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Four Points by Sheraton Charlotte

330 reviews
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Traveller (79)
Room & Suite (47)
Storyboard
Overview
  • Excellent16%
  • Very good32%
  • Average21%
  • Poor20%
  • Terrible11%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Four Points by Sheraton Charlotte
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (330)Write a Review
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All reviewsupgraded to a suitebreakfast was includedhotel shuttlebusiness centerthe shuttle driverclose to the airportdowntown charlotteenjoyed my staylynxcvsproximitycltcarowindsconcert
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1 - 5 of 323 reviews
Reviewed 2 weeks ago via mobile

Renovated. Modern. Quiet. Rooms are well appointed and spacious. Very good rates through AAA. A good business hotel. Great location near the airport, downtown, restaurants and shopping. Friendly staff. Large parking lot.More

Thank CobaltConnection
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 1 week ago

Thank you for taking the time to write a review of our hotel! I am so glad that you enjoyed your stay with us! We are under new ownership and are currently undergoing several renovation projects to make our guests experience more pleasant! We hope...More

Hotel's Favourite
Reviewed 12 December 2017

Front Desk, Dining Room, Housekeeping,each and every employee that we encountered during our three day stay went out of their way to helpful and ensure that we enjoyed our visit. Whether it was directions, shuttle bus, restaurant recommendations, housekeeping, almond milk (for my son with...More

Thank Mary J
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 13 December 2017

Dear Mary J, Thank you so much for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that our staff went above and beyond during your stay! I will be sure to...More

Reviewed 15 January 2018 via mobile

The hotel is not very modern to be honest, but it’s kept in a good shape. The suits are very comfortable and spacious, they have a fridge, microwave, and two TVs (one in the room and one in the living room). The hotel is also...More

Thank Calidad111
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 5 weeks ago

Dear Calidad111, Thank you for taking the time to write a review of our hotel! I am delighted to see that you enjoyed your stay with us and that Ana was able to go above and beyond for you during your stay! We are under...More

Reviewed 7 December 2017 via mobile

This place needs a serious refresh. I first noticed that about 20 feet of baseboard was missing from the walls on the ground floor. My room wasn’t in great shape either. There was a 2” chunk missing from the bathroom vanity. And the wall plate...More

Thank Chicag0_Travler
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 8 December 2017

Dear Chicag0_Travler, Thank you for taking the time to write a review of our hotel. I am sorry that you were disappointed in your stay with us. We are under new ownership and are planning renovations to the lobby and public areas as well as...More

Reviewed 1 December 2017

I called the hotel from the airport and was greeted by Erica McCloud as if I was there only customer! The shuttle driver was friendly and courteous! I was greeted and checked in by Erica who solved every issue I was having to make my...More

Thank Drrhonda56
Response from Philip C, Manager at Four Points by Sheraton CharlotteResponded 7 December 2017

Dear Drrhonda56, Thank you for taking the time to write a review of our hotel. I am so glad that you enjoyed your stay with us and that Erica was able to provide you with outstanding customer service! I will be sure to share your...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Laundry Service
Conference Facilities
Room Service
Dry Cleaning
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
USD 107 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (47)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
jianne21
27 October 2016|
AnswerShow all 7 answers
Response from alexstar8a | Reviewed this property |
I didn't see one on my room, you might want to ask the hotel directly
2
Votes
Google Translation
bayou-techie
10 November 2014|
Answer
Response from Megan L | Property representative |
I’m sorry you were experiencing inconveniences while trying to voice your feedback. The SPG form desk is always available for SPG related questions or concerns. We take pride in our relationship with SPG guests and want to... More
0
Votes
Room Tips
"We had a corner suites which was quiet and roomy."
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"3rd floor is nice!"
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"there was no refrigerator in my room. If that's important ask for one."
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"Suites are large and comfy"
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