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Baymont Inn & Suites Charlotte-Airport Coliseum

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#134 of 176 Hotels in Charlotte
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Baymont Inn & Suites Charlotte-Airport Coliseum
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620 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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STOCKTON
Reviewed 3 days ago NEW

The heater In our room did not warm the room sufficiently. Couldn't sleep well because I was cold. Asked for an extra blanket and they did not have any due to 2 bus loads of kids staying there and had used them all. Also could not get into the breakfast area due to this same busload. I realize that part...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank LINDA A
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review and understanding the challenges we faced due to the large group. We have brought on someone to look at all our heaters and air conditioners to ensure they are working in top order and to fix/replace any that are not.

Reviewed 4 days ago NEWvia mobile

The room and hotel smells like mold and chlorine. Fortunately we only slept one night. We were force to stay because of the airline miss management of our flight times. They gave us discount to 83 dollars but I would not pay half of that for the room.

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Helpful?
Thank Terry S
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Im sorry you feel this way about our hotel. We do not have any mold problems, and chlorine smell, is from the Clorox we use to sanitize our hotel. We take great pride and offering clean sanitary rooms for all our guests.

Asheville, North Carolina
Reviewed 1 week ago via mobile

Shabby, shabby, shabby. First it was some small nondescript insect on my wife's sheet. Quickly dealt with. The roach of the pillow was another matter. Killed it and sprayed both beds with the deet we were carrying for our trip to the Mexican outback. Toilet seat wouldn't stay up, two conditioners, no shampoo, and "breakfast" was a joke. It was...

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Helpful?
Thank BernieC40
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review. I'm sorry to hear about your experiences and assure you this is not typical of our hotel. While no property can prevent all insects we put in a great deal of effort to ensure it is kept a minimum. We work very closely without our pest control partners to mitigate and when they arise, take...

Greenacres, Florida
Reviewed 1 week ago via mobile

My flight from Charlotte to National Airport was cancelled because of weather (although the weather was okay. After unsuccessfully trying to fly standby twice I was booked on a 9:00 am flight that flew to Columbus, Ohio and then to National. I was given a voucher for a "discounted" room rate (however there was no discount as the listed price...

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Thank Funewriter
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I apologize for your wait at the hotel. As explained to everyone who was waiting, some more than an hour, this was a nation-wide outage that affected all Wyndham hotel properties. It is unfortunate, but also was due to no fault of the hotel. The average check in time for hotel passengers is less than 60 seconds. This outage also...

Gainesville, Florida
Reviewed 2 weeks ago

Review collected in partnership with Baymont Inn & Suites
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Thank drizdar
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Clovis, California
Reviewed 2 weeks ago

This hotel is tucked away in a quiet area surrounded by trees. The staff is kind, accommodating, and friendly. Food was our only complaint. The breakfast runs our of food early. The disappointment is we were told a ham, mac and cheese, and salad dinner would be provided on Valentines day. The ham was plentiful and good. The dinner was...

Review collected in partnership with Baymont Inn & Suites
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Thank sandraf399
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review.

Charlotte, North Carolina
Reviewed 2 weeks ago

Hotel management is horrible and so is the service. Don't waste your time. I left a more detailed review on google

Review collected in partnership with Baymont Inn & Suites
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Thank 265brittneyc
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

I'm sorry you have problems with our hotel's policies. We have strict policies to ensure the safety and security of all our guests and will not waiver on those for select individuals.

Charlotte, North Carolina
Reviewed 3 weeks ago

The people's who run the hotel have bad customer services. They have sign's from the parking lot to the elevator and in every hallway on the floor's, how they will call the police. They only let you park one car on they property. If you have another car they want you to pay $100.00. You can only have visitor's to...

Review collected in partnership with Baymont Inn & Suites
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Thank 842eddiek
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for taking the time to leave your review as I'm sure there are others who had similar concerns. I'm sorry you disagree with the hotel's stance toward the illegal use of marijuana - as the posted signs stated: "This hotel has a zero tolerance policy toward the use of marijuana, violators will be asked to leave, no refund...

Danville, Virginia
Reviewed 3 weeks ago

It was ok the Internet didnt work! I also didnt like that the check in guy didnt let me know I could have paid in cash for the deposit instead of putting it on my card!

Review collected in partnership with Baymont Inn & Suites
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Thank crystalbZ7930CD
ManagerBay, Guest Relations Manager at Baymont Inn & Suites Charlotte-Airport Coliseum, responded to this review

Thank you for your review. We have our policies posted at the front desk as well as online. Due to the high volume of guests checking in, desk clerks often do not have to time to detail all the policies. Your method of payment is used as the default for all expenses during your stay.

Reviewed 3 weeks ago

Some very negative reviews seemed harsh ... clearly a lot of cleanup, remodelling and cleaning has been done. The personnel do their best to overcome it and work hard. Breakfast is free, which should say everything.

Review collected in partnership with Baymont Inn & Suites
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Thank blockymonk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated near Charlotte-Douglas International Airport, Baymont Inn is 2.4 mi (3.9 km) from Carolina's Aviation Museum and 2.9 mi (4.7 km) from Dowd House Historic Site. Bank of America Stadium and Time Warner Cable Arena are also within 6 mi (10 km). And a short drive to Carowinds. Baymont Inn & Suites features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, laundry facilities, a 24-hour front desk, and express check-in are onsite. All 111 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests. ... more   less 

Additional Information about Baymont Inn & Suites Charlotte-Airport Coliseum

Address: 3101 Scott Futrell Drive, Charlotte, NC 28208 (Formerly Days Inn Charlotte Airport / Coliseum)
Region: United States > North Carolina > Charlotte
Price Range: $89 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Charlotte-Airport Coliseum 2*
Number of rooms: 113
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Also Known As:
Days Inn Charlotte Airport / Coliseum Hotel Charlotte
Charlotte Days Inn
Hotel Style:
#2 Green Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Baymont Inn & Suites Charlotte-Airport Coliseum staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles JKroon, 16 Oct 2016 | Read review
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 of 5 bubbles bobbya429, 1 Jul 2016 | Read review
“Tip for getting a decent room - Stay somewhere else.”
 of 5 bubbles Johnny-Q2, 25 May 2016 | Read review
“Make sure you double check your account after your stay!!!”
 of 5 bubbles ggb5992, 11 May 2016 | Read review
5 of 5