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Courtyard Charlotte Arrowood

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#47 of 175 Hotels in Charlotte
Certificate of Excellence
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Courtyard Charlotte Arrowood
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306 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Reviewed 2 days ago NEW

From a speed check-in to departure, the people who work there are efficient, kind and go our of their way to help all who walk through their doors. Bridgette and the others I observed wore many hats in serving the clientele from providing coffee when the Bistro was not open to making suggestions for shopping, eating and entertainment. The room...

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Thank csam51
Reviewed 6 days ago NEW

Incredible customer service. Gorgeous rooms, extremely clean and spacious. Very impressed that the have a sundries room. My husband forgot his shaving cream. Went to the front desk and was escorted to a room stock full of almost all essentials that one might forget when packing. Deals can be found online at Living Social.

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Thank June K
Cary, North Carolina, United States
Reviewed 1 week ago

Great stay at the Courtyard. Was in town on back-to-back weekends for soccer tournaments. The staff was very friendly and accommodating. Rooms were well appointed and comfortable. Great overall visit.

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Thank Jim M
Desty D, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Jim M, On behalf of Courtyard Charlotte Arrowood, I would like to thank you for choosing us to be your place during your back to back for soccer tournaments. Our promise is to deliver safe, clean and comfortable hotel, and we are glad that we are able to delivered our promise to you. We are looking forward for your...

North Myrtle Beach, South Carolina
Reviewed 3 weeks ago

We stayed here in June and again in December, it will be my hotel of choice when ever in the Charlotte area. The rooms are clean and it has a great pool and in a quiet area with carowinds and panthers stadium near by.

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Thank MDrey420
Desty D, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear MDrey420, I absolutely thrilled to hear such a nice review coming from our return guest. It is our most important goal to see a guest, such as you, to keep coming back and make us your number one choice of hotel when you are in Charlotte. I am looking forward to see you again on your next trip to...

Tennessee
Reviewed 3 weeks ago

We traveled to the Charlotte area several times each year. This property is conveniently located off of I-77 on the South side of Charlotte. We enjoy this property as it is well kept, clean and has a very good staff. Also, the rates are very competitive and there is a nice Starbucks within walking distance. Close to restaurants and shopping.

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Thank Mark M
Desty D, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Mark M, Thank you so much for your kind review. I am happy to hear that we are located conveniently by the highway, restaurant and shopping area. Our main goal is to provide the best in hospitality industry, and we are glad to able to deliver our promise to you. We are looking forward to have you as our...

Morristown, New Jersey
Reviewed 6 January 2017

This hotel is very clean and conveniently located to Route 77 & Hwy 485, Tryon St & Nation's Ford Rd. Our housekeeper, Mary, was a wonderful person and kind, thoughtful soul. She always made sure we had what we needed. There's an outdoor pool, so request a first floor courtyard room during the nice season to walk right out to...

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1Thank Regina D
Desty D, Front Office Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Regina D, On behalf of Courtyard Charlotte Arowood, I would like to thank you for your kind review. I am happy to see you enjoyed your stay with us. Also, we are also thrive to provide the best in hospitality industry and to deliver comfortable and clean room, and Mary personally did that for you. I am looking forward...

North Carolina
Reviewed 20 December 2016

I stayed here one night while on business in Charlotte. The rates were favorable and the location fit my needs. The hotel, unfortunately, was in the middle of upgrading their elevators but that was OK since they offered some nice benefits if I would carry my bag up one flight (or they would have a bellman do it for me)....

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Thank orth1
Desty D, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Orth1, It is a great feeling when we see the review like yours during our construction. We really appreciate your patience and understanding when we really have the limited facility. Our goal are to make our guests' stay to be memorable and we achieved that goal when a wonderful guest, such as you, took their time to review. We...

Reviewed 18 December 2016

I travel on business frequently and stay in this particular Courtyard Marriot on purpose... you cannot beat their customer service! When the heat stopped working in my room, they responded quickly and immediately assigned and moved me to another room. Again, customer service is what keeps me coming back!

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Thank Janis P
Desty D, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Janis P, We are striving to be the best in hospitality industry and we have achieved our goal when we had such a wonderful guest like. We really appreciates the time you took and gave us such a marvelous review. We are hoping to see you again when you are back in Charlotte. Happy Holiday!

Houston, Texas
Reviewed 4 December 2016 via mobile

Nice room, friendly staff and a great coffee bar. Stayed at this hotel for a conference. The conference room was convenient to our rooms and comfortable for our needs with a restroom located nearby. I also used he fitness room And other than unsupervised kids in there for awhile that was good too.

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Thank Nancy P
Gail B, Manager at Courtyard Charlotte Arrowood, responded to this review

Dear Nancy P, So happy to hear that you enjoyed your stay with us. We definitely have some great amenities to make our guests comfortable, whether you are travelling for business or leisure. We hope to see you again the next time you are in Charlotte.

Evans
Reviewed 22 November 2016 via mobile

I am very critical when it comes to hotels because I have high expectations but I have to say that I did not identify anything negative during my entire stay. The common areas and rooms were clean and the staff very nice. I even allowed my niece to crawl around on the carpet which is usually a no no because...

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Thank EvansMiss
Desty D, Director of Sales at Courtyard Charlotte Arrowood, responded to this review

Dear EvansMiss, It is so wonderful to hear someone to give us such a review. And I am so happy to hear you and your little niece had a pleasant stay with us. It is our top goal as a team to provide the best for our guests. We are looking forward for your next visit and we do wish...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newly renovated Courtyard Charlotte Arrowood hotel near Carowinds is just minutes from downtown Charlotte at the junction of I-485 and I-77. Its convenient location offers easy access to the Charlotte Convention Center, Fort Mill, SC and attractions such as Carowinds Theme Park and the Billy Graham Library. Business travelers to this Courtyard Charlotte, NC hotel can take advantage of thoughtful amenities and flexible work space with complimentary high-speed internet. Business Parks such as Whitehall, Red Oak and Arrowpoint are minutes away, plus the Charlotte International Airport (CLT) is just 9 miles from the hotel. Families on vacation can relax in our outdoor pool, have breakfast and/or dinner in The Bistro, and enjoy the always friendly Marriott service. For those looking to plan a seminar, meeting or event in Charlotte, the hotel offers 1,200 square feet of flexible meeting facilities. We look forward to welcoming you to the greater Charlotte area. ... more   less 

Additional Information about Courtyard Charlotte Arrowood

Address: 800 W Arrowood Rd, Charlotte, NC 28217
Region: United States > North Carolina > Charlotte
Price Range: $125 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Charlotte Arrowood 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Courtyard Charlotte Arrowood Hotel Charlotte
Courtyard Charlotte Arrowwood
Charlotte Marriott
Charlotte Courtyard
Hotel Style:
#24 Romantic Hotel in Charlotte
#25 Family Hotel in Charlotte
#53 Business Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Charlotte Arrowood staff and other travellers.
8 questions
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Prospect Hill
Morehead City, North Carolina
8 months ago
Charlotte, North Carolina
over a year ago

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Questions? Get answers from Courtyard Charlotte Arrowood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is a good room.”
 of 5 bubbles 33junek, 15 Feb 2017 | Read review
“courtyard view is nice, expecially on 1st floor if swimming weather”
 of 5 bubbles ReginaD642, 5 Jan 2017 | Read review
“This is a generally quiet location but the rooms facing on the inner courtyard are very quiet.”
 of 5 bubbles orth1, 19 Dec 2016 | Read review
“I liked the room that overlooked the pool”
 of 5 bubbles bryant652, 8 Nov 2016 | Read review
“Lower level pool side”
 of 5 bubbles 304tylert, 18 Oct 2016 | Read review
5 of 5