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Hilton Charlotte University Place

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#19 of 178 Hotels in Charlotte
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1 room 2 adults 0 children
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Hilton Charlotte University Place
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1,481 Reviews from our TripAdvisor Community

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Showing 1,466: English reviews
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Raleigh, United States
Reviewed yesterday NEW

Fantastic hotel- classy, nice amenities, clean/modern rooms in a delightful location. Walking distance to restaurants/nightlife & shopping. Hilton always makes it a point to make our family feel valued as a guest!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 677jenniez
HOTEL’S FAVOURITE REVIEW
Reviewed 12 March 2017 via mobile

Wonderful service and hospitality! Lynette Roberson and Christie Swaringen in the Edgewater Bar and Grille were excellent. Lynette served my husband and chatted with him until I arrived and later on Christie made me a fantastic drink called "Christie's Punch." Yummy! Noi Taylor and Anita Foster, who staffed the executive lounge, deserve major kudos for their attentiveness and pleasant demeanor,...

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1Thank Jennifer C
About Hotel's Favourite Review
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay. I'm happy that Lynette and Christie presented excellent service in the bar. Also that Noi and Anita displayed a pleasant demeanor and attentiveness during your visists to the executive lounge. I'll be sure to share you very kind...

Reviewed 2 days ago NEWvia mobile

My wife and I stayed at the Hilton Charlotte University Place while in town for business. What stands out the most is the staff's phenomenal job. We were there for two nights. The food and overall organization of the hotel were great as expected. I used the valet and the respectful young man (Bobby Murray), was very helpful and professional.

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Thank Jim Y
Manassas, United States
Reviewed 3 days ago NEW

This hotel sits on a man made lake with lots of restaurants and shops. Overall the hotel is a very nice property, however the staff could be a little friendlier at times and acknowledge familiar faces. The restaurant serves decent food. My favorite is their salmon, blackeye pea succotash, brussel sprouts, and their green tomato BLT sandwich. They have an...

Review collected in partnership with Hilton Hotels & Resorts
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Thank V1109BLangelaw
Charlotte, North Carolina
Reviewed 6 days ago NEW

I really enjoyed my stay . The room was lovely , and the view was great. I would totally recommend anyone to stay at the Hilton it was a overall enjoyable stay. Everything was to my enjoyment and satisfaction

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jasminew234
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for your taking the time to share your wonderful experience here at the Hilton Charlotte University Place. We are glad to hear that everything was to your satisfaction. We appreciate your positive feedback and look forward to you choosing to make the Hilton Charlotte University Place your "must stay" location. Sincerely, Theresa Foust Guest Loyalty...

Tulsa, Oklahoma
Reviewed 1 week ago via mobile

This is a great hotel in Charlotte. Nice room product. Very clean and well appointed. The hotel is on a small lake with a small shopping center attached via pedestrian bridges. Not all the stores are occupied but there are several restaurants and shops at your avail. Good solid choice for overnight stay or meeting

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Helpful?
Thank Dianne D
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Dianne D, Thank you for your positive comments in regards to your recent stay . We were delighted to hear that you not only enjoyed the hotel but also enjoyed the surrounding shops and restaurants. We look forward to you choosing the Hilton Charlotte University Place as your "choice" hotel the next time you are in the area. Sincerely,...

Bradenton
Reviewed 1 week ago

This was one of the best experiences so far. Other than internet issues everything was very nice. Staff was exceptionally pleasant and attentive. The location is good, nice restaurants within walking distance and some shopping. Good value

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank monad174
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and the staff. It was our pleasure to accommodate you during your stay and we look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Theresa Foust Guest Loyalty Manager

Reviewed 1 week ago

Something in the room made me cough so bad, that I ended up relocating to our car in the middle of the night. I slept outside for over three hours before returning to the room. Reservation manager refused to offer any form of a refund. I would not recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jessica S
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Jessica S, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you did not have a satisfactory stay. The Executive Team are reviewing your comments in regards to an issue with the air. Your feedback will be used to assist in improving...

Winston Salem, North Carolina
Reviewed 1 week ago

Overall the hotel was great. The rooms were clean. The gym area was good.I was there for business. So the conference room was nicertainly sizes. The food was good. The lobby area was nice and spacious.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank bonitap972
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, I'm glad to hear that you enjoyed the cleanliness of the hotel and the amenities. It was a pleasure to accommodate you during your business trip and look forward to see you again in the near future. Sincerely, Theresa Foust Guest Loyalty Manager

Charlotte, North Carolina
Reviewed 1 week ago

While booking I liked the idea of a hotel right next to a lake which has a boardwalk and restaurants alongside. When I checked in I told the concierge the purpose of my visit and that I was visiting with family, and they gave me a room on the executive level. The executive level rooms include access to the lounge....

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Helpful?
Thank harpal469
Theresa F, Public Relations Manager at Hilton Charlotte University Place, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and the staff. I'm glad to hear that the manager sent up a welcome package for your family to enjoy. It was our pleasure to accommodate you during your stay and we look forward to welcoming you back...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Lakeside multistory hotel & adjacent tower located mins. from University of North Carolina-Charlotte & Charlotte Motor Speedway. ... more   less 

Additional Information about Hilton Charlotte University Place

Address: 8629 JM Keynes Dr, Charlotte, NC 28262
Region: United States > North Carolina > Charlotte
Price Range: $176 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Charlotte University Place 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Travelocity, Priceline, Cancelon, Hotels.com, TripOnline SA and getaroom.com so you can book your Hilton Charlotte University Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Charlotte Hilton
Hotel Style:
#13 Family Hotel in Charlotte
#16 Business Hotel in Charlotte
#21 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Charlotte University Place staff and other travellers.
11 questions
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Questions? Get answers from Hilton Charlotte University Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views of lake and shopping area towards side and rear of hotel.”
BrideMomSanAntonio, 8 Apr 2017 | Read review
“ask for lake view and roof air conditioning (not the one on the wall that are all quite noisy)”
StefanoS476, 7 Apr 2017 | Read review
“Room 713 was a standard room”
90edwardd, 30 Mar 2017 | Read review
“I'm a Hilton rewards member. I have never had a bad room.”
Traveling_Ms_Mariah, 30 Mar 2017 | Read review
“Rooms on the other side of the hotel from the road could hear noise from ventilation equipment (or whatever is back there).”
471jimb, 28 Mar 2017 | Read review
5 of 5