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09/04/2017 10/04/2017
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    Holiday Inn Charlotte Airport Hotel

    2707 Little Rock Rd, Charlotte, NC 28214-3020
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (22)
    Room & Suite (12)
    Dining (2)
    Overview

    • Excellent49%
    • Very good32%
    • Average13%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Holiday Inn Charlotte Airport Hotel
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews charlotte airport both dinner and breakfast long layover big hotel missed our connecting flight free shuttle on site restaurant shuttle service park and fly early flight an overnight stay room was spotless housekeeping staff king room easy access ihg clt closeness airline renovation
    Reviewed 20 August 2016 via mobile

    I love when we checked in last minute after a flight cancellation that it was quick, a room was available, and the price was reasonable. However employee misinformation and miscommunication is poor service. We were up and I'm the lobby at 3:40 to make our...More

    Helpful?
    Response from Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel

    Dear Becky S., I regret that we provided you with bad service and a poor customer experience—it is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer exceptional service. We very much appreciate...More

    Reviewed 20 August 2016 via mobile

    Its very comfortable for a traveler, nice pristine looking pool, not very private tho. Rooms clean and very comfortable. However remember this: Stay Away From The Restaurant overpriced and very awful food, eggplant parm tasted like canned tomato paste, Ruben sandwich very dry, shrimp appetizer...More

    Helpful?
    Response from Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel

    Dear Myrts78, Thank you for the review. I apologize that we were unable to meet your standards. We strive to provide excellent customer service and will be looking into what we can do differently to ensure that all of our guests are satisfied. We have...More

    Reviewed 18 August 2016

    I am a Holiday Inn Platinum member so I have stayed at many many Holiday Inn, and have to say this was one of my least favorite., due to the housekeeping. I had to call front desk to have them come back and clean after...More

    Helpful?
    Response from Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel

    Dear irishshalew, Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention and we sincerely hope that you will have no further cause for any complaint in our service and hope you are satisfied with the corrective...More

    Reviewed 13 August 2016 via mobile

    This place was a breath of fresh air after being stuck at the airport all day. The facility is very clean and the staff is extremely friendly. The free shuttle came along with instructions of which shuttle to take to get to my rescheduled flight....More

    Helpful?
    Response from Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel

    Dear Gerri D, Thank you for taking the time to review our property. I am glad to hear that our staff was able to make your stay a pleasant one by providing excellent customer service. The next time you are in town, do not hesitate...

    Reviewed 13 August 2016 via mobile

    Our flight got canceled on the way through at 12am. Called a few other hotels and we're all booked. Holiday inn had a few rooms open and even provided a shuttle to pick us up at 1am. Room was very clean and nice. Shuttle back...More

    Helpful?
    Response from Danna2707, Front Office Manager at Holiday Inn Charlotte Airport Hotel

    Dear Sean M, We appreciate your five star review and the time that you have taken to share your experience with us! Thank you for being a valued guest of the Holiday Inn Charlotte-Airport and for your business. We look forward to your next stay!

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Multilingual Staff
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Photos
    Traveller (22)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (21)
    Nearby
    Nearby Restaurants
    Miguel's Restaurants Incorporated
    172 reviews
    .31 km away
    Showmars Restaurant
    43 reviews
    .58 km away
    Arby's
    12 reviews
    .67 km away
    The Courtyard Cafe
    9 reviews
    .20 km away
    Nearby Attractions
    Carolinas Aviation Museum
    483 reviews
    2.31 km away
    Charlotte Douglas Airport Overlook
    333 reviews
    2.27 km away
    American Airlines Admirals Club
    11 reviews
    2.17 km away
    Actor's Theatre of Charlotte
    19 reviews
    5.68 km away
    Questions & AnswersAsk a question
    PettsWVU01
    Thinking about staying here on a Thursday night before our Friday flight. Can we leave our car here for the week while we are gone and use the shuttle? If so, is there a fee?
    10 February 2017|
    Answer Show all 6 answers
    Response from Alexiamccrary | Property representative |
    Good morning, We do have a Park and Fly program that is $25 for the first 7 days. We look forward to serving you! Alexia
    1
    Vote
    Patty E
    Can we get shuttle service at 9:00 pm?
    18 October 2016|
    Answer Show all 4 answers
    Response from Ellen S | Reviewed this property |
    I think so. We flew in at 6, ate at restaurant, stayed the night, and took the shuttle back to the airport where we picked up our car, thus saving 1 day car rental fee. Hotel was nice, staff courteous, shuttle very... More
    0
    Votes
    Patty E
    Our flight arrives at 9:00 pm. Can we get the shuttle service at that time?
    18 October 2016|
    Answer Show all 5 answers
    Response from irishshalew | Reviewed this property |
    Patty E we drove to this location and they start at 9:15 for the shuttles
    0
    Votes
    Room Tips
    "If you don't want a very long walk down a very long hallway, ask for one near an elevator."
    Jennifer L, 1 month agoRead review
    "1st or 2nd floor back of the building away from airport"
    Judith R, 1 month agoRead review
    "Use the hotel for long term parking, and park up against the building. Get the king if possible. Great room..."
    Randy B, 3 months agoRead review
    "The place is big. Ask for a room close to the lobby."
    TanednReady, 3 months agoRead review
    "right under flight paths....pretty loud, hard to sleep"
    Matthew W, 5 months agoRead review
    "It is an airport hotel, so obviously don't stay on the top floor if you have a choice."
    Bartleymon, 5 months agoRead review
    "lower floor"
    Oliver B, 5 months agoRead review
    "Construction is underway behind the hotel. Ask for a room facing the front of the hotel."
    Kenneth H, 7 months agoRead review
    "Late cancelled flights means late arriving guests. Get a room at the furthest end of the hall to avoid the..."
    Jenny F, 7 months agoRead review
    "Above first floor"
    Ellen S, 8 months agoRead review
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