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Fairfield Inn & Suites Charlotte Uptown

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#42 of 175 Hotels in Charlotte
Certificate of Excellence
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Fairfield Inn & Suites Charlotte Uptown
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191 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Cary, North Carolina
Reviewed 30 July 2015

We stayed in this hotel for one night. It was recently renovated. The room was very clean, big, and had a very comfortable bed. The hotel has a tavern with very good quality bar food and drinks. There is also a complementary shuttle that picks up and drops off within a 3 miles radius. This makes it very easy to...

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Helpful?
Thank Redfurdog
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for your wonderful feedback about your overnight stay at the Fairfield Inn & Suites Charlotte Uptown. I am glad that you enjoyed your stay with us and that you loved your immaculate accommodations. We appreciate your comments regarding our courteous staff who took great care of you and that our shuttle service proved to be excellent for your...

Reviewed 26 July 2015

I needed a hotel room near the Nascar Hall of Fame so my son could walk there, and a place close for me to drive to Carowinds Amusement Park. I found this gem in Charlotte and had an awesome experience. The hotel is located in downtown Charlotte and close to everything. The hotel looks to be newer and was richly...

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Helpful?
Thank Calizio
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

We’re delighted you and your family enjoyed your stay and we appreciate your gracious feedback for Fairfield Inn Charlotte Uptown. I am extremely delighted you had a flawless stay from the start to the finish. It gives me immense pleasure that you were impressed with everything from our well maintained décor, your accommodations, complimentary services and our wonderful staff. Thank...

Miami, Florida
Reviewed 26 July 2015

I stayed in this Hotel for 3 nights and loved it. The decoration and setup was a surprise for me being this North Carolina it was very nice. I had dinner twice at the hotels bar and it was very good. They have a good selection of IPA beers which a good. The room was clean and with great decor....

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Helpful?
Thank Miguel H
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

It sounds like you had a fantastic business trip! We like to ensure that our business guests' visits are both enjoyable and productive. I am glad that you were impressed with our property and also with the convenience of our location. I am happy to read your room was impeccably clean, you relished the food at our bar and appreciated...

Kingston, Tennessee, United States
Reviewed 20 July 2015 via mobile

Recently stayed here, over the weekend for a concert at the Time Warner Cable Arena. We only stayed one night, however they made a great impression on us. The staff was so kind and helpful. The woman who checked us in even helped us plan the best walking route to get to the concert. The room was great in size...

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Helpful?
Thank Kaleigh G
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Uptown for your overnight accommodations and sharing your wonderful experience with us. It was a pleasure to read that our associates were able to impress you, especially my front desk associate who took great care of you along with the exceptional service during your stay. I have shared your comments with them...

Irmo, South Carolina
Reviewed 18 July 2015

we stayed two nites. for price room was small. noise at nite with fire and ambulance was very annoying. Room heat unit and cooling would not leave the fan on continous as this would have helped hide noise at 2 am and 4 am. bedding was comfortable. bath was up dated room was clean. too noisy.. and small for price...

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Helpful?
Thank Randy B
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing us recently for your accommodation needs and for the candid feedback of your two nights stay. We are glad you liked our clean accommodations, comfortable beds, the breakfast we served, as well as, the facilities we had to offer. However, I am sorry for the noise issue you encountered and for the inconvenience it caused. Regarding...

Virginia Beach, Virginia
Reviewed 13 July 2015

I would first like to state how nice of a property this is, the location is very nice in central uptown Charlotte. They have a shuttle service that will take you anywhere in a three mile radius of the hotel, and it runs from 7 am to 11pm. The shuttle driver was very nice. My check in was very smooth...

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Helpful?
Thank Ariana M
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for your feedback regarding your recent visit to the Fairfield Inn & Suites Charlotte. I appreciate your comments regarding the hotel’s associates. I am very sorry that you feel the interaction with one of our managers was not appropriate. I am confident his only goal in the conversation was to assure that all the guests in the hotel,...

Charlotte, North Carolina
Reviewed 13 July 2015 via mobile

I visited this hotel before booking for a surprise 40th getaway for my boyfriend because I was interested in seeing the renovations and the amenities. Housekeeping manager Ms. Howze took me up and showed me all the room options including the Presidential Suite which is phenomenal. All the rooms were spotless. I booked and we thoroughly enjoyed our stay. We...

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Helpful?
Thank LaShay74
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you so much for your great response and for the high rating regarding your stay! I am so glad you found our hotel and the restaurant to be of such great value for the price, and enjoyed the food we served. We pride ourselves on offering everything needed and anticipated in a hotel and make it convenient without breaking...

Reviewed 13 July 2015 via mobile

This was the worst hotel experience for us. We were in town because I had a early doctor appointment nearby the next morning. The lobby looked good but as soon as we got onto the hot elevator I knew this was an old building with a facelift. The room was smaller than expected for an accessible room 😒 The a/c...

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Helpful?
Thank NiyahsMommie
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for your feedback regarding your recent visit. It is disappointing that your experience fell so short of your expectations....and ours. Please accept my apologies for the problems you experienced. Friendly, efficient service, along with perfect housekeeping are minimum standards that each guest should receive on every visit. Your suggestions regarding TV channels and breakfast offerings are appreciated, and...

Trinity, Florida
Reviewed 9 July 2015

From the time we arrived until the time we departed we were treated like kings and queens. The staff there is really great and so helpful in every way. Facilities are excellent. The restaurant could use a little updating but that is minor.

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Thank Ron S
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing the Fairfield Inn & Suites Charlotte Uptown for your stay while on a business trip. We take great pride in providing excellent service to our guests, and reading your comments assures me that we are on the right track. I also appreciate you pointing out our wonderful facilities. Thank you again and we hope to welcome...

Belmont, North Carolina
Reviewed 9 July 2015

Stayed here overnight on a date night. We walked to downtown and ate at one of our favorite restaurants. Upon return, we visited the bar, which is on site 1st floor. It had very nice decor and a friendly staff and lots of tables. Breakfast the next morning was a bit crowded with sports teams in for weekend, but food...

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Helpful?
Thank NetGuruNC
TheHotelGM, General Manager at Fairfield Inn & Suites Charlotte Uptown, responded to this review

Thank you for choosing the Fairfield Inn Charlotte Uptown for your overnight accommodations. We are glad that our staff made you feel welcome and our location proved to be excellent for your visit. We are happy to learn that you liked our bar and the service as well. It was also nice to know that you enjoyed the breakfast you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Fairfield Inn & Suites Charlotte Uptown, a hotel with outstanding service to make all of your travels easy and comfortable - at an exceptional value. We are always ready to welcome you with amenities like thoughtfully designed guest rooms and suites that allow you to work and relax, free Wi-Fi throughout the hotel to stay connected during your stay, and fitness facilities that include a pool and exercise room. Our hotel in Uptown Charlotte offers locally craft beer and southern favorites at our on-site restaurant and pub, Q-Tavern! Fairfield Inn & Suites Charlotte Uptown also offers state of the art and innovated meeting spaces. With over 9600 square feet of event space in our Studio 220 facility, our team of meeting and catering professionals are here to help fashion any event you need. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites to help you get it done when you travel. We hope to see you soon in Uptown Charlotte! ... more   less 

Additional Information about Fairfield Inn & Suites Charlotte Uptown

Address: 201 S McDowell St, Charlotte, NC 28204 (Formerly Charlotte Plaza Uptown Hotel)
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $219 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Charlotte Uptown 3*
Number of rooms: 193
Reservation Options:
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Also Known As:
Crowne Plaza Charlotte Hotel Charlotte
Charlotte Crowne Plaza
Hotel Style:
#28 Family Hotel in Charlotte
#29 Business Hotel in Charlotte
#38 Romantic Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charlotte Uptown staff and other travellers.
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Canada
over a year ago

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Questions? Get answers from Fairfield Inn & Suites Charlotte Uptown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on the interstate side.”
 of 5 bubbles KurtLS, 13 Feb 2017 | Read review
“Northwest side of the building is opposite side as interstate and has view of the pool”
 of 5 bubbles caenative, 7 Dec 2016 | Read review
“I was on the Interstate side but it was not too noisy.”
 of 5 bubbles chefnickbell, 22 Nov 2016 | Read review
“Loved my room at the end of the 9th floor corridor.”
 of 5 bubbles LORIF450, 26 Oct 2016 | Read review
“Our room was on the north side of the hotel. Suite was large and comfortable.”
 of 5 bubbles Hanoverton1, 21 Sep 2016 | Read review
5 of 5