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Hilton Charlotte Executive Park

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Hilton Charlotte Executive Park
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526 Reviews from our TripAdvisor Community

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Showing 511: English reviews
Lima, Ohio
Reviewed 3 days ago NEWvia mobile

What started out as I thought a place I wasn't sure of wound up to be one of the best experiences I could ask for. From Steve, Ester, Courtney, Stephanie and Michelle they went above and beyond to ensure not only was I happy with my sleep but that my food, service and environment was everything that I expected and...

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Helpful?
Thank todr425
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to share your experience at the Hilton Charlotte Executive Park. I am happy to hear our services exceeded your expectations and our staff provided a memorable experience during your visit with us. I'm very fortunate to have so many great people on the team that are focused on guest service. We look forward to...

Roanoke, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 28 October 2016

Hotel was great, staff was great, location was great. From check-in to checkout everything was perfect. Plus only two exits down the interstate from the airport exit. Only thing wrong, my stay was too short! Would definitely return again!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mark B
About Hotel's Favourite Review
Steve m, Director of Sales at Hilton Charlotte Executive Park, responded to this review

Thank you for taking time to share your experience about the Hilton Charlotte Executive Park. We are glad to know that our services exceeded your expectations and our staff provided a memorable experience during your visit with us. We look forward to the opportunity to connect with you again in the near future!

Reviewed 3 days ago NEWvia mobile

I've stayed here (with other friends) from Dec. 17-21, 2016 for my NCLEX-RN. I love everything what the hotel has, from the front desk, hotel staff, hotel shuttle and driver, accommodations, and a wow to the little gym. The hotel is very clean and well-organized. Closed to other establishments. In the near future, I'd love to stay for longer days....

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Helpful?
Thank Julius D
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park and for your specific comments about the excellent guest service and accommodations! Your feedback helps others know what to look forward to when they choose to stay with us. We hope to have the pleasure of welcoming you back again in the future.

Atlanta, Georgia
Reviewed 4 days ago NEW

Stayed at this hotel in mid January for a short family trip. The hotel is run down and falling apart. The rooms are in huge need of a remodel as is the entire hotel. Service was poor at the desk and the hotel bar. The only highlight was service in the restaurant where we had breakfast one morning. Do yourself...

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Helpful?
Thank Dsdocu1
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for leaving your comments on our hotel. I was disappointed to read that we didn't leave you with a great stay experience. We took note of your comments and have discussed with the appropriate departments. We strive to deliver exceptional service and I apologize we fell short during your most recent stay. I hope to have another chance...

Charlotte, North Carolina
Reviewed 6 days ago NEW

Did not offer many services as listed on website (pillow menu, airport shuttle, HBO movie channels, On Demand movies menu, etc.) Needs maintenance and upkeep - broken floor tiles in bathroom, broken toilet seat.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sam W
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to review our hotel. It is regrettable that your stay with us did not meet the expectations we set for our hotel. One of the major purposes of online reviews is to highlight areas for improvement and your feedback provides our hotel with valuable information that we can review to improve on for the...

Charlotte, North Carolina
Reviewed 1 week ago NEW

The first floor is below grade on one side, feels like a basement with super low ceilings, low quality finishes, and really bad air quality, esoecially if you have respiratory issues. For $200 a night I expected much better. Never again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Reitterer
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you very much for being our guest. We appreciate your business and we take customer satisfaction and feedback very seriously. We will share your comments in an effort to educate our staff on how we can improve.

Roswell, Georgia
Reviewed 1 week ago NEW

Always enjoy staying here. I like the value and location and that it's a full service property with a restaurant. The walls need some TLC though including inside the elevators. I will definitely stay there again though because I am confident repairs will be made.

Review collected in partnership with Hilton Hotels & Resorts
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Thank clayl2017
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for being a frequent guest in our hotel and for taking the time to share a review. We appreciate your compliments about our value and location. We will make sure that your comments are shared with the appropriate team members so we can improve. We look forward to welcoming you back again in the future!

Atlanta, Georgia
Reviewed 1 week ago

Heat did not work in my basement room. Be advised the first floor is actually in the basement with the hotel offices. The safe also did not work. This is an old run down hotel. Lobby is the only nice part of this hotel. No club lounge.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jetlagjet
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for taking the time to complete a review of our hotel. We appreciate your comments and will share them with our staff. My sincere apologies for not surpassing your expectations and would welcome another opportunity to serve your lodging needs when your travels bring you back to Charlotte.

Kings Mountain, North Carolina
Reviewed 1 week ago

ABsolutely, a great romantic getaway in the city! We were celebrating 21 yrs. We left refreshed, refocused, and refueled! I would most certainly stay again. Planning another romantic getaway real soon! Nice atmosphere!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Buttafly0331
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Happy Anniversary! Thank you for spending your special day at the Hilton Charlotte Executive Park. We are glad to hear that your anniversary was everything you hoped for and that our accommodations and service left you feeling refreshed. We will look forward to welcoming you back again soon!

Columbia, South Carolina
Reviewed 2 weeks ago

Great Stay!!!! Would recommend this hotel to anyone who is looking for a great place to stay !!! Staff was amazing and really nice and respectful. Very helpful in making sure we were comfortable and that we had everything we needed

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank darrylj2017
Sheri D, General Manager at Hilton Charlotte Executive Park, responded to this review

Thank you for your review of the Hilton Charlotte Executive Park. I was very happy to see you enjoyed the hotel. In particular, I really appreciate the comments about our amazing staff. I'm very fortunate to have so many great people on the team that are focused on guest service. Thanks again and I hope to see you return soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Charlotte Executive Park is a contemporary 7-story corporate hotel located directly off I-77 & Tyvola Road, just minutes from Charlotte Douglas International Airport and Charlotte city center attractions such as Bank of America Stadium, Time Warner Cable Arena, NASCAR Hall of Fame, Museums and shopping. Enjoy a swim in the hotel's seasonal outdoor pool and enjoy a cocktail and lunch or dinner in Aura restaurant and Lounge. All guest rooms at the Hilton include complimentary high-speed Wireless internet. The hotel features eight meeting rooms including the Charlotte Ballroom. The Hilton Charlotte Executive Park hotel is perfect for both leisure and business travelers. ... more   less 

Additional Information about Hilton Charlotte Executive Park

Address: 5624 Westpark Drive, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte
Price Range: $167 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte Executive Park 3.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte Executive Park staff and other travellers.
1 question
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11 months ago

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Questions? Get answers from Hilton Charlotte Executive Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go to another hotel”
 of 5 bubbles Dsdocu1, 17 Jan 2017 | Read review
“High floors. Lobby is actually on the second floor. Either side is fine since you are far enough away from the freeway.”
 of 5 bubbles bonefish12, 25 Nov 2016 | Read review
“Might check room for cleanliness beforehand”
 of 5 bubbles Jekyll, 25 Oct 2016 | Read review
“Make sure you ask about noise/music.”
  • The shower.
 of 5 bubbles LauraWashingtonDC, 9 Oct 2016 | Read review
“request a high floor away from stairs and elevator”
 of 5 bubbles HobartAllac, 26 Jul 2016 | Read review
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