We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsquail hollowfresh cookiesindoor poolbreakfast barmicrowave and refrigeratorfront desk staffcarowinds amusement parkwould stay here againroom was cleanbusiness parkstaff was friendlyking suiteonly stayed one nighta great place to staylate checkfitness centerclose to the airport
Extremely clean room, friendly and accommodating staff and wonderful complimentary breakfast. Plenty of parking and a clean, well lit parking area. Will definitely remember the Holiday Inn Express - Arrowood next year!!
I was only in this hotel for two nights. So I did not get a chance to use all the facilities. The room was comfortable and clean. The furniture was in good shape but the room itself looks like it is due renovation. The carpet...More
Thank Jeff S
Response from HIE-Arrowood, Front Office Manager at Holiday Inn Express Charlotte-ArrowoodResponded 13 May 2015
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. The hotel is already in the process with renovations, should be coming up...More
It's nice to have free WIFI, but not great if the free WIFI has a complicated password you have to type in every day after midnight, and where the complicated password changes completely on Sunday morning and you have to call the front desk to...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Charlotte-ArrowoodResponded 7 May 2015
Thank you very much for taking the time to share your feedback. We always strive to provide great service and comfortable accommodations to all of our guests, however, it seems that we were not able to execute an exemplary hotel stay experience due...More
The pool was not heated even though says heated pool, its a heated room. Pool was ice cold! We only got this hotel for pool, waste of our money. The whole reason for hotel was of pool and having kids. The other hotels around were...More
This hotel has got lots to offer. The free breakfast to the friendly staff. The managers reception is nice touch. It offers all the standard holiday inn features but could be nicer and more updated. No restaurant on site. Not far from the airport.