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Four Points by Sheraton Charlotte

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Traveller (79)
Room & Suite (47)
Storyboard
Overview
  • Excellent16%
  • Very good33%
  • Average21%
  • Poor19%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (335)
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All reviewsupgraded to a suitebreakfast was includedhotel shuttlebusiness centercommon areasnice roomthe shuttle driverclose to the airportdowntown charlottelynxcvscltproximitycarowindsconcert
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91 - 95 of 328 reviews
Reviewed 6 March 2016 via mobile

Stayed here for a work trip. The staff was so friendly and easy to work with. The hotel was clean and comfortable. No serious extras, pretty basic. They do have an extensive room service menu and places to eat within a short walking distance. Over...More

Thank KirstynNC
Response from Megan L, Starwood hotels at Four Points by Sheraton CharlotteResponded 10 March 2016

Dear KirstynNC, We’re so happy to hear you had a great stay with us and enjoyed our hotel features and amenities. Thank you for sharing your comments with us and we hope to host you again in the future. All the best.

Reviewed 29 February 2016

I would like to give a 2 1/2 stars, but I guess 3 will do, because it was not fantastic at all. I used my points and stayed overnight for free, went down for CIAA at the last minute. Reason I give a 3 -...More

1  Thank leetravelbug
Reviewed 29 February 2016

The entire staff needs to learn Professionalism and Hospitality! The staff is quite unfriendly and unprofessional. Rooms are extremely outdated and unclean! The area surrounding the hotel is extremely unsafe! I have stayed at Motel 6 properties that were cleaner and friendlier than this hotel.More

1  Thank HawaiiLance
Response from Megan L, Starwood Hotels at Four Points by Sheraton CharlotteResponded 5 March 2016

Dear HawaiiLance, We are very sorry for your poor experience and did not receive top notch service during your stay. Additionally, it is very important to our team to create a clean and relaxing environment for our guests, and we apologize we fell short on...More

Reviewed 21 February 2016

We stayed here as a halfway point on a long drive. The hotel has easy access on and off I-77 with convenient gas stations. We are SPG members and were surprised with an upgrade to a suite! The room was clean and laid out very...More

Thank Aly C
Reviewed 19 February 2016

Stranded in Charlotte, due to a cancelled flight, we were grateful for the free shuttle as this hotel is some distance from the airport. We were given a large suite with mini kitchen and two large screen TVs. Breakfast is available til 9:30 and the...More

1  Thank ANNAMARGARET B
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 105 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jianne21
27 October 2016|
AnswerShow all 7 answers
Response from alexstar8a | Reviewed this property |
I didn't see one on my room, you might want to ask the hotel directly
2
Votes
Google Translation
bayou-techie
10 November 2014|
Answer
Response from Megan L | Property representative |
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
0
Votes
Room Tips
"Ask for a room at the end of a hallway."
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"We had a corner suites which was quiet and roomy."
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"3rd floor is nice!"
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"there was no refrigerator in my room. If that's important ask for one."
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