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Westin Charlotte

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#29 of 176 Hotels in Charlotte
Certificate of Excellence
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Westin Charlotte
Westin Charlotte
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1,467 Reviews from our TripAdvisor Community

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Showing 1,445: English reviews
Charlotte, North Carolina
Reviewed 21 September 2015

I visited the Westin with my group of work associates. The Westin provided excellent rooms and facilities while we visited. The best part of our stay here was by far the service staff, Ray in particular! She was absolutely attentive and helpful to deal with; far above par!

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Helpful?
1Thank Josh V
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Ray made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Los Angeles, California
Reviewed 21 September 2015

Had a really great stay!! I had a lot of requests and they were all so helpful, especially Ray! Thanks Ray for making group travel so easy for us!!!! she was really so amazing and kind! I think this was the best hotel service I've had.

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1Thank michellecouto
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Ray made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 21 September 2015 via mobile

Just wanted to write a note saying that Ray at the front desk was very very helpful. She went above & beyond for us & helped every time we asked. She is awesome & I wish she was constantly there to help out. Thank you so much for helping me out Ray & I hope to see you on my...

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Helpful?
1Thank Brittany D
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Ray made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Reviewed 21 September 2015

This hotel is full of wonderful and kind employees. Ray at the front desk was one of the most helpful so far. Any request we had she made sure she was as accommodating as possible. For a group of 10, that is hard to find! She never even batted an eye! Traveling in a group is difficult and she made...

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Helpful?
1Thank Emily B
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Ray made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Tega Cay, South Carolina
Reviewed 21 September 2015

From the rooms to the bar to the public areas including lounge, this large hotel feels more comfortable and inviting. Fitness area and massage room is awesome! Being able to walk out the door and with in a short walk be in the middle of all the events was very helpful. Everything you could need or want is within 2...

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Helpful?
1Thank Sherry R
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. I understand that you had a pleasant stay while enjoying the city! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

New York City, New York
Reviewed 20 September 2015

I just came back from a 2 night stay at the Westin Charlotte while I was attending a conference. The hotel was very busy with all the activity surrounding the conference but the entire staff was very patient with every request. I actually had to cut my trip short and leave a day early for family reasons. The manager, Eugene,...

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Helpful?
1Thank Sam D
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Eugene made an incredible impression on you! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Little Rock, Arkansas
Reviewed 20 September 2015

We arrived for a business conference and stayed three days. This was a very busy time and the hotel was at maximum capacity. They were still able to accommodate us with a very early check in at 0930. That got our stay off to a great start! We absolutely loved the luxurious comfort of the bed!! Great stay!!!

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Helpful?
1Thank regmcole
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. I'm glad that you were able to check in early, making your day smoother! We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

Charlotte, North Carolina
Reviewed 19 September 2015

On my way home Friday afternoon I came across the Westin Lobby bar and decided to stop in for a drink. The bar area was bustling with nicely dressed, professional people that complimented the energetic atmosphere. Having been just what I wanted after a long day, I took my seat at the bar and was graciously welcomed by a friendly...

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Helpful?
1Thank J P
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that Dino made an incredible impression on you! Come back soon as we will open SoCo Bar and restaurant, JP Charlotte within weeks. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

San Diego, California
Reviewed 19 September 2015 via mobile

Went for a conference at the Westin for 3 days and the accommodations were excellent. Great room and excellent service. The meals were excellent. I do have to say that parking was ridiculously expensive in my opinion for a garage going under construction and a large inconvenience but otherwise an excellent stay.

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Thank Cincy45209
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We are glad to hear that your stay and dinner met your expectations. We look forward to welcoming you back on your next visit to the Queen City. Be well, Guntram Merl Hotel Manager

NY
Reviewed 18 September 2015

This is a large, very nice hotel on the edge of Charlotte's downtown (which they call uptown). It's very busy, a lot going on, and in spite of that the colleagues are very friendly, responsive and accommodating. The only challenges I would report are: The fitness center is dark - nice - but waaaaay too dark. So dark that you...

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Helpful?
Thank besa g
WestinCharlotte, Manager at Westin Charlotte, responded to this review

Thank you for taking the time to review our hotel. We appreciate feedback in all forms and we use it to improve. We hope to welcome you back on your next visit to the Queen City so we may provide you with a true Westin experience. Be well, Guntram Merl Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the uptown financial district of North Carolina's most exciting city, The Westin Charlotte is just a short trolley-ride away from popular dining and entertainment. ... more   less 

Additional Information about Westin Charlotte

Address: 601 S College St, Charlotte, NC 28202-1829
Region: United States > North Carolina > Charlotte > Second Ward
Price Range: $241 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Charlotte 4*
Number of rooms: 700
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Also Known As:
Westin Charlotte Hotel Charlotte
Charlotte Westin
Hotel Style:
#3 Luxury Hotel in Charlotte
#31 Romantic Hotel in Charlotte
#39 Business Hotel in Charlotte
#50 Family Hotel in Charlotte
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Questions & Answers

Here's what travellers have asked, with answers from Westin Charlotte staff and other travellers.
10 questions
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Chattanooga, Tennessee
9 hours ago
7 months ago
9 months ago
Franklin, New Jersey
1 month ago

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Questions? Get answers from Westin Charlotte staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floor, city view, corner king!”
 of 5 bubbles luv2travelfam, 18 Mar 2017 | Read review
“Room 611 was not far from elevator but still quiet. Views in this neighborhood aren't much to write home about.”
 of 5 bubbles VeronicaS713, 4 Mar 2017 | Read review
“Ask for a corner room.”
 of 5 bubbles steffiestaffie, 1 Mar 2017 | Read review
“ask for City View at reservation”
 of 5 bubbles AGrayghost, 2 Jan 2017 | Read review
“Good views from either side of the hotel”
 of 5 bubbles luv2travel0679, 14 Dec 2016 | Read review
5 of 5