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Renaissance Charlotte SouthPark Hotel

Expedia.comUSD 183*
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#18 of 177 Hotels in Charlotte
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 217*
USD 183*
USD 217*
USD 183*
USD 217*
USD 183*
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Renaissance Charlotte SouthPark Hotel
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857 Reviews from our TripAdvisor Community

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Showing 841: English reviews
Reviewed 13 September 2015

My family stayed one night at this hotel. The check in process was quick and easy and the staff were extremely accommodating. The room was clean and pleasantly decorated. My children enjoyed the indoor pool, and although we didn't have time, the fitness area looked well equipped. The beds were amazingly comfortable...I would have slept like a baby if a...

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Helpful?
1Thank meghan778
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our property, we’re glad your family getaway was a successful one! We appreciate your kind comments about our attentive staff and our well decorated hotel. The indoor pool seems to always be a family visit favorite. We hope to see you again and maybe next visit you’ll get the comfy bed all...

Raleigh, North Carolina
Reviewed 10 September 2015

Service was excellent- room was very clean, however some of the furnishings could stand freshening up. I was in a basic king room, but given the brand, I would say this room could stand a touch up. Carpet had a few stains and the TV remote did not work. However, the meeting space was very nice and the luncheon served...

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Helpful?
Thank nancy h
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re happy to hear how much you enjoyed our Ambassadors’ level of service throughout your stay. Our banquet staff will value your kind words about the food and their attention to detail. We will share your suggestions about our décor to see how we can further improve our property. We’re glad the valet option was useful to you as we...

Charlotte, North Carolina
Reviewed 10 September 2015

I needed to spend a week in a hotel while work was being done on my home. Got a great price on this usually expensive hotel. Loved all of it. Great Sunday brunch. Beautiful hotel lobby bar and restaurant. Safe parking.

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Thank Michael F
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re happy to have been your temporary home away from home! Thank you for complementing our food, décor and overall hotel. We hope everything went well with your house renovations and we look forward to hosting you again!

caracas
Reviewed 4 September 2015 via mobile

We came for only one night to catch an early flight to the airport. Beautiful modern settings. Decor is refreshing Very nice people at the reception. Nice bar. Restaurant menu is limited. Not close to airport (20 min ride) but well worth it The lobby is surrounded by an atrium. Glass of red wine whe. You arrive is a nice...

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Helpful?
Thank diana M
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for reviewing our property, we’re happy to hear that everything was to your liking! Our Ambassadors will appreciate your kind words about their service and friendliness. We hope you find time to visit with us in SouthPark again!

Paris, Kentucky
Reviewed 3 September 2015

The hotel is nicely decorated and very clean. The receptionist when I checked in was very nice and informative. I watched others check in later and saw the receptionist actually take them into the lobby and show them where the elevators and dining room were located. The location is convenient to shopping and several nice restaurants within walking distance.

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Helpful?
Thank kymikeq
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our property! We’re happy to hear how much you enjoyed our hotel, attentive Ambassadors and the convenient SouthPark location. We hope you were able to explore Charlotte during your stay and that we have the opportunity of hosting you again in the future.

Estero, Florida
Reviewed 3 September 2015 via mobile

Danny was awesome to me and all of my colleagues the last two days - always a smile on his face - running to get the door - bring you a water and make you feel welcome. It's evident that he loves his job and goes out of his way to give you his attention. Thanks Danny - you are...

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Thank bradyo0
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Danny is a great asset to our team, thank you for acknowledging his top tier service! We’re happy you enjoyed your stay so much and we’ll be sure to share your review with Danny. Please come and see us again!

Chester, SC
Reviewed 1 September 2015

The hotel is lovely, spotlessly clean and a very friendly staff. We requested a club level room, up high, which we received. When we entered the room, we were amazed how large it was and full of amenities. Lovely views, large TV, clean robes hanging in our closets, and real glasses for cocktails - no plastic!! It's a great location...

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Helpful?
Thank Peggy H
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for such a positive review on our property! We’re happy that everything was to your liking and that we made your stay with us so accommodating. We hope you find time to visit with us again so we can continue to impress you!

Butner, North Carolina
Reviewed 1 September 2015

The hotel was very nice and clean. The staff was courteous and my room was clean. Very convenient to the mall and specialty shops.The only complaint I have is when I checked I was told my card did not go through so I paid cash and held a deposit on another card only to find out later when I check...

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Helpful?
Thank Lene206
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to review our hotel, we’re happy to hear that you found everything accommodating to your Mother Daughter getaway. We do apologize for the payment complications that occurred, we understand the inconvenience it caused and wish we could have done more. We will follow up with our Front Desk team to ensure this was an...

Suffolk, Virginia
Reviewed 28 August 2015

I stayed the weekend during a two day conference and was very happy with my stay. The staff was courteous and helpful with all my needs. The restaurant was average but convenient. The room was a nice size and did not feel cramped. The room thermostat needs upgraded to a modern style versus the old

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Helpful?
Thank Jay W
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

We’re happy to hear that your stay was overall an enjoyable one. Thank you for recognizing our staff and their attentiveness, along with our restaurant’s offerings. We will share your suggestion about the thermostat with our team so we can look into further improvements. We hope to see you again!

Columbia, South Carolina
Reviewed 28 August 2015

My stay at the Renaissance South Park in Charlotte was wonderful. From the warm greeting by Danny as I drove up to check in, I found a multitude of exemplary details at this hotel. The décor and atmosphere are inviting, the restaurant is top notch for breakfast, lunch or dinner. At the end of the day, the sound of a...

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Helpful?
Thank Karen W
GMRHR, General Manager at Renaissance Charlotte SouthPark Hotel, responded to this review

Thank you for taking the time to share your wonderful experience with us! We’re happy to hear how much you enjoyed our rooms, décor and special amenities. The nightly punch offering you mentioned is called the Ren Ritual, it’s a new feature we have Monday thru Thursday and our guests really seem to love it. We truly appreciate you taking...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry

Additional Information about Renaissance Charlotte SouthPark Hotel

Address: 5501 Carnegie Blvd, Charlotte, NC 28209-4627
Region: United States > North Carolina > Charlotte > Barclay Downs
Price Range: $186 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Charlotte SouthPark Hotel 3.5*
Number of rooms: 264
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Also Known As:
Renaissance Charlotte
Charlotte Renaissance
Hotel Style:
#2 Business Hotel in Charlotte
#5 Romantic Hotel in Charlotte
#6 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Charlotte SouthPark Hotel staff and other travellers.
8 questions
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Charleston, South Carolina
Cassopolis, Michigan
2 months ago
Cassopolis, Michigan
2 months ago

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Questions? Get answers from Renaissance Charlotte SouthPark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the first floor, it was next door to a conference room and it was extremely quiet.”
_wmstine, 3 May 2017 | Read review
“End units are nicest, but the rooms over the indoor courtyard can be fun.”
TravelVeritas2017, 4 Apr 2017 | Read review
“Top floors, beautiful view”
Ashleysama, 1 Apr 2017 | Read review
“Keep looking”
ElbertE, 16 Mar 2017 | Read review
“Better views from the 6th and 7th floors”
cashflo, 15 Mar 2017 | Read review
5 of 5
Expedia.com
USD 183* /night
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Booking.comUSD 183
Renaissance HotelsUSD 183
HotelQuicklyUSD 217
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*Disclaimer
Prices are for 1 room, 2 adults
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