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Embassy Suites by Hilton Charlotte

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1,195 Reviews from our TripAdvisor Community

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Showing 1,187: English reviews
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Ridgeland, Mississippi
Reviewed yesterday NEW

Fix the internet. Give me points for internet problem. Breakfast staff was very nice. The front desk was very helpful in finding activities for me and my family. I would have liked a big suite. I will stay here again.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kenchrcam
Apollo Beach, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

I have stayed at this hotel on and off for almost six months traveling back and forth to Charlotte on business. They are just completing a renovation of the lobby and other common areas, and this hotel shows extremely well! There are two members of this staff that deserve special commendation. Avery on the front desk is outstanding! Not only...

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Helpful?
1Thank ApolloBeachWanderer
About Hotel's Favourite Review
KevinCharlotte, General Manager at Embassy Suites by Hilton Charlotte, responded to this review

Hi ApolloBeachWanderer, Thank you very much for your great review! I'm very happy to see you've been staying with us often as a Diamond member. I really appreciate your loyalty to Hilton and our hotel. You are right - Avery and Wanda are the best! I feel extremely fortunate to have a great team but Avery and Wanda are truly...

Upper Marlboro, Maryland
Reviewed yesterday NEW

My first time staying at Embassy Suites Charlotte was nice. I was greeted by Avery at the front desk. He was professional, upbeat, and friendly. The room was spacious and clean. I was a bit surprised by the size of the lobby. It was much bigger than I expected. There was a manager reception with complimentary drinks that added a...

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Helpful?
Thank PittPanther93
Austin, Texas
Reviewed yesterday NEW

Super friendly and helpful staff! Clean and nice hotel with great breakfast. Wanda at breakfast was so kind and friendly we wanted to take her with us:). She really put a smile on all of our faces... shuttle from airport was great with friendly drivers... nice people and place.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kittymadre
Hollywood, Florida
Reviewed yesterday NEW

The hotel was amazing! From the moment you enter the lobby, you will be impressed. The staff was knowledgeable and helpful. They are more than willing to accommodate you anyway possible. The rooms are spacious, clean and provide you with whatever amenity you could desire. The only drawback was the slow standard internet connection. It was very frustrating...Next time, I...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank DavidHayes1906
Boston, Massachusetts
Reviewed 2 days ago NEW

After poor experience trying to book at Home 2 Suites I reached out to the Doubletree for a one night stay 2 rooms. I spoke with a very nice woman on the phone who took my reservation over the phone. It was 1am in the morning and the stay was due to a cancelled flight. Needless to say I was...

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Helpful?
Thank SuitcaseLife75
Bristol, Tennessee
Reviewed 4 days ago NEW

Stayed here for a night after arriving from a flight from Vegas. We had parked our car here and had taken the shuttle to the airport. Definitely a wonderful service by Embassy Suites! We parked in a covered garage and felt like our car was safe. It was very reasonable too. Once we arrived back after our trip, we called...

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Helpful?
Thank 2bemullins5
Cary, United States
Reviewed 5 days ago NEW

Wonderful staff - happy to assist and meet your needs. Beautiful hotel. Bed slept great! Enjoyed the breakfast and evening reception. Ordered salmon dinner in the bar area. Food quality and service were excellent. I requested a 1pm check out and they accomodated my needs.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lauralG8922GH
Greenville, North Carolina
Reviewed 1 week ago

When visiting Charlotte I highly recommend this property! It is in a prime location just about 10 minutes from City Center and a ton of local attractions. My girlfriend and I stayed the weekend to attend the St. Patricks pub crawl and also a Charlotte Hornets game and getting into the city was easy on both occasions. The service and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank KyleSmithHltGrn
Lawrenceville, Georgia
Reviewed 1 week ago

Stayed @ Embassy Suites in Charlotte last weekend. I had an amazing time. The front desk staff was amazing and the room was clean and updated. The bar staff at the managers reception were pretty curt and when we ordered room service the food wasn't cooked all the way. The room service staff promptly credited our bill.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank tiffanycE4257FP

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our Embassy Suites Charlotte hotel is in very close proximity to the Charlotte Douglass International Airport and we offer an airport shuttle. Not to mention we are less than 1 mile from the Woodlawn station that will take you into Uptown Charlotte using the Lynx lightrail. We are an all-suite hotel providing our guests with a free hot made to order breakfast daily. Boasting ample meeting space, indoor pool, fitness center and an onsite restaurant/lounge we have something for everyone. Did you bring the kids with you? We even have convenient vending machines to keep the little ones occupied. ... more   less 

Additional Information about Embassy Suites by Hilton Charlotte

Address: 4800 South Tryon St, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte > Eagle Lake
Price Range: $183 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Charlotte 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Orbitz so you can book your Embassy Suites by Hilton Charlotte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charlotte
Charlotte Embassy Suites
Hotel Style:
#38 Business Hotel in Charlotte
#43 Romantic Hotel in Charlotte
#49 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charlotte staff and other travellers.
7 questions
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Kelseyville, California
8 months ago
Pekin, Illinois
over a year ago
over a year ago
Charlotte, North Carolina

See all questions (7)

Questions? Get answers from Embassy Suites by Hilton Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Hilton Honors and/or provide your number to receive free wifi and a gift bag.”
 of 5 bubbles 2bemullins5, 19 Mar 2017 | Read review
“Lower floor”
 of 5 bubbles Marabella2014, 7 Mar 2017 | Read review
“Choose an end room, more spacious & private”
 of 5 bubbles tacketsa, 17 Feb 2017 | Read review
“stay on the opposite side of the elevator its away from the road.”
 of 5 bubbles MattB2, 29 Jan 2017 | Read review
“Ask for a room on the back of the property. Rooms on the front have some traffic noise.”
 of 5 bubbles BizTraveller48180, 20 Dec 2016 | Read review
5 of 5