to the Charlotte area. I apologize that your experience at our property left you feeling that this was the “worse stay of your trip.” We take great pride in...More

Reviewed 16 June 2015

Please read my profile for my biases. I am a Marriott-guy so I rarely stay at other brands, but I was in town for a conference and decided to support them by getting a room in the venue hotel. I'm not a big fan of...More

Thank Sortova
Response from Robin M, Guest Relations Manager at Sheraton Charlotte Airport HotelResponded 15 July 2015

Sortova, we are delighted that you choose to stay at the Sheraton Charlotte Airport Hotel during your conference. We truly appreciate your kind feedback regarding our staff, guest room accommodations, amenities, and banquet services. At the Sheraton, we are committed to providing our meeting guests...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
USD 141 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 141 - USD 261 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Green Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (27)
Dining (8)
Pool & Beach (8)
Hotel & Grounds (117)
Bathroom (11)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Susan A
6 June 2017|
AnswerShow all 3 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Susan A
6 June 2017|
AnswerShow all 2 answers
Response from Jennifer J | Property representative |
Hi Susan! Thank you for considering the Sheraton Charlotte Airport hotel! Yes, we do accept 3 small dogs. Please reach out to us when you have made your reservation so we can ensure your room will be ready with the dog... More
0
Votes
Jeanne H
23 February 2017|
Answer
Response from Jennifer J | Property representative |
Good afternoon Jeanne, If you would like to book at least 5 sleeping rooms, I can offer you a group rate of $119 for one or two adults per room. There is an additional $20 per each additional adult per room. As guests of... More
0
Votes
Room Tips
"If you get a room on the back parking lot side, you can watch planes fly over head"
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"Don't pay to upgrade to use the Sheraton club at this hotel."
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"4th floor, very quiet"
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"Stay at Somewhere else"
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