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Holiday Inn Charlotte-University Place

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Traveller (80)
Room & Suite (29)
Dining (6)
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Overview
  • Excellent68%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible3%
Travellers talk about
“red sky”(12 reviews)
“front desk”(92 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Charlotte-University Place
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Charlotte-University Place
Special Offer: Book Direct and Save
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Reviews (759)
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All reviewsred skyfront deskthe concierge loungefamily reunionuniversity placethe entire staffrooms are cleanbreakfast buffetgreat customer servicea great stayshuttle servicestaff was friendlyenjoyed my staymayrathidahathatori
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11 - 15 of 755 reviews
Reviewed 6 May 2018

We liked the location of this HIE but we will likely not return. The breakfast area and food was not well maintained (as some other HIE locations we have been). The sausage was dry and cold. We had to ask for tables to be cleaned...More

Thank smrtygrl110
Response from IHGService, Guest Relations Manager at Holiday Inn Charlotte-University PlaceResponded 4 weeks ago

Hi smrtygrl110, Thanks for choosing Holiday Inn Charlotte-University Place for your lodging needs and for leaving us feedback. I'm sorry that you were let down by the cleanliness of our dining area and rooms. I also recognize that the quality of our food negatively affected...More

Reviewed 2 May 2018

I was in town for a wedding, so the location was great even though it wasn't in the heart of the city. There were plenty of great food options near by (shout out to the Famous Toastery), although I wish there was a higher volume...More

Thank hhrycyshyn
Response from IHGService, Guest Relations Manager at Holiday Inn Charlotte-University PlaceResponded 16 May 2018

Hello HelenMR30, Thank you so much for staying with us and for taking the time to leave us your feedback. I am happy to see that you gave a high rating for the service of our staff, value, and cleanliness of our rooms. I am...More

Reviewed 27 April 2018

Stayed here while visiting colleges with our daughter. Can't understand why this is highly reviewed unless they are fake. One of our beds had dirty bedding. Management gave us discount on our stay because of it but doesn't make up for it by a long...More

Thank Beachmama1993
Response from Sean B, General Manager at Holiday Inn Charlotte-University PlaceResponded 28 April 2018

Please accept my sincerest apology regarding our utter failure to provide you the products and services that are typically indicative of the Holiday Inn University. I have met with my team regarding your comments and have taken the necessary steps to ensure this never happens...More

Reviewed 13 April 2018

We reserved 2 rooms over a month in advance for a weekend with friends, paying a relatively high price for each room. We arrived an hour after check-in and the line was 10 deep. Three wedding parties had booked blocks of rooms and the hotel...More

3  Thank Kat_B999
Response from Sean B, General Manager at Holiday Inn Charlotte-University PlaceResponded 20 April 2018

Thank you for taking the time and consideration to let us know about the circumstances surrounding your visit to the Holiday Inn Charlotte University Place. Please accept our sincerest apologies for the service problems you encountered during your Stay with us. We at the Holiday...More

Reviewed 10 April 2018 via mobile

Great service Carolina is the best bartender of all time never had a better bartender in my life but seriously she's a great bartender definitely come see her at the bar she's awesome definitely one of the best bartenders I've hadMore

1  Thank Trevar S
Response from Sean B, General Manager at Holiday Inn Charlotte-University PlaceResponded 20 April 2018

Thank you very much for your review and your kind words about Caroline. She is definitely an asset to our hotel and her genuine hospitality is one of a kind towards our guests. We appreciate your feedback and are looking forward to having you back...More

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Most Booked Properties in Charlotte
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 100 - USD 160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Charlotte
#8 Best Value Hotel in Charlotte
#15 Family Hotel in Charlotte
#35 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 100 - USD 160 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Charlotte
#8 Best Value Hotel in Charlotte
#15 Family Hotel in Charlotte
#35 Romantic Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (80)
Room & Suite (29)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (8)
Questions & Answers
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amberleanne87
11 February 2018|
AnswerShow all 3 answers
Response from Greg E | Reviewed this property |
The hotel is approximately 15 miles North of the airport and similar distance to downtown. It really isn’t convenient to either location, though it’s a good hotel.
1
Vote
amberleanne87
11 February 2018|
AnswerShow all 2 answers
Response from Jay M | Reviewed this property |
Airport is approximately 14 miles and Downtown is 8 miles, depending where you're headed. I've seen posts where people have stayed at this hotel to attend NASCAR events, so it shouldn't be to bad of a commute. I hope this... More
1
Vote
Grant O
1 May 2017|
Answer
Response from HICUmgmt | Property representative |
Dear GrantO899, Unfortunately our hotel shuttle does not go to the airport. I believe there are several different taxi companies located at the Charlotte Airport that could bring you to our hotel and we could help you... More
0
Votes
Room Tips
"Choose a room with broad walk view if you can."
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"i'm in room 312"
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"Always take a high room away from the elevators, in any hotel."
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"Pick a top floor to avoid hearing people above you"
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