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All reviews charlotte airport hub bar front desk big hotel on site restaurant free shuttle shuttle service flight cancellation leave your car an overnight layover american airlines next morning comfortable beds minute drive nice room late check nice stay
We stayed at this property when our original reservation was at an overbooked property.
The front desk manager went the extra mile to ensure we felt welcome and valued as a guest. Heather is definetly a professional who has a strong grasp of the hospitality...More
Date of stay: December 2018
Response from EbenA25, Manager at Holiday Inn Charlotte Airport HotelResponded 6 days ago
Thank you so much for your great review of our hotel and staff, Heather! You hit the nail right on the head. We are truly happy to hear you loved your stay with us. We look forward to seeing you again soon.
We stayed twice within 10 days, arriving in the USA and when our son left us to go home. We had the same room on both occasions. It was large, comfortable and clean. The desk staff and restaurant staff were excellent, helpful and friendly.
Date of stay: October 2018
Response from EbenA25, Manager at Holiday Inn Charlotte Airport HotelResponded 11 October 2018
Hello Dear Guest,
We are all so pleased to hear you loved your stay with us. Thank you for your great review of our hotel and staff. We truly appreciate your time and feedback and look forward to serving you again soon.
If you have the pleasure of meeting James, He is the man! I was informed he has held this position of first-point of contact service for 13+ years. As my experience from "feel important" to "someone just doing a job", He is the ICING for...More
I can’t brag on this hotel and their staff enough. Everyone is so incredibly helpful, efficient, and warm. They embody everything that IHG is all about and I appreciate that - thank you all so much for your kindness!
The hotel is spotless clean, not...More
Awesome stop, front desk staff and room were great. Grumpy waitress at restaurant and bar tender was abscesses with guys at the bar but all other staff was fantastic. When we finally got served, the food was ok. I would not return to the restaurant/bar...More
The newly renovated Holiday Inn Charlotte Airport is located just one mile away from Charlotte Douglas International Airport and minutes from the Queen City's finest attractions. Our 7 million dollar …Morestate-of-the-art renovation includes guest rooms, lobby, restaurant, bar, and over 5,000 square feet of meeting space, as well as exterior renovations to include building, parking lot, and landscaping. Amenities include complimentary in-room Wi-Fi access, fitness center, 24-hour business center, complimentary 24-hour airport shuttle service, outdoor pool, complimentary on-site parking, and The Hub Bar & Grill. The Hub Bar & Grill is a full service restaurant offering classic American cuisine for breakfast, lunch, and dinner with a wide variety of draft beer, wine, and cocktails. The Holiday Inn Charlotte Airport is only minutes away from some of the area's finest attractions including the Carolinas Aviation Museum, Billy Graham Library, US National Whitewater Center, Charlotte Convention Center, Bank of America Stadium, Uptown Charlotte, NASCAR Hall of Fame, Charlotte Knights Stadium, Carowinds Amusement Park, and Charlotte Motor Speedway. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.