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Courtyard Charlotte Arrowood

353 reviews
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Traveller (42)
Room & Suite (38)
Pool & Beach (4)
Overview
  • Excellent48%
  • Very good34%
  • Average13%
  • Poor3%
  • Terrible2%
Travellers talk about
“bistro food”(4 reviews)
“front desk”(53 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Offers from Courtyard Charlotte Arrowood
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Rooms
6 Mar.7 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (353)Write a Review
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8
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All reviewsbistro foodfront deskroom was cleanfirst floorsouth carolinaeasy accesscomfortable hotelparking lotenjoyed my staycomfortable staybusiness tripking suiteconvenient locationstayed here for one nightgreat roomoutdoor poolhotel staff
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51 - 55 of 345 reviews
Reviewed 6 January 2017

This hotel is very clean and conveniently located to Route 77 & Hwy 485, Tryon St & Nation's Ford Rd. Our housekeeper, Mary, was a wonderful person and kind, thoughtful soul. She always made sure we had what we needed. There's an outdoor pool, so...More

1  Thank Regina D
Response from Desty D, Front Office Manager at Courtyard Charlotte ArrowoodResponded 10 January 2017

Dear Regina D, On behalf of Courtyard Charlotte Arowood, I would like to thank you for your kind review. I am happy to see you enjoyed your stay with us. Also, we are also thrive to provide the best in hospitality industry and to deliver...More

Reviewed 20 December 2016

I stayed here one night while on business in Charlotte. The rates were favorable and the location fit my needs. The hotel, unfortunately, was in the middle of upgrading their elevators but that was OK since they offered some nice benefits if I would carry...More

Thank orth1
Response from Desty D, Manager at Courtyard Charlotte ArrowoodResponded 23 December 2016

Dear Orth1, It is a great feeling when we see the review like yours during our construction. We really appreciate your patience and understanding when we really have the limited facility. Our goal are to make our guests' stay to be memorable and we achieved...More

Reviewed 18 December 2016

I travel on business frequently and stay in this particular Courtyard Marriot on purpose... you cannot beat their customer service! When the heat stopped working in my room, they responded quickly and immediately assigned and moved me to another room. Again, customer service is what...More

Thank Janis P
Response from Desty D, Manager at Courtyard Charlotte ArrowoodResponded 23 December 2016

Dear Janis P, We are striving to be the best in hospitality industry and we have achieved our goal when we had such a wonderful guest like. We really appreciates the time you took and gave us such a marvelous review. We are hoping to...More

Reviewed 4 December 2016 via mobile

Nice room, friendly staff and a great coffee bar. Stayed at this hotel for a conference. The conference room was convenient to our rooms and comfortable for our needs with a restroom located nearby. I also used he fitness room And other than unsupervised kids...More

Thank Nancy P
Response from Gail B, Manager at Courtyard Charlotte ArrowoodResponded 6 December 2016

Dear Nancy P, So happy to hear that you enjoyed your stay with us. We definitely have some great amenities to make our guests comfortable, whether you are travelling for business or leisure. We hope to see you again the next time you are in...More

Reviewed 22 November 2016 via mobile

I am very critical when it comes to hotels because I have high expectations but I have to say that I did not identify anything negative during my entire stay. The common areas and rooms were clean and the staff very nice. I even allowed...More

Thank EvansMiss
Response from Desty D, Director of Sales at Courtyard Charlotte ArrowoodResponded 24 November 2016

Dear EvansMiss, It is so wonderful to hear someone to give us such a review. And I am so happy to hear you and your little niece had a pleasant stay with us. It is our top goal as a team to provide the best...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 104 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 104 - USD 227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (38)
Pool & Beach (4)
Questions & Answers
Ask a question
Timothy L
14 July 2016|
Answer
Response from Poppopca | Reviewed this property |
We travel with a service dog. I do not know I suggest you call them
0
Votes
jmccabe2016
1 June 2016|
Answer
Response from Kellam21853 | Reviewed this property |
They did not offer any kind of shuttle services.
0
Votes
Londonundrground
17 October 2015|
Answer
Response from Lindsay N | Property representative |
13 miles - gps says 20 minutes- we would be glad to have you!
1
Vote
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123
Room Tips
"Take rooms inside the Hotel or upper floors away from the parking lot"
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"consider asking for a room close to the desk if traveling solo"
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"Ask for closer to front desk if security is a concern"
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"Great access into hotel at side entrances."
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