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Four Points by Sheraton Charlotte

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Traveller (79)
Room & Suite (47)
Storyboard
Overview
  • Excellent16%
  • Very good33%
  • Average21%
  • Poor19%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (335)
There are newer reviews for Four Points by Sheraton Charlotte
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56
99
68
66
39
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All reviewsupgraded to a suitebreakfast was includedhotel shuttlebusiness centercommon areasnice roomthe shuttle driverclose to the airportdowntown charlottelynxcvscltproximitycarowindsconcert
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101 - 105 of 328 reviews
Reviewed 6 December 2015

We had a great experience during our stay, especially considering that they were fully booked for the ACC Championship game the same day. Every staff member that we talked with was very friendly and helpful, the room was spacious and clean, and the check-in and...More

1  Thank Anna T
Response from Megan L, Starwood Hotels at Four Points by Sheraton CharlotteResponded 9 December 2015

Dear Anna T, We’re thrilled to hear that you had a great experience with us and encountered outstanding service during your recent stay. Thank you for your review, and we hope to host you again in the future. All the best

Reviewed 15 November 2015

Good location, some staff very good. Nice soap/shampoo dispenser in the shower - shame it was empty ... Checked in Thursday night, room on sixth floor. Good internet wifi until late Friday night - then it died. Front desk said that they routinely received complaints...More

1  Thank Henry N
Response from Megan L, Starwood Hotels at Four Points by Sheraton CharlotteResponded 3 December 2015

Dear Henry N, While we are pleased to hear you enjoyed our location, friendly team, and comfortable beds, we apologize for the complications you encountered during your stay. Rest assured, your comments have been addressed and properly handled with our team to improve guest experience....More

Reviewed 20 October 2015

Our flight went out at 515 am and was told we would have to take a taxi to airport the shuttle was not available to take us. It cost us 21.00 dollars for 2 people to airport. We were upset that free shuttle is advertised...More

1  Thank DORIS K
Reviewed 15 October 2015

We arrived to the hotel mid morning and checked in and checked our bags as the rooms were not ready yet. We Went onto our days activities and returned about 11:00 pm only to find that our rooms had been cancelled and re-sold by this...More

2  Thank Russell G
Response from Megan L, Starwood Hotels at Four Points by Sheraton CharlotteResponded 5 November 2015

Dear Russell G, We genuinely apologize for the inconveniences you experienced with our hotel. It is certainly never our intention to have overflow, but unfortunately complications arise on occasion that caused us to move your reservation. I assure you, providing excellent service to our guests...More

Reviewed 15 October 2015

Power went out and there weren't any rooms anywhere. Called in and received a room and a decent rate for a last minute stay. Hotel lobby was decorated nicely and the gentleman working the desk was very courteous and kind. The rooms were just average...More

Thank Gotowork04
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room Service
Dry Cleaning
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 105 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 176 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jianne21
27 October 2016|
AnswerShow all 7 answers
Response from alexstar8a | Reviewed this property |
I didn't see one on my room, you might want to ask the hotel directly
2
Votes
Google Translation
bayou-techie
10 November 2014|
Answer
Response from Megan L | Property representative |
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
0
Votes
Room Tips
"Ask for a room at the end of a hallway."
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"We had a corner suites which was quiet and roomy."
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"3rd floor is nice!"
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"there was no refrigerator in my room. If that's important ask for one."
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