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Hilton Charlotte Executive Park

Hilton.comUSD 134*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Charlotte Executive Park
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578 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Charlotte Executive Park
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Showing 562: English reviews
Chicago, United States
Reviewed 12 November 2016

Below expectation. Mold on the ceiling, bathtub would not drain, lack of shampoo I would not stay there again. oiiywehcgiqywegdcp1iwdugc1piuwdgvp1iudvg1piwdugvp1idugvp1iudvg1piudvgebqwdcgowidgchoyhded1wd

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Eric J
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to evaluate your stay in our hotel on Trip Advisor. We apologize that you did not have a perfect stay in our hotel. We shared your comments with the appropriate departments as a way to improve. We hope to have the opportunity to welcome you back in the future.

OKLAHOMA CITY, United States
Reviewed 3 November 2016

It is a very good hotel and the employees are always ready and available to help. My stay there was enjoyable except that they room i had (401) need repairs on the drainage system on the tap. Because of my schedule i did not report it to the front desk but hopefully this will be helpful for that problem to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Moses T
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your specific comments about the accommodations and excellent guest service! We took note of your comment and have discussed with the appropriate department. Your positive feedback helps others know what to look forward to when they choose to stay with us. We look forward to welcoming you...

Roanoke, Texas
Reviewed 28 October 2016

Hotel was great, staff was great, location was great. From check-in to checkout everything was perfect. Plus only two exits down the interstate from the airport exit. Only thing wrong, my stay was too short! Would definitely return again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mark B
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to share your experience about the Hilton Charlotte Executive Park. We are glad to know that our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We look forward to the opportunity to connect with you again in the near future!

Kingsport TN
Reviewed 26 October 2016

The people there were very nice and we did use the bar/lounge/restaurant. Our waitress was Paula and she was very efficient and made good suggestions. The room however was dirty with a dirty floor in the sleeping area as well as the bathroom. The price was too high for the quality of the room.

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Helpful?
Thank Jekyll
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to evaluate your stay in our hotel on Trip Advisor. We apologize that you did not have a perfect stay in our hotel. We shared your comments with the appropriate departments as a way to improve. We hope to have the opportunity to welcome you back in the future.

Banner Elk, North Carolina
Reviewed 25 October 2016

Was not impressed. Wallpaper was pealing off walls. Towels smelled. Safe didn't work.there was stains on the ceilings, water damage? The light coming into the room was unsettling. Over priced, definitely not worth the money.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kayboone2006
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to complete a review of our hotel. We truly appreciate your comments and will share them with our staff. My sincere apologies for not surpassing your expectations. We hope to have the opportunity of improving your opinion of our accommodations in the future.

Greensboro, North Carolina
Reviewed 25 October 2016

I am a Hilton silver/gold member. I stay in Hilton brands 25- 30 times per year for business. I chose this hotel for a very rare, romantic getaway (1st in about 10 years years) with my husband. I chose the Hilton flagship hotel because I wanted the premium hotel. What a disappointment. The hotel needs serious renovations. Our room suffered...

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Helpful?
Thank Hiltondevotee
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for leaving your comments on our hotel. I was disappointed to read that we didn't leave you with a great stay experience. We took note of your comments and have discussed with the appropriate departments. We strive to deliver exceptional service and I apologize we fell short during your most recent stay.

Columbia Sc
Reviewed 19 October 2016

I had a great visit and the accommodations was great and I will definitely refer my family and friends to your resort/hotel. I made the reservations not really knowing the area and the hotel helpmeet find several sites in the area. I was very comfortable and it made me and my family very happy to be able to stay in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank katrinag247
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. We are glad you enjoyed a great stay with us! We truly appreciate your kind words and I look forward to passing your compliments about our service along to our team. I hope we will get the pleasure of having your as our guest again in the future.

Hilton Head Island, United States
Reviewed 13 October 2016

In working in one of the finest hospitality communities in the East Coast, I was incredibly impressed with the level of staff at this property. Each member of your team we engaged with were friendly and offered many courteous gestures (even assisting with elevator buttons while carrying coffee). Exceptional Team lead by exceptional management! Many thanks for making our stay...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Carol K
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to share your experience about the Hilton Charlotte Executive Park Hotel. We are delighted to know our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We are very fortunate to have so many great people on our team that are focused on guest service. We look forward...

Washington DC, District of Columbia
Reviewed 10 October 2016

We have been going to Hilton properties for years and consider ourselves loyal customers; however, unfortunately, the Hilton Charlotte Executive Park fell below what we have come to expect: thorough cleanliness, impeccable service, and attention to detail. The Good: The location is convenient and the parking was adequate. In addition, check-in was very smooth-even though we came late into the...

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Helpful?
Thank LauraWashingtonDC
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to share your experience with us. Your comments will be shared with our team so we can work towards improving. Our goal is to make our guests feel significant and valued during their times with us. Thank you again for your suggestions and we hope to have the opportunity of improving your opinion of our...

Loganville, Georgia
Reviewed 2 October 2016

Stay a few nights and paid extra to experience the Hilton as a Diamond member. Place is in of a culture change, staff disengaged, rooms in poor shape and service average at best. Recommend seeking another location HHI hotel in the area.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank Chris G
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations we set for our hotel and staff. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Charlotte Executive Park is a contemporary 7-story corporate hotel located directly off I-77 & Tyvola Road, just minutes from Charlotte Douglas International Airport and Charlotte city center attractions such as Bank of America Stadium, Time Warner Cable Arena, NASCAR Hall of Fame, Museums and shopping. Enjoy a swim in the hotel's seasonal outdoor pool and enjoy a cocktail and lunch or dinner in Aura restaurant and Lounge. All guest rooms at the Hilton include complimentary high-speed Wireless internet. The hotel features eight meeting rooms including the Charlotte Ballroom. The Hilton Charlotte Executive Park hotel is perfect for both leisure and business travelers. ... more   less 

Additional Information about Hilton Charlotte Executive Park

Address: 5624 Westpark Dr, Charlotte, NC 28217-3552
Region: United States > North Carolina > Charlotte
Price Range: $150 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte Executive Park 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Executive Park staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Hilton Charlotte Executive Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
  • curtains falling off the track
  • peeling/water damaged wallpaper
  • water damage on ceiling
  • mirror falling off wall, wall/wallpaper bubbles, peeling, blemishes
  • peeling wallpaper
A5275MJmichaelc, 16 May 2017 | Read review
“go to another hotel”
Dsdocu1, 17 Jan 2017 | Read review
“High floors. Lobby is actually on the second floor. Either side is fine since you are far enough away from the freeway.”
bonefish12, 25 Nov 2016 | Read review
“Might check room for cleanliness beforehand”
Jekyll, 25 Oct 2016 | Read review
“Make sure you ask about noise/music.”
  • The shower.
LauraWashingtonDC, 9 Oct 2016 | Read review
5 of 5
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USD 134* /night
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Prices are for 1 room, 2 adults
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