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Holiday Inn Express Charlotte-Arrowood

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Traveller (30)
Room & Suite (30)
Pool & Beach (7)
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Overview
  • Excellent41%
  • Very good26%
  • Average20%
  • Poor8%
  • Terrible5%
Travellers talk about
“quail hollow”(2 reviews)
“fresh cookies”(2 reviews)
“indoor pool”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express Charlotte-Arrowood
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Offers from Holiday Inn Express Charlotte-Arrowood
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (169)
There are newer reviews for Holiday Inn Express Charlotte-Arrowood
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Traveller rating
66
44
33
15
10
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LanguageEnglish
66
44
33
15
10
Show reviews that mention
All reviewsquail hollowfresh cookiesindoor poolbreakfast barfront desk staffcarowinds amusement parkwould stay here againroom was cleanbusiness parkstaff was friendlyking suitelate checka great place to stayfitness centerclose to the airporthiepga
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61 - 65 of 168 reviews
Reviewed 18 June 2015

This hotel gave us a receipt of $171.73 upon departure, but sent a charge of $191.73 to our credit card. Upon calling to dispute the charge, I was told the charge of an extra $20 was for incidentals such as in having a dog or...More

Thank LindaCabe
Response from HIE-Arrowood, Front Office Manager at Holiday Inn Express Charlotte-ArrowoodResponded 22 June 2015

Dear LindaCabe, On behalf of the Holiday Inn Express Arrowood, we’re sorry that you received service that prompted you to complaint, and we regret any inconvenience or frustration that your experience has caused you. To ensure that our staff conducts itself in a manner that...More

Reviewed 30 May 2015

Good location with easy expressway access. Decent parking with good lighting. Room & bathroom clean. Requested quiet location & met expectation. Bathroom door required some force to close, but worked. Heating/cooling unit fan ran all night, which was a bit annoying. Friendly front desk staff....More

Thank Mioutdoorgal
Reviewed 27 May 2015 via mobile

I'm always staying in hotels for work and usually only stay at IHG properties. Below is a list of the pros and cons: Pros: clean rooms, friendly/courteous staff, parking lot security, wifi, popcorn machine, convenience store, weekly happy hour on Monday-Wednesdays consisting of food, wine,...More

Thank andrewt105
Response from HIE-Arrowood, Front Office Manager at Holiday Inn Express Charlotte-ArrowoodResponded 22 June 2015

Dear Andrew T, We wish to express our sincere thanks to you for choosing our services. Holiday Inn Express-Arrowood strives to be a leader in our field. Our staff are skilled professionals with a strong work ethic. We would like to inform you that we...More

Reviewed 22 May 2015

Extremely clean room, friendly and accommodating staff and wonderful complimentary breakfast. Plenty of parking and a clean, well lit parking area. Will definitely remember the Holiday Inn Express - Arrowood next year!!

Thank Jim P
Reviewed 13 May 2015

I was only in this hotel for two nights. So I did not get a chance to use all the facilities. The room was comfortable and clean. The furniture was in good shape but the room itself looks like it is due renovation. The carpet...More

Thank Jeff S
Response from HIE-Arrowood, Front Office Manager at Holiday Inn Express Charlotte-ArrowoodResponded 13 May 2015

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. The hotel is already in the process with renovations, should be coming up...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Tennis Court
Details
Price range
USD 109 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 109 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Family Hotel in Charlotte
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (30)
Pool & Beach (7)
Dining (6)
Questions & Answers
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Krysta W
7 September 2017|
AnswerShow all 3 answers
Response from kmt542016 | Reviewed this property |
Contact hotel regarding their policies.
0
Votes
Room Tips
"you could do better at the many other hotels in the area"
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"I always get a room away from the elevator...my room faced the highway.I could NOT hear the traffic, and I..."
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"we stayed on 4th floor and it was super quite"
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"Doesn't seem to differ by room"
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